All reviews

Rating Breakdown

  • 5
    96% (2,627 ratings)
  • 4
    2% (67 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (9 ratings)

Reviews with Text

  • 92% (2,498)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 24, 2024

Very responsive support team

Store

RAKUN

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Anaam was amazing, she help me and fiexed all my probelm on the website.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

I have enjoyed working with your team members, specifically Anaam. They have been so helpful and have taken the time to help solve any issues we have had. So far, we are loving the Stoq app and can't wait to continue to use it in the future.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Downloaded this app, and a help box popped up. At first I was taken back but then I had a question and it became very helpful. Not only did they help me with my issue but also helped make the button look better.

Using app

24 minutes

Total reviews

4

Average rating

5.0

4 / 5 Share

Aug. 22, 2024

Great app. Live support was really helpful. One downside is that it isn't compatible with FB/Instagram markets.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 22, 2024

Anaam took care of a custom feature within minutes of requesting. Clearly an expert and very professional.

Store

Simstix

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Super nice app, the support team is the best!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

I love the back in stock feature on this app! Recently tried to set up a preorder situation and was having some issues but Shashi was there to save the day. The customer service is beyond amazing and extremely helpful.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! I’m thrilled to hear you love the back-in-stock feature. Shashi was really happy to help you out. We’re always here to ensure everything runs smoothly for you. We wish you recover tons of lost sales. If you need anything else, just let us know! :) - Sneha / Merchant Success

5 / 5 Share

Aug. 21, 2024

Pratharna was so so helpful with integrating and troubleshooting. Highly recommend, the support is great!

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 21, 2024

Great service, great support. The app continues to improve year after year and month after month. Recommended app!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Pre-orders and Back in stock alerts together is everything I wanted. Works great!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're so glad to hear that the combo of pre-orders and back-in-stock alerts is exactly what you needed. We wish you recover tons of lost sales and also get loads of preorders! We're always here if you need anything else at all. :) - Sneha / Merchant Success

5 / 5 Share

Aug. 20, 2024

Great customer service! Although embeds have some limitations, the Stoq-team never disappoint with their availability and problem-solving capabilites. Great app! Thanks!

Store

Livid

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Simple and efficient. Good customer support

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We’re happy to hear you find the app simple and efficient. If you ever need assistance, we're always here to help! :) - Sneha / Merchant Success

5 / 5 Share

Aug. 19, 2024

It was easy to set up for preorders without necessary features. I appreciate the super fast support. They are helpful even on weekends.

Using app

About 1 month

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for taking the time to leave a review. I'm glad my team was able to help you out with Preorders. And yes, we have a 24/7 support system is place so we're always around to help, anything you need :) -Anaam / Merchant Success Lead

5 / 5 Share

Aug. 17, 2024

Just installed on our shopify store which was using a third party theme. P from Stoq was able to quickly help getting it up and running. So far, this looks like exactly the app I need for our preorders.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

We have just started using this App and its going great so far! There were one or two glitches but the support team was very responsive and helpful. They got the issue fixed right away and followed up with great customer service. We are very happy so far!

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Thank you for your kind words, it was my pleasure to help you get started with Preorders. Best of luck with everything. Hope you recover lots of sales with Stoq. -Anaam / Merchant Success Leead

5 / 5 Share

Aug. 16, 2024

We have just started with Stoq and are very impressed so far with the customer service team.

Using app

15 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 15, 2024

I use the app because it is one of the few that offers a free double opt-in function and first sends the customer a verification email. I was helped very quickly. Many thanks to Shashi from chat support. Nevertheless, I wish the tariffs were a little cheaper. I'm going to test the app now and I think it's good.

Store

Akiba

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 14, 2024

Great app and fantastic support from 'P'. Will definitely be recommending this app!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review :) Glad to hear that my teammate was able to help you with the 'Notify me' button setup. Please feel free to reach out for anything else, we're here to help :) -Anaam / Merchant Success Lead

5 / 5 Share

Aug. 13, 2024

Chat support was quick and responsive. Prarthana was really helpful with troubleshooting and getting the pre-order button to show up on the right theme.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to write a review. We're so glad that we were able to help you setting up the Preorder button. Please feel free to reach out for anything, we're always here to help :) -Prarthana/ Senior Technical Support Specialist