All reviews

Rating Breakdown

  • 5
    95% (1,375 ratings)
  • 4
    4% (55 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 18, 2024

Me atendieron rápido y facil, muy contento

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2024

They are amazing, very helpful and save you loads of time answering sizing questions. Support is great too :)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

April 13, 2024

They purposely mess up the Size Charts so when you ask for help they quickly answer in return for you to write a feedback/review for their app. Not recommended!

Using app

5 months

Total reviews

14

Average rating

4.5

Developer Reply

Hello there, We're so sorry to hear about your experience with our app. Your feedback is incredibly important to us, and we genuinely appreciate the opportunity to address any issues you've encountered. Regarding your statement that we purposely mess up the size charts, we want to assure you that this was never our intention. We always strive to adhere strictly to Shopify policies and ensure a seamless experience for our users. However, we recently updated our app, and it's possible that some themes may require manual updates and support to ensure the size chart displays properly on your site. Upon reviewing our chat history, it appears that Nolan addressed the issue you mentioned on April 11th, and it was resolved. However, if there are any remaining issues or if you're referring to a different incident, please let us know so we can address it promptly and ensure your satisfaction. We've shot you an email to follow up, kindly check the mailbox so we can continue assisting you. Your satisfaction is our top priority, and we're committed to resolving any issues you may have experienced. We value your feedback and would appreciate the opportunity to turn your experience around. Thank you for your understanding and patience. Best regards, Avada Support Team

5 / 5 Share

April 13, 2024

I had a small inconvenience! but in support they attended me quickly and very well, problem solved!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

Great App, super support from Nolan and Anivia and the issue was resolved quickly.

Using app

About 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

April 9, 2024

Hana is the best customer service out there thank you so much for your help!

Store

zuralux

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2024

Great app! When I had a small issue, Tiana and William fixed it very quickly.

Using app

About 2 hours

Total reviews

5

Average rating

4.2

5 / 5 Share

April 6, 2024

custom Support Esther is very nice and helpful to solve my issue, and this app can help me for my size problelm

Using app

About 2 months

Total reviews

1

Average rating

5.0

2 / 5 Share

April 6, 2024

Size chart keeps disappearing when I'm running advertising! Very unreliable. Support replies fast but what's the point if the size chart disappears and affects my conversions

Using app

4 months

Total reviews

2

Average rating

3.5

5 / 5 Share

April 5, 2024

O aplicativo é muito bom e fácil de manusear. O suporte é nota 10. Rápido e eficiente, recomendo!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2024

I was looking for a size chart app and i found Avada. Seems it is perfect for the images that i have, you can insert the size chart where you want and the inside work of the app is very easy to use. Also you have directly contact with support that they answear to any question and they give the perfect information to use the app. Esther was very nice and very entusiastic explainig. thanks!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2024

很不错的应用,技术支持也及时响应,点赞

Store

kaka

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2024

The support is great. Quick response and assistance from Tiana

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

Great App, I've been using it for more than a year now. I would highly recommend it, easy to use and works great. I only had one issue with a product that wasn't showing on my website, but Sunny from Client Support fixed it in no time. If you are on the fence or just not sure about them...don't worry. They are the real thing.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2024

The customer service is very good. Lydia also helped me a lot with all my concerns and I can recommend the app to anyone.

Store

Chamble

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2024

trato muy profesional, encantador, trabajo rápido y eficaz. muchas gracias

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2024

hana is the best! i hope she will help me again but i think it wont happen because she already fixed my issue <3

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2024

I deal with 20+ different Vendors with some products even having their own unique size charts. Avada makes it so easy, I can customize the look and styling of my Size charts and filter the conditions by Vendor and Tags. When I got stuck I opened up a Live chat and Liz was able to help me out and solve my problem within 5 minutes. You've saved me a lot of time!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2024

Esther was top notch! The application is really top-notch, and the support is very responsive. Requests accepted and worked on. Once again, thank you Esther, she's the best!

Store

Miragio

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

great plug in !! it solved my problem easily, and the team support espeacially (Emily) helped me a lot with solving any issue i've got ! she was quick and very responsive !! thank your for being a big help !!

Using app

About 14 hours

Total reviews

2

Average rating

5.0