All reviews

Rating Breakdown

  • 5
    95% (3,804 ratings)
  • 4
    3% (112 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    2% (64 ratings)

Reviews with Text

  • 97% (3,902)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 12, 2024

Lydia was so helpful with everything we needed! She walked me through each process and answered all the questions I had! the customer service on this app is wonderful and I am so happy we found it!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2024

Thank you to Emily for taking action and resolving my issues with professionalism and expertise.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2024

hanna is really nice very fast and she helped me a lot

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2024

It was an outstanding performance from EMILY that she’s was so efficient and pro to fix my SEO problems. Thanks EMILY!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Hana and Toby were very helpful

Using app

3 days

Total reviews

1

Average rating

5.0

4 / 5 Share

March 10, 2024

Very good SEO suite, and responsive and friendly technical support. Be aware that after updating your theme, you will need to republish Avada from the settings menu and check that everything is working via meta tag validators. I had duplicate meta tags, some coming from my Dawn theme and some coming from Avada. If you have this, simply remove the meta-tag render line in your theme.liquid and retest.

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

March 10, 2024

service de chat super ! merci a liz

Using app

25 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 10, 2024

Avada is the best. It is a game changer for any website. Thank you very much !

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2024

Great app, great support. Emily helped me with my problem very quick. Highly recommended.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 10, 2024

Emily help out addressing my page speed issue and opening a ticket so the Avada team can improve performance

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2024

always there to help. great customer service all the time

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2024

Emily from customer support was really mega helpful and welcoming. She sorted out my problem and provided a great service

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

Pamela is an amazing agent to work with. SHe helps me withe evreyhting i need all the time ecspecially since i dont know much about this!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 7, 2024

I had an issue with speed loading on my website and brought it to Avada's attention. Audrey and Anivia were able to resolve the issue with minimal delays. They were very courteous and professional. Thank you!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2024

The app is super ! Technical support is ....wowww ! Thank you Hana and Anvia for all help !You saved me many months of work, and maybe I was doing it wrong (more than likely)

Store

Artor

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2024

What a great experience. The support is immense. thanks to Hana, she fixed all my site issues and most of all, she was so patient with me. I cant thank her enough.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2024

Emily was great and solved the problem immediately.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2024

I recently started using the AVADA SEO App, and it has significantly improved my store’s SEO rankings and organic traffic. But what truly stood out was the exceptional customer support. Lydia has been an absolute Rockstar—responsive, friendly, and always available. Her expertise and dedication have made my experience with AVADA truly delightful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

The staff Max sort out issues quickly. Well done

Using app

Over 2 years

Total reviews

5

Average rating

5.0

1 / 5 Share

March 6, 2024

Don’t even think about it , they ruin up my website

Using app

About 1 month

Total reviews

1

Average rating

1.0