All reviews

Rating Breakdown

  • 5
    97% (2,122 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (6 ratings)

Reviews with Text

  • 94% (2,060)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 6, 2025

This pre-order and back-in-stock app is not only reasonably priced and easy to set up. The support team is also incredibly responsive and helpful. Highly recommended.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Hyper réactif et service au top! Merci Khutheja :-)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

great and quick service

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Installed the app today. Excellent support received from Sneha to get everything customised and installed. App works exactly as advertised.

Using app

About 1 hour

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Customer service is great. Sneha solved my problem and was very easy to talk to.

Store

Tahi

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Thanks to Nagaraj for providing fast support

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Good app and customer service. Would recommend. Thanks

Using app

19 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

It is pretty easy to use. I customize the email and button easily. User friendly app. And if you need help, they are ready to help. Thank you for your service.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

1st impression easy to use and to customize - fast support - just waiting for the pre-orders to roll in now

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

app works brilliantly and the CS team have helped me every time i have had an issue immediately. very quick and very helpful

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

The support team is very attentive, responds quickly, and solves problems. I highly recommend this app.

Store

Chan

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Great app, and for our use-case, a must if you have several locations and need more granular BIS notifications per location and/or market. Saves our customers from receiving false alarm BIS alerts, and the support team has been nothing but a pleasure to work with!

Store

K PLACE

Using app

13 days

Total reviews

15

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

For note: we are still learning all the features of this application. This review is specific to the Customer Service. Customer service has been phenomenal! From moving a button on our website. To activating the application on Shopify POS. They make it very painless to ask for assistance.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

le service client 10/10 Hassan top merci

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Easy set-up and amazing support from the team

Store

Kloke

Using app

15 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 30, 2025

ATTENTION! This app lies about their DSGVO-conformity. Here it says they are DSGVO-compliant: https://apps.shopify.com/back-in-stock-restock-alerts/reviews?locale=de&ratings%5B%5D=1 But they are not!

Using app

About 7 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hi there! I'm Sandesh, one of the app's founders. Sincerely sorry for the negative experience here. One of our features includes adhering to GDPR compliance in EU - and that means you can require customers to verify their registration after signing up. Unfortuantely, this feature got translated into a phrase that made it seem like we are DSGVO compliant ourselves. The time and cost involved in getting this level of compliance is not in the reach of our small team, so we haven't been able to look into it yet. Regardless, that translation was incorred and I've removed it from our German app store listing. We've also renamed the feature inside the app to "Double opt-in" and removed any mention of GDPR compliance. I've also sent an email to you offering my help with setting up STOQ or with anything else to help you run your business. I'd love to hear from you and correct this experience. :) - Sandesh, Founder of STOQ

5 / 5 Share

Sept. 30, 2025

Great support - always very quick to respond. Hassan helped me this evening, he was quick, straightforward and helpful, solved my issue within a few minutes.

Using app

About 2 months

Total reviews

1

Average rating

5.0