All reviews

Rating Breakdown

  • 5
    95% (811 ratings)
  • 4
    4% (32 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (807)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 10, 2025

It gives us full access visibility control, so we can share specific collections and product pages only with selected customers while we test everything before launching publicly. Even better, the support team is outstanding. They helped us with custom edits for the lock page free of charge and responded super quickly. It feels like they really care about making the app work perfectly for our store. If you’re looking for a simple yet powerful way to manage product and collection visibility, backed by a super helpful team, this is the app you want.

Using app

10 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 9, 2025

I just started testing this app for my store, mainly to lock a page for B2B. After a little time getting used to the menus, I was able to set it up with the “unlock for specific customers” and "passcode" option. The app works, but I did notice a few rough edges—some of the language and grammar needed tweaking, and I wish there were more built-in style customization options. For example, adjusting icons, typefaces, or logo images directly through the interface would save time instead of relying on support. That said, customer service was excellent. Haley helped me out quickly, adding custom code on their end to match the styling with my store’s branding. She was very responsive, and the issue was resolved smoothly.

Using app

About 3 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 5, 2025

Excellent and speedy assistance.

Using app

4 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 5, 2025

Very helpful and Fast service

Using app

7 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 5, 2025

Wroks as intended and had great support.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Great app, great customer service, very quick response time, super friendly - love it!

Store

Mein Shop

Using app

1 day

5 / 5 Share

Sept. 4, 2025

I truly appreciate the outstanding support from Haley. She was professional, knowledgeable, and extremely patient throughout the process. Her assistance made a big difference for me.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

This app is great! PLUS, the customer service is fantastic. Haley was super helpful and quick with responding! Appreciate all of the assistance :)

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

This app is Awesome! It helped me separate my market pricing vs. customers that have volume discounts.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Setting up the Sami B2B Lock app was very straightforward and user-friendly. The only challenge we’ve faced is that our store runs on the new Horizon theme, which it seems the app doesn’t fully support yet. That said, the customer service has been outstanding - Haley in particular has been amazing to work with. She consistently resolves our issues, follows up to ensure everything is running smoothly, and encourages us to reach out anytime. Overall, I highly recommend this app. It’s both affordable and incredibly helpful for managing B2B access.

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

Haley was informative, helpful and answered all my questions quickly. She was very friendly.

Using app

25 minutes

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 31, 2025

not work as described, even pro plan is joined, prices are still visible in goggle search and sometimes customer still able to purchase even lock is on, caused big trouble to B2B customers. CS feedback cannot guarentee 100% hidding all the prices. Totally irresponsible.

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 29, 2025

I have been so appreciative of the quick and helpful support! This app seems to have every feature easily accessible and intuitive to use! Very powerful and functional!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

The customer service to get everything done with this in my store was fantastic!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

It was quick and easy and customer service was very helpful! I was up and running with a password protected page in minutes!

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

I installed the Sami app and I’m very happy so far. The assistance was fast and extremely helpful, making the setup process smooth and easy. It works perfectly in 4 languages, even though my theme is highly customized. Everything integrated without any issues, and the support team was quick and professional. A great experience overall!

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

It took a while for me to get it working how I wanted it to work, but Haley was so consistent, patient and helpful in seeing it through. If it wasn’t for her specifically, I would’ve uninstalled the app and looked elsewhere. I’m completely happy with how everything turned out. Great customer service.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Great app and the support team is really good — they respond quickly and are always helpful.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Very nice support and responded in a timely manner.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

This is a great app! My goal was to password protect specific products, but I didn't realize it could be so easy! The app's Japanese is also easy to understand and use. As a customer, I really appreciate that I can try it out with the free plan! When I had a question, I was very grateful for the quick support I received via chat! Thank you, Haley and your team!

Using app

About 1 hour

Total reviews

3

Average rating

5.0