All reviews

Rating Breakdown

  • 5
    95% (811 ratings)
  • 4
    4% (32 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (807)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 22, 2025

Great customer service on this app! Lyla was quick to respond and resolved the questions/issues I had very quickly. The free plan allows one lock and is perfect for my needs at this time. I will definitely consider the paid version when I need additional locks in the future. Thanks Lyla!

Using app

29 minutes

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 22, 2025

The Sami B2B Lock app has been excellent for managing our wholesale pricing. It allows us to hide prices entirely and make them visible only to our approved B2B clients. On top of that, we can control the “Add to Cart” button, so only our selected B2B clients can purchase items. Setup was straightforward, and it integrates smoothly with our Shopify store. Support has been hands-on and very reactive, which has been a real help.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

It was very helpful and fast.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Lyla was super helpful and very quick to respond and was clear in her direction I was able to figure out the problem and fix it very quickly. Highly recommend.

Using app

32 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

currently only using free plan due to a new website and no income from it yet. once it does pick up, i will require a paid plan for more features.

Using app

15 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 21, 2025

Best customer support I have ever come across, Hayley and the team always go that extra mile to help you thank you!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

I honestly felt like giving up before I'd even really started. Setting up the lock system was very overwhelming for me, as it was so different from what I’m used to and I’m not a very technical person. Once I contacted support I spoke to Haley and when she realised this, she took a very kind and gentle approach, breaking things down into simple steps and explaining everything in a way that made sense to me. This really helped ease my overwhelm. She made the whole process so much easier to manage and resolved all of my issues efficiently and smoothly. I truly appreciated her patience, support, and clear communication, it made such a big difference for me! Now I can actually understand the app and see the potential it has and am excited to integrate it into my store! Honestly, if it weren't for Haleys help with the Lock system I probably would have uninstalled the app and tried something else! so thank you again Haley :)

Store

Korossy

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

support tres réactif meme pour la version gratuite, et tres facilitant !

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

This app really solved my issue of selling B2B with password protected collections. Quck and helpful support is always a bonus!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2025

I love this app! It does exactly what it promises! I ran into one difficulty and the team was quick to respond and fixed my problem which turned out to be my own error. Highly recommend!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Very quick responses and answered all my questions!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

The support team at Sami B2B Lock made it so simple to customize my website and isolate our wholesale products from our consumer-facing shop page. Very happy with the results!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

TRÈS BON SERVICE CLIENT

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Haley was super helpful and fantastic to deal with, She sorted my issues out in super quick time and made it very easy to deal with her. Thanks so much

Store

Mr Big

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

後臺介面非常簡約,可以很直覺的使用 ! app內可以選擇繁體中字使用,雖然有些翻譯不夠確實 但大致上都能理解,而且好操作! 線上有專業客服聊天室,有問題都可以隨時詢問,很快速就能得到解答,客服也會協助處理!! 不管是用中文還是英文詢問,都會得到答覆 !

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

I really appreciated the thorough assistance from their support team!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Excelente atención, servicio de 10 y resolución de problemas aún siendo desconocimientos técnicos del cliente. Muy recomendado.

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 4, 2025

サポートが早く、理想の形を実現するのに適していると思います。

Using app

6 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 31, 2025

ottima app e ottimo servizio clienti

Using app

About 1 year

Total reviews

1

Average rating

5.0