All reviews

Rating Breakdown

  • 5
    96% (875 ratings)
  • 4
    3% (32 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 95% (866)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2025

Excellent customer service very helpful thank you

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

So far so good. The customer service has been good so far.

Using app

24 minutes

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 11, 2025

I downloaded the app to create a password for certain collections but I had some problems with customizing the lock screen because I did not have access to a few things. I wrote a message to the customer service and Haley granted me the access right away. Then I tried changing the css but it did not work out likeIi planned it to be. Haley was very helpful. Not only did she answer really fast, she was also able to solve my problem in a few seconds. She was really nice and polite.

Store

UTICA.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

This app does exactly what it's meant to do. The support I received was quick and helpful. Highly recommended

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Haley was super helpful! The responses were so so fast, I would've spend ages figuring it out without this help. Thanks so much! Also - the features and customisation for the passcode locks are 10/10. Start to finish this took less than 30 minutes to set it all up and customise, and now it's live ready for my email campaign to go live - perfect!

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

We needed a quick way to lock a collection for a VIP pre-launch, and this app delivered. Support was outstanding. Haley replied fast, guided me step-by-step, and even helped validate our custom CSS. Everything was live in no time and worked exactly as promised.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

It gives us full access visibility control, so we can share specific collections and product pages only with selected customers while we test everything before launching publicly. Even better, the support team is outstanding. They helped us with custom edits for the lock page free of charge and responded super quickly. It feels like they really care about making the app work perfectly for our store. If you’re looking for a simple yet powerful way to manage product and collection visibility, backed by a super helpful team, this is the app you want.

Using app

10 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 9, 2025

I just started testing this app for my store, mainly to lock a page for B2B. After a little time getting used to the menus, I was able to set it up with the “unlock for specific customers” and "passcode" option. The app works, but I did notice a few rough edges—some of the language and grammar needed tweaking, and I wish there were more built-in style customization options. For example, adjusting icons, typefaces, or logo images directly through the interface would save time instead of relying on support. That said, customer service was excellent. Haley helped me out quickly, adding custom code on their end to match the styling with my store’s branding. She was very responsive, and the issue was resolved smoothly.

Using app

About 3 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 5, 2025

Excellent and speedy assistance.

Using app

4 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 5, 2025

Very helpful and Fast service

Using app

7 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 5, 2025

Wroks as intended and had great support.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Great app, great customer service, very quick response time, super friendly - love it!

Store

Mein Shop

Using app

1 day

5 / 5 Share

Sept. 4, 2025

This app is great! PLUS, the customer service is fantastic. Haley was super helpful and quick with responding! Appreciate all of the assistance :)

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

This app is Awesome! It helped me separate my market pricing vs. customers that have volume discounts.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Setting up the Sami B2B Lock app was very straightforward and user-friendly. The only challenge we’ve faced is that our store runs on the new Horizon theme, which it seems the app doesn’t fully support yet. That said, the customer service has been outstanding - Haley in particular has been amazing to work with. She consistently resolves our issues, follows up to ensure everything is running smoothly, and encourages us to reach out anytime. Overall, I highly recommend this app. It’s both affordable and incredibly helpful for managing B2B access.

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

Haley was informative, helpful and answered all my questions quickly. She was very friendly.

Using app

25 minutes

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 31, 2025

not work as described, even pro plan is joined, prices are still visible in goggle search and sometimes customer still able to purchase even lock is on, caused big trouble to B2B customers. CS feedback cannot guarentee 100% hidding all the prices. Totally irresponsible.

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 29, 2025

I have been so appreciative of the quick and helpful support! This app seems to have every feature easily accessible and intuitive to use! Very powerful and functional!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

The customer service to get everything done with this in my store was fantastic!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

It was quick and easy and customer service was very helpful! I was up and running with a password protected page in minutes!

Using app

35 minutes

Total reviews

1

Average rating

5.0