Preorder, Back In Stock ‑ Stoq
Preorders & Back in stock alerts for Shopify stores -...
Rating
5.0
feedback
1,109
chart
#1,084
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Nov. 19, 2024
The app is great and does exactly what it advertises, and the back-end is easy to navigate. I had on onboarding call with Anaam from the Stoq team who was extremely helpful and went above and beyond to get my back-in-stock functionality set up and looking good on my website. Really impressed with the customer support. I would highly recommend Stoq.
Nov. 18, 2024
Wow. Just wow. I could not have done this without the help of Anaam Haroon. The knowledge she has goes deep and she also articulates it very well. More, she helped me learn and get better, as I'm new to the platform, instead of just doing it for me. I would recommend her 1000X over and my appreciation runs deep. Thank you, Charles Kochel
Nov. 18, 2024
Their customer service has truly been superior! Their team continues to answer in a timely manner and has clearly troubleshooted all of my issues.
Nov. 18, 2024
This app is awesome. When it came to set up, Anaam was really helpful. They installed everything to our liking and troubleshoot through the issues. Now I'm able to see what is in demand going forward which is a great tool to have. Once we move into the busy season, I'm sure this will be a great tool to help us be on the pulse of the customer.
Nov. 18, 2024
Downloaded in a panic as another app was unresponsive during a critical time and this app has been amazing! I had an issue setting it up but Sneha at support was so diligent and efficient. It was amazing to communicate with and get my pre-order product up. Thank you, Sneha!
Nov. 18, 2024
Excellent app. No tech is without it's issues but with Stoq they are few and rare, and dealt with quickly with no fuss. Highly recommend.
Nov. 18, 2024
We have been using the Stoq app for our Shopify store and are extremely satisfied with its performance. The app offers a comprehensive set of features that have significantly enhanced our store's functionality. The pricing is competitive, providing excellent value for the range of services offered. One aspect to be aware of is the limit on pre-orders included in the plan. Exceeding this limit incurs a small additional fee per pre-order. While this was not initially clear to us, it has not detracted from the overall positive experience with the app. The support team is outstanding, consistently providing prompt and effective assistance. They are receptive to user feedback, often incorporating suggestions into their development roadmap. Our interactions have even included discussions with the CEO, which were both insightful and productive. Overall, Stoq is a fantastic app that delivers a great balance of functionality and affordability. We highly recommend it to other Shopify store owners.
Nov. 17, 2024
just downloaded it, easy setup, wanted to move the notify tab and it was done very quick via the in app chat!
Nov. 16, 2024
Nagaraj was extremely helpful in getting our site operational. 10/10 would recommend.
Nov. 15, 2024
Customer service is off the charts. Prompt and helpful. The app can be a little cumbersome at times, but the customer service more than makes up for it.
Nov. 15, 2024
Hello I have been trying to work with Stoq since mid Oct. I have had good experiences and some very poor. I think Vishu is awful support rep, very unhelpful, demeaning and lazy. Nagaraj was extremely helpful and was able to fix my issue. Anaam tried to help gave a good effort.
Hey there! Thanks for writing a review, and sorry that you had a bad experience. As you can see from our reviews and rating, we try to do our absolute best to support merchants on STOQ - no matter where they are in the world or in their Shopify journey. Sometimes, we get it wrong and this was one of those times. I'm sincerely sorry that Vishu didn't live up to your expectations. He was trying to share his understanding of the Shopify platform in regards to the issues you were facing, but he was not able to give it the care and attention you deserved. This was likely due to him juggling a busy day with other chats & conversations alongside yours. It's not an excuse though, and we've figured out a path to work on this. Rest assured that I will personally tend to this. If there's anything I can do to right this wrong or make sure you have an amazing experience with STOQ from here on out, please let me know. I sent a message & email to you, and I've also instructed my team to let me know if you run into any issues going forward. :) Thanks again for your review, and I hope we can make this right. -- Sandesh / CEO
Nov. 15, 2024
Great app that is simple to use and easy to understand! When we've had problems, their support team is active on the chat and they are always so helpful and will go above and beyond to fix things for us. Shoutout to Nagaraj!