Preorder, Back In Stock ‑ STOQ
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Anaam, gave us personalised attention and helped us remotely install the app, making sure it works well with other apps and template. We had minor bugs that were quickly fixed using the app chat by Sneha and also Nagaraj that helped us with the mobile version. We made some testings and so far is working well and allowing us to create preorders smoothly on our store
Super clean and intuitive app and the customer support experience is second to none. I've never had to wait, to get help from an agent, and they are all super savvy on how to best use their tool. It is rather pricey if you need the standard features but they often have deals that they post.
Thank you for your thoughtful review! I'm happy to hear that you've had a great support experience and found the app intuitive to use. It was a pleasure assisting you with SMS alerts and clarifying how Shopify discounts work with preorder products. We're always here if you need anything else! 😊 Nagaraj | Technical Support Specialist
Excellent customer service! I recently installed the app and had questions about including and excluding products. The team was quick, clear, and super helpful in guiding me through the process.
Thank you so much for the lovely review! I'm glad I could help you set up the "Notify Me" button on specific products. It’s always great to hear the setup process was clear and smooth. We’re here anytime you need a hand! 😊 Nagaraj | Technical Support Specialist
This does exactly what I needed it to do, and also is able to mark only some product variants as pre order rather than all variants, which I wasn't able to achieve before. Customer service was instant, and very helpful. I would highly recommend.
Really great, easy to use app with lots of display options and amazing customer service. I was able to get an agent on the live chat for some assistance within minutes. Would highly recommend!
Very happy with the overall experience so far - seamless integration and excellent functionality. We have generated quite a few sales through the back in stock-notifications already. The best part however - their excellent customer support - friendly, swift and helpful every time. Thanks!
Very easy to install, modify and customise. Customer service was very quick to respond and were incredibly helpful!
Amazing! helped me change positioning instantly via live chat.
Thank you for your appreciative words! :) It was a pleasure for me to set up the Notify Me feature according to your needs. We love tailoring our solution for our merchants whenever we can. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
This app was easy to install and setup. It allows us to take preorders when we are out of stock. Thanks!
Thank you for you kind words ! :) I'm very happy to learn that you're satisfied with the app and the service. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
very helpful. they managed to help me fix an issue very quickly. i moved from a different application to them. so far so good
early days of using it but so far so good and helpful support!
I have tried multiple apps similar to this one and this is the only app that was able to resolve the issues I was having with my store. Previous apps would say it would take about a week to resolve, Stoq fixed the issue within minutes! I highly recommend this app!
Great support and reasonable pricing.
Thank you so much for taking the time to leave a review :) It was my pleasure to help you get set up with the back in stock feature. Please feel free to reach out for anything, we're always here to help :) Wishing you the best of luck and hope you recover lots of sales. --Anaam / Merchant Success Lead
Very easy to operate, customer service Sneha guided very well, thanks.
Thank you for your review! I'm glad I could help setup preorders. Wishing you the best and hope you receive a lot of preorder orders. We're always here if you need anything else at all. :) - Sneha / Merchant Success Team
Amazing customer service and very easy to learn how to use!
Prompt and accurate help with button placement. Thanks to Zia specifically who helped me with exactly what I was needing.
The app is working fine and the support was very helpful and quick.
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