All reviews

Rating Breakdown

  • 5
    95% (726 ratings)
  • 4
    4% (27 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 98% (745)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 11, 2024

very supportive and fast

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

I'm not good at English, but it's not difficult to use, so I was able to use it without any problems. Also, the support staff was very kind. Thank you Abby.

Store

Wistail

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

App does what it says. Jasmine and William were very helpful in fixing some minor bugs.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Thank you to Hana for helping me resolve an issue so quickly!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Solucionan muy rapido tus problemas y son muy amables! Me ayudo Abby!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2024

Very good! I had a great service with Abby!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Jasmine was very helpful! Immediate assistance with showing a size chart in the correct position on the product page. Simple and to the point, very responsive, would recommend! Thank you Jasmine :)

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Fast support and solved my problem very well

Using app

28 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 31, 2023

The app does not work I've tried it on two different storefronts. And customer support Is not helpful. It only has so many 5 stars because the customer support makes you put in a 5-star review after making you get in contact with them because the app wasn't working in the first place.

Using app

About 16 hours

Total reviews

5

Average rating

4.2

Developer Reply

Dear Intrepid store owner, We want to extend our sincere apologies for the inconvenience you've experienced with our app. Your feedback is incredibly important to us, and we're committed to resolving any issues you may have encountered. We understand that you've faced challenges with the app not working on two different storefronts and that our customer support fell short of meeting your expectations. We genuinely apologize for any frustration this may have caused. We'd also like to address your comment about our customer support and the 5-star reviews. We do not intend to pressure users into giving positive reviews. Our goal is to collect genuine feedback to enhance our services. I'm sorry if there was any misunderstanding in this regard. Your satisfaction is our top priority, and we're here to work towards a resolution. If you could share more details about the challenges you faced, we'll do our best to rectify the situation. Thank you for bringing this to our attention, and we appreciate your patience as we work towards a positive resolution. Best regards, Avada support team

5 / 5 Share

Dec. 24, 2023

amazing

Store

Hoznext

Using app

About 19 hours

Total reviews

11

Average rating

4.6

5 / 5 Share

Dec. 24, 2023

Great app with great support team. Audrey and Gideon Helped me.

Using app

2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

The app didn’t work perfectly right away, but the customer service and the developer were really good at solving the problem. Now it works great!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Excelente aplicación, muy buen soporte, tenía un inconveniente con mi tema y me lo solucionaron en segundos. Muy buena atención!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Liz was very patient in troubleshooting and optimizing the interface for me!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Hana was a pleasure to work with, she handled my concerns very quickly and efficiently

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

Great app and the support team is very helpfull

Using app

About 3 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 6, 2023

Hana helped me really well and quickly, when having a question about the shop settings. So thanks for that!

Using app

10 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 1, 2023

Esther helped me quickly with my doubts. thank you!

Store

Gaucha

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Nice , easy to use size chart. Fast and excelent support responds from Jasmine.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Abby and Gideon were fantastic at helping us get the charts showing on our product pages! Amazing customer service

Using app

About 1 hour

Total reviews

1

Average rating

5.0