All reviews

Rating Breakdown

  • 5
    95% (811 ratings)
  • 4
    4% (32 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (807)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 16, 2025

This app and the suite of apps available from Sami are tailored to meet the specific needs of e-commerce store owners, providing cost-effective solutions to our functional requirements. I can’t explain why Sami offers these exceptional features, as compared to other apps that typically charge between $30 and $40 per month for comparable functionalities. As an online all-natural fragrance company that operates both D2C and B2B, we typically process between 20 to 70 orders per day for clients and customers with varying pricing and shipping rates. We aspire to have our inventory management consolidated across a single platform, irrespective of whether the order is a wholesale transaction, a direct-to-consumer sale, or a private label client. Sami enables us to achieve this seamless integration. We extend our sincere gratitude to Sami and a special acknowledgment to Haley, whose exceptional contributions have been invaluable.

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 16, 2025

The support from the Sami B2B Lock team was incredibly helpful and responsive. They handled my inquiries quickly and thoroughly, and the app is now working exactly as I intended. I highly recommend this app to anyone running a B2B store. It's a solid solution backed by great support!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2025

Great customer service!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 16, 2025

Haley and the rest of the team were very fast in responding to my issues. I like the app and it has all the basic features needed for me. I would like it if there is a little more filteration options for different things for example locking prices in general, but allowing a few to appear on the home page where visitors can get an idea of the prices. It would also be nice if the forms had more visually pleasing fields that I can choose from by default. They do have some options, but having more would be nice.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2025

Haley has been a great help

Using app

About 3 hours

Total reviews

4

Average rating

4.5

5 / 5 Share

May 15, 2025

Great app for b2b, support did a great job in guidance.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

The app is very easy to setup and their team is quick to respond with any assistance or changes we want to make. I only wish we had more control over the visual settings within the app so we didn't have to reach out to support to help.Thank you!

Using app

7 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 14, 2025

Super easy product to use - Haley in support helped super fast and we are delighted with it at probiotic.co.uk thanks guys

Using app

27 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

May 14, 2025

Haley is the best

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

Very nice app and the support is fantastic, super quick and easy to deal with. Would highly recommend.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2025

Fantastic support, speed response and the app works as intended to.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2025

"The customer support is outstanding — incredibly fast and helpful. I can't believe this level of quality is free. One of the best apps we've used so far."

Store

HENGE

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 12, 2025

Great support! The customer service team quickly helped me troubleshoot some issues, and everything is working perfectly now. Highly recommend!

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2025

So far, it has done everything I need it to. I used the help feature to edit my lock page and they were able to customize it to my theme very smoothly and quickly!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

So far the app has worked without issue and the support has been very helpful

Store

ONTHEX

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

This app works great for locking specific collections. The support team is very helpful and responsive! They helped with troubleshooting and matching the design to our website theme. Highly recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

I just started using this app and it seems to be working well. I was having a hard time setting it up correctly (user error) and customer support took care of the problem in a couple of minutes.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

nice app

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

Asked for support to change their lock image and it was done really quickly and speedily. Not used the system for long but it looks like exactly what I need.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

May 5, 2025

Couldn't get it working myself despite following instructions, but the support team was great and fixed it for me quickly. :) Now it works beautifully! Thanks for your help.

Using app

21 days

Total reviews

2

Average rating

4.5