All reviews

Rating Breakdown

  • 5
    95% (726 ratings)
  • 4
    4% (27 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 98% (745)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 3, 2024

The support is great. Quick response and assistance from Tiana

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

Great App, I've been using it for more than a year now. I would highly recommend it, easy to use and works great. I only had one issue with a product that wasn't showing on my website, but Sunny from Client Support fixed it in no time. If you are on the fence or just not sure about them...don't worry. They are the real thing.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2024

I deal with 20+ different Vendors with some products even having their own unique size charts. Avada makes it so easy, I can customize the look and styling of my Size charts and filter the conditions by Vendor and Tags. When I got stuck I opened up a Live chat and Liz was able to help me out and solve my problem within 5 minutes. You've saved me a lot of time!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2024

great plug in !! it solved my problem easily, and the team support espeacially (Emily) helped me a lot with solving any issue i've got ! she was quick and very responsive !! thank your for being a big help !!

Using app

About 14 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

March 18, 2024

love the app and customer support is just woww. special customer support aggent "Esther". very quick and supportive.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

March 18, 2024

Best sz chart app

Store

Ceebag

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

I need some help and Lydia and Tony were so extremely helpful. They were fast to response, and immediately knew what I needed. Made it super clear and easy. Highly recommend this app and the team!!

Using app

8 months

Total reviews

2

Average rating

5.0

3 / 5 Share

March 14, 2024

The app has its limitations (we cannot have size charts in multiple languages, or different size charts for different countries). The designing of the size chart is not very friendly, nor it works well when you're designing for mobile. However, when asking for help in the chat, the team was quick to connect with one of their engineers that solved this mobile designing issue quickly. Support works wonders. Esther was very hands-on to help us on an issue.

Store

matteo

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

March 12, 2024

I am blown away by the incredible service provided by Avada.io! Despite encountering a minor bug in the display, my experience was quickly turned around thanks to their outstanding customer support. Sunny from their support team went above and beyond to assist me. Within just a few minutes, my issue was completely resolved. Efficient response + top-notch service.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 11, 2024

Hana was so patient and efficient, I greatly appreciated her all her help

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Fantastic app and amazing support. The team were able to help me fine tune the icon to work perfectly in my customised store layout. AAA+++

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 11, 2024

Great app. Easily to use and customer support is top notch! Lydia helped me with an query and she got it fixed in less than a few hours! thanks team!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 8, 2024

Everything works perfectly, very helpful support.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2024

Audrey and Toby really did a great job with in sec they sort-out our all issue i must say you guys have really good and quick support

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Gosto muito da aplicação e é fácil de usar. A Esther foi uma grande ajuda quando não estava a conseguir configurar correctamente.

Store

shuz

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2024

Very nice App! Hana help me very quick with installation and integration

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Exceptional customer support experience! Esther handled my query with professionalism and care, while Tony, the technician, resolved my issue swiftly and effectively. Their expertise and dedication are truly commendable. Highly recommended!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Great customer service, I'd had a small technical problem and Sunny and Tony were able to resolve it immediately. Big thank you for your help!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2024

Very quick response and customer support. Sunny was very helpful and got any issues I had sorted quickly.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2024

Esther was great and helped me easily and quickly.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0