All reviews

Rating Breakdown

  • 5
    96% (729 ratings)
  • 4
    3% (26 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 98% (746)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 13, 2022

Thanks for the very quick reply and for helping me fix the issue. I am very happy with the customer service!! Thank you

Store

Obiono

Using app

12 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, I'm Jasmine from AVADA Support Team. I'm sorry to hear that you didn't have a good experience with our app. Our team has fixed the issue for you with the highest priority. The size chart is showing properly on your site now. Please check your mailbox to get our update. We hope to have more chances to discuss things further. Best regards, Jasmine

5 / 5 Share

July 28, 2022

07/28/2022 Update Review: Shopify's new apps dashboard update is still causing difficulties in uploading images into AVADA's sizing chart program. However Juliana from customer support was able to upload a picture I needed updating as well as providing a link to bypass the need to use Shopify's apps dashboard to access the AVADA app and by doing so I am no longer have issues uploading images whenever I need to. You're a lifesaver Juliana! Thank you again! 07/26/2022 Update Review: Shopify's apps dashboard update had made it nearly impossible to upload images I need into the AVADA app. Thankfully Hakeem from AVADA was able to provide a service to upload an image I needed to update. Hopefully Shopify can fix their new apps dashboard integration issue they did asap so I don't have to go to AVADA customer service every time I need to do an image upload. 04/14/2022 Update Review: I followed up with one of the developers named Marcus and he has been extremely helpful in setting up on how I would like the sizing chart to look like both in desktop view and mobile view. Keep in mind to use screenshots and a picture editing software to better describe visually on how you would want the sizing chart to look like as close as possible to. Excellent communicate & service by Marcus and thank you again. Remember to be patience with the developers about your request as these things may take some time to work on. 04/07/2022 Original Review: The app at first seems complicated but after messing with it I was able to setup the template in a way to display the sizing charts with an image of a product. There is still some work to be done however Jasmine from the support chat has been very helpful with my request on how I would like the sizing chart pop-up window to appear so I am looking forward to the results soon. Thank you Jasmine!

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 11, 2022

Love this app. The support team ( Abby, Candance ) is always able to assist me if I have any questions or concerns. User friendly and Highly Recommended

Using app

11 months

Total reviews

4

Average rating

4.3

5 / 5 Share

April 3, 2022

Love this app. Candace the assistant was there to help me through every step. Very user friendly app & customer service was even better!!

Using app

40 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

April 1, 2022

Easy to use and amazing super responsive customer service team! They can assist in placement on PDPs easily

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2022

Esther customer service is very good. The support were also quick and helpful in helping us! A great free extension to meet our requirement and the support from Esther is so friendly and prompt fixed our issue in minutes with his help.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2023

Customer service very kind and super fast great thanks to Lydla I had a problem and they suddenly solve it great support.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2022

This app is easy to use and helps us solve big problems. The support were also quick and helpful in helping us!

Using app

7 months

Total reviews

8

Average rating

5.0

4 / 5 Share

March 28, 2022

Once you get it looking how you want, this app looks and works great. It's not super intuitive, and feels a bit glitchy, but the customer service from Marcus is bang on. You will get there one way or another.

Using app

About 2 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

March 28, 2022

The support from Marcus made it sooo easy to use and sorted it all out for me so I could get on with my work.

Using app

About 1 hour

Total reviews

8

Average rating

4.9

5 / 5 Share

April 28, 2025

Most likely the best size chart app for shopify stores. And if you have an issue Hana will fix it for you in no time. I highly recommend this app & Thanks to Hana for the amazing support.

Store

AYCANE

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We're thrilled to hear that you consider our app the best for Shopify stores and that Hana was able to assist you so quickly. We’ll be sure to share your kind words with her! Your recommendation means a lot to us. If you ever need any further assistance, feel free to reach out. We’re always happy to help!

5 / 5 Share

May 14, 2023

Great support from Lydia! she is so friendly and promptly fixed my problem in minutes ! Good job and thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2022

Really useful app - Marcus was super quick to respond to any questions as well as providing support.

Using app

26 minutes

Total reviews

5

Average rating

4.8

5 / 5 Share

March 24, 2022

Very helpful app - easy to use and provides a good customer support. I got a very quick and helpful service from Jasmine. On top on helping me with my request she herself offered help with another issue.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2022

this app helped so much for our website and when our team confused with something marcus from the support team helped us immediately. this app provide good customer service.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

Simple and easy to use with many templates available. Support staff is excellent and swift in reply. Had Fennic to assist with the setup and he helped solve it within minutes. Great for small business as there is no monthly subscription and unlimited sizing charts.

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

Marcus solved all my problems in less than 5 min. very fast and efficient. happy with the app. Good jod.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2022

the best app forever and best support thank you for supporting "Esther" support team install this app and enjoy

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2022

Very simple to use for generating size charts on any products. Amazing support for a free app. Can't beat it !

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2022

very nice!It's still free. The configuration features are also very complete. It's very friendly to early sellers

Store

ZUUKING

Using app

43 minutes

Total reviews

6

Average rating

5.0