All reviews

Rating Breakdown

  • 5
    95% (1,341 ratings)
  • 4
    4% (55 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 8, 2024

Solucionan muy rapido tus problemas y son muy amables! Me ayudo Abby!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2024

Very good! I had a great service with Abby!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2024

ABBY me a solucionado el problema rapidamente y con una educación y profesionalidad increible.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Jasmine was very helpful! Immediate assistance with showing a size chart in the correct position on the product page. Simple and to the point, very responsive, would recommend! Thank you Jasmine :)

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Fast support and solved my problem very well

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

Audrey and Toby were awesome, they assisted me every step of the way. Thanks, guys, really appreciate it. I highly recommend this app, it definitely gets the job done. This app is easy to use and is very user friendly.

Using app

About 2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 31, 2023

The app does not work I've tried it on two different storefronts. And customer support Is not helpful. It only has so many 5 stars because the customer support makes you put in a 5-star review after making you get in contact with them because the app wasn't working in the first place.

Using app

About 16 hours

Total reviews

3

Average rating

3.7

Developer Reply

Dear Intrepid store owner, We want to extend our sincere apologies for the inconvenience you've experienced with our app. Your feedback is incredibly important to us, and we're committed to resolving any issues you may have encountered. We understand that you've faced challenges with the app not working on two different storefronts and that our customer support fell short of meeting your expectations. We genuinely apologize for any frustration this may have caused. We'd also like to address your comment about our customer support and the 5-star reviews. We do not intend to pressure users into giving positive reviews. Our goal is to collect genuine feedback to enhance our services. I'm sorry if there was any misunderstanding in this regard. Your satisfaction is our top priority, and we're here to work towards a resolution. If you could share more details about the challenges you faced, we'll do our best to rectify the situation. Thank you for bringing this to our attention, and we appreciate your patience as we work towards a positive resolution. Best regards, Avada support team

5 / 5 Share

Dec. 25, 2023

I have been using this app for a long. However, they fixed the issue very quickly when I contacted them via live chat to fix it when I noticed that the size chart link was not showing in my product listings.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

amazing

Store

Hoznext

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

Great app with great support team. Audrey and Gideon Helped me.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

Siempre uso esta app para mis tiendas de ropa, te atienden las 24 horas y lo que les pidas lo hacen rapido. Liz me ha atendido super bien muchas gracias

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2023

Honestly I was stressed that my size chart style was not working correctly, and I thought it had something to do with the HTML code I put into the content section. I reached support, and in less than 3 minutes I already had Hana helping me. It took 5 minutes and Hana had already fixed the whole thing. I was skeptic at first about the pricing for the app, but I think the customer service that it has, in case you have any doubt or want to personalize the message in any way, is worth it.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

great service as always. thank you!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Hana did well

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

The app didn’t work perfectly right away, but the customer service and the developer were really good at solving the problem. Now it works great!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Excelente aplicación, muy buen soporte, tenía un inconveniente con mi tema y me lo solucionaron en segundos. Muy buena atención!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

I am gratiful for Hana's exceptional support in helping me set up the Avada Size Chart app on my Shopify store. needless to point out the app is exceptionally good! go ahead and subscribe

Using app

About 5 hours

Total reviews

8

Average rating

4.9

5 / 5 Share

Dec. 15, 2023

This is yet another Avada app that I really like! There are many ways to customize your charts to your brand. The Avada support team is always very good and able to help, should problems arise. I've had many requests and talked to many support people, like Lydia or Jasmine, and they're always great! The app itself is very well put together and easy to understand and use.

Using app

About 13 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Jasmine very helpful with the problem I had, quick response, would recommend

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Atención rápida y eficaz! Muy buen servicio de soporte por parte de Esther. La aplicación también genial

Store

Zafira

Using app

9 days

Total reviews

2

Average rating

5.0