Avada AI SEO Image Optimizer
Earn traffic w Page Speed Optimizer, Image & AI SEO...
Rating
4.9
feedback
4,345
chart
#291
All reviews
Review RSS Feed
Aug. 21, 2024
I had some issues regarding HTTP links and i was greeted by Penelope and Toby via the chat it was super easy to use and they were able to help me quickly, professionally and efficiently! definitely recommend they are very kind and i am super grateful!
Thank you for your kind words! We're delighted that Penelope and Toby were able to assist you with your HTTP link issue. We're here to help with anything else you might need!
Aug. 20, 2024
I'm New so far using this App, but the customer service is really good, they respond quickly and they are really helpful, Hanna help me solving my question and be there for when I need... is really good so far
Aug. 20, 2024
Siempre que tuve un inconveniente o consulta, estuvieron para resolverla al momento. Se noto un cambio considerable, después de la instalación de la app. Debo destacar la atención de Ricky que en persona me soluciono varios inconvenientes de la web.
Aug. 20, 2024
Amazing support service! They respond quickly and promptly, and most importantly, they help eliminate problems and improve the operation of the store! Special thanks to support staff member Mia!
Aug. 20, 2024
Abby ve Anivia çok teşekkür ederiz. Süper ve etkili çözüm üretiyorlar kesinlikle tavsiye ediyorum.
Aug. 19, 2024
Just started using the app The features are more advanced than I had anticipated The support staff have been very helpful and things are going well
Aug. 19, 2024
Nice App! great customer support. Tiana and Penelope were quick enough to respond to our queries and resolve them asap.
Aug. 19, 2024
This app is helpful and the customer support responds quickly and helpful.. Thanks Christian
July 29, 2025
Ich setze die AVADA‑App auf dropsaver.com ein und hatte kürzlich eine Frage zum H1‑Tag. Das Support‑Team, insbesondere Hana und Toby, hat schnell und freundlich reagiert und das Problem zügig gelöst. So konnte ich direkt mit der Optimierung meiner Seite weitermachen. Mit der App und dem Support bin ich insgesamt sehr zufrieden und kann AVADA guten Gewissens empfehlen.
Aug. 18, 2024
Very bad. A lot of autonomous operations were performed after installation, but without the consent of the shop owner, and after uninstallation it was necessary to check all their possible effects and remove them. It's like a virus.
Thank you for sharing your feedback. We’re sorry to hear that your experience with our app didn’t meet your expectations, and we’d like to address the concerns you’ve raised for the benefit of other potential users. 1. Regarding changes made without consent: When installing our app, you were prompted to grant permission to edit specific sections of your store, and the installation proceeded only after you provided consent. Here's a screenshot for a better illustration: https://prnt.sc/KcQYp07e2swz These changes are essential for the app’s functionality and follow Shopify's strict guidelines. The app’s processes were approved by Shopify before the app was published on their platform, ensuring that we fully comply with Shopify’s policies. More importantly, at Avada, your store's security is of utmost importance to us. Please be assured that we take all necessary precautions to ensure that your store's data and information are safe and secure. Our team strictly adheres to the confidentiality of our customers' information and will not make any changes to your store without your approval. 2. Residual components after uninstallation: This situation is common with any app that integrates with a Shopify store by adding components. Once the app is uninstalled, it loses access to your store, making it impossible to remove the code automatically. However, we always recommend reaching out to us before uninstalling, and we can trigger an automatic cleanup to ensure no residual code remains. We believe that experienced Shopify users, particularly those who frequently install third-party apps, understand these standard procedures. Should you have any further concerns or require assistance, our support team is always here to help. Best regards, Esther Customer Success Lead
Aug. 18, 2024
What a great App! What a great team! Thanks a lot to Audrey and Raymond for the valuable help to fix the "many" issues I had in my store :D. I recommend this App.
Aug. 18, 2024
I am new to SEO and website building, but I have had great support from Audrey and Anivia at Avada SEO. The app seems fairly straight forward and easy to setup, but it helps having support on hand to answer all my questions. Highly recommend.
Aug. 17, 2024
Incredible support.... quickly fixing my issues... while taking the time to help me understand the problem as well. Truly a one shop stop for all SEO needs and problem solving !
Aug. 17, 2024
I am very happy with the technical support Hana provided me - help was immiedite and everything went very smooth, the issue was quickly resolved.
Aug. 16, 2024
It seems great , i am still working on it . Support Ricky is great , Thanks!
Aug. 16, 2024
Excellent app. Makes managing SEO painless and the support is fantastic. Thanks especially to Mia for helping with our recent problem :-)
Aug. 16, 2024
Hana's service is very good. She is willing to communicate with me in Chinese and responds quickly. She finds the problem quickly and helps me solve it. Thank you very much.
Aug. 16, 2024
I have good experience in chatting with hanna chat support, She helped me a lot, thanks.
Aug. 15, 2024
Ricky was really helpful with everything I needed guidance on to improve my SEO rating! Avada is great!