Preorder, Back In Stock ‑ Stoq
Preorders & Back in stock alerts for Shopify stores -...
Rating
5.0
feedback
1,112
chart
#1,082
All reviews
Rating Breakdown
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Nov. 12, 2024
Super helpful and fixed my mistake in 5 minutes. :)
Thank you for your wonderful review! I'm glad I could help setup the 'Notify me' button and align it with the sold out button. I wish you the best for your store. We're always here if you need anything else at all! :) - Sneha / Merchant Success Team
Nov. 11, 2024
Does what it's meant to! Customer service is great, Sneh was super helpful.
Thank you for your wonderful review! I'm glad I could help setup the Notify me button on your product page. I wish you the best. We're always here for you! :D - Sneha / Merchant Success Team
Nov. 11, 2024
Sneha was great and fast with her help
Thank you so much for your kind words! I'm glad I could help setup the 'Notify me' button on your product page. You've a really great collection of pillow cases. I wish you the best for your store. We're always here for you! :D - Sneha / Merchant Success Team
Nov. 11, 2024
Great customer service! Sneha is always really responsive and quick to resolve any issues I run into.
Thank you for your wonderful review! I'm glad I could help setup the preorder button on your product as well as collection pages. I wish you the best for the holiday season. We're always here for you! <3 - Sneha / Merchant Success Team
Nov. 11, 2024
I had a great experience with Stoq! The customer service was fantastic and quick. They were very polite and fixed my issue within minutes. I highly recommend them!
Nov. 10, 2024
Awesome app that does exactly what you need it to and great support team. I was having an issue and they worked with me to fix it with great patience and professionalism. Thank you for making this app. Keep up the great work!
Nov. 10, 2024
We use the app at the moment, but it is unsure if we stay at the app. 1. The language settings are only included in a upgrade, that makes the app too expensive for small shops, like us. 2. The sender of the info mail (Product is on stock again) is a Mail adresse of Stoq company, no the one of you shop, even with Stoq logo. We only need this function, therefore the app is too expensive if you need not all functions. Furthermore we have just 10 Mails per month, that would mean, that one mail is 1USD. Too many limitations at the free version.
Hey there! Thanks for writing a review. I greatly appreciate it. I completely understand that it's important to have more features available for free and we do our best to provide a generous free plan to merchants every year. However, there are costs associated with some products and features that we need to account for, so that's why some features are paid. I do also want to clarify some of the comments in your review - 1. The default email address is from STOQ, but you can change this anytime from the app's dashboard on any paid plan. 2. The basic $10/mo paid plan gives you access to almost all paid features. You won't need to upgrade for a very long time. 3. All plans include preorders and back-in-stock alerts—two apps for the price of one! 4. And finally, the $10/month plan gives you 1,000 alerts and 100 preorders. That means the effective cost of a back-in-stock alert is less than $0.01 per alert. :) As the founder, my goal is to help every merchant - no matter their size - get the most value out of our app. I've reached out to you via email to figure out how I can do my best for you. Please do take a look and let me know how I can be of service through this holiday shopping season! -- Sandesh / CEO
Nov. 10, 2024
Only just installed but so far so good. Easy set up and great customer service from Shashi
Nov. 9, 2024
I'm getting ready to launch my store and wanted to have the preorder option enabled. I reached out to the team and Shashi spent time to make sure it was set up exactly how I wanted it. Amazing customer service and I'm excited to go live with the site!
Nov. 8, 2024
Very happy with the app, it is fully featured and very easy to work with. Support was also fantastic. They quickly customised the Notification buttons also also helped with how to change native button text in Shopify. Highly recommended.
Nov. 8, 2024
Customer service was excellent in helping me navigate my unique setup between my website, Shopify, and Stoq. After receiving help from Vishu in customer service, my path forward was clear for how to modify my setup so we can receive pre-orders for out upcoming album release.
Nov. 8, 2024
The best restocking application on Shopify. Customer service was very responsive and helped resolve all my problems. Sneha was a great help!
Thank you for your wonderful review! I'm glad I could help setup the embedded form for 'Notify me' feature on your product page. We're glad to have you onboard for almost 2 years now. We wish you the best. We're always here for you! <3 - Sneha / Merchant Success Team
Nov. 7, 2024
Wonderful app, easy to use and customer service by Sneha was great. Would highly recommend.
Thank you for your wonderful review! I'm glad I could help set up the 'Notify me' button on your product page. It's great to know that the app is easy to use. I wish you the best for your store. We're always here for you! :) - Sneha / Merchant Success team
Nov. 7, 2024
Great app. Used it for preorders and back in stock reminders. Had some bumps along the way setting it up but support responded instantly every time and followed up on the requests. Great service.