Preorder, Back In Stock ‑ STOQ
Grow sales with preorders, 'notify me' & back in stock...
Rating
5.0
feedback
2,942
chart
#1,061
All reviews
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Oct. 22, 2024
Used this for our first preorder and it worked great, takes a little time to get everything configured and tested but the app helps guide you through everything. Love the out of stock notifications as well. The app tags every preorder which you can use to route them through a different import process. Would be nice if the app set a metafield storing the pre order date. Pain Points, - There's no way to currently export all of the pre orders within the app, I had to do this via filtering with Matrixify. The app developer is building out new features and it would be nice to be able to do that. - You can't customize the location of the back in stock button via the theme editor, their team has to do this for you.
Thank you so much for taking the time to leave a review, we truly value your feedback. Glad to hear that you're happy with both preorders and the back in stock feature. To export the preorders, this can be done directly from your shopify admin by going into orders and filtering based on the 'preorder' tag, we'll be happy to help you with the steps. We hear you and I've added this as a feature request to enable you to export the preorders directly within the app. Regarding changing the location of the button, we prefer doing it for you as it may differ from theme to theme. I've also enabled the option so you're now in control and can change the position of the button within the app. Hope this helps! Please feel free to reach out to us for anything, we're here to help :) -Anaam / Merchant Success Lead
Oct. 22, 2024
Thank you so much for taking the time to leave a review :) I'm glad I could get you set up with Preorders on multiple stores. Please feel free to reach out to us for anything, we're always around to help. Wishing you the best of luck with everything. -Anaam / Merchant Success Lead
Oct. 22, 2024
I have yet to begin using the app, but I'll be sure to rate it once I do. So far, I must admit the customer service is excellent. Available almost immediately and they help you with all of your concerns/questions. Thank you Nagaraj!!
Thank you so much for your kind words! I'm glad I could assist you with the preorder setup. If you need any further assistance, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist
Oct. 22, 2024
Really fast and efficient support in dealing with our enquires, plus the app does exactly was it says.
Thank you for your wonderful review! I'm glad I could setup the notify me button for you and answer all your queries on the back in stock feature. It's great to know that you're liking the app. If you need any further help, don’t hesitate to reach out. Wishing you continued success with the app! :) - Sneha / Merchant Success
Oct. 22, 2024
super snelle service
Bedankt voor uw recensie! Ik ben blij dat we je konden helpen bij het opzetten van de 'Houd mij op de hoogte'-knop onder de uitverkochte pagina's en deze ook aan jouw thema aan te passen! Wij wensen u het beste met Stoq. Neem gerust contact met ons op als u problemen/problemen heeft. Wij staan altijd klaar om te helpen! :) - Sneha / Merchant Success Team
Oct. 22, 2024
Very easy to use. The team is very helfpful as well. I really am enjoying this app and is helpful to my business.
Thank you for your review! I’m happy to hear the app is benefiting your business. It was a pleasure helping you set up the preorder button—feel free to reach out if you need anything else! Wishing you continued success. :) - Sneha / Merchant Success
Oct. 21, 2024
Funciona muito bem, e tem um suporte fantástico!
Thank you for your kind review! I'm glad to hear that the Notify Me button has been configured as needed. If you need further assistance or have any questions, please let me know. We're here to help! - Nagaraj / Technical Support Specialist
Oct. 21, 2024
Really helpful and managed to sort out my problem very quickly! Very happy :)
Thank you for your kind review! I'm glad I could assist with adjusting the Notify Me button's position and setting up preorders on the collection page. If you have any further questions or need assistance, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist
Oct. 21, 2024
Sneha was a great help with customisations for the "notify me when back in stock" button
Thank you for the kind words! It was a pleasure assisting with the customizations for the "Notify Me When Back in Stock" button. I'm glad I could help—don't hesitate to reach out if you need anything else! Wishing you all the best. :) - Sneha / Merchant Success
Oct. 21, 2024
a great tool!!
Thank you for your review! We're glad we could help set up the "Notify Me" button below the sold out and customize it to match your theme. If you need anything else, we're just a message away! We wish you the best for your store. :) - Sneha / Merchant Success Team
Oct. 21, 2024
When I inquired via chat about advanced usage of the app, the support was very quick and easy to understand. Not only does the app function well, but the support team is always ready to help with any issues or questions. Highly recommended app!
Thank you for your kind words! We're so glad we could answer your query on preorders. It's also great to hear the app is working well for you. We wish you the best! Thanks for recommending Stoq! :) - Sneha / Merchant Success Team
Oct. 19, 2024
Give Nageraj a raise. You know... anytime I have to message an app for support I never know what I'm going to get. Sometimes it feels like they get excited saying no to me. Nageraj was so friendly - even if he didn't help me I'd have given him 5 stars, but he successfully removed out "Add to Cart" button when a product is out of stock and replaced it with a notify alert. Thank you!!
Thank you so much for the kind words in your review! I’m glad I could help replace the "Add to Cart" button with the "Notify Me" alert. It really made my day to see you mention my name. It means a lot! If you ever need anything else, don’t hesitate to reach out. We are always here to help! -Nagaraj / Technical Support Specialist
Oct. 18, 2024
Just installed the app, setup was very clear and not hard at all, but had an alignement issue on the front end. Used the support chat and in no time Vishu helped very quickly and efficiently to get everything looking great. Lots of options to customize everything to your own liking. Great app!
Thank you for a wonderful review! :) I'm glad to learn you found the app easy to set up and navigate.It also makes our team happy to know that you like the customization options. Our team is here to support you through the way, so don’t hesitate to reach out if you need any help. We wish you the best for your store! -Vishu / Technical Support Specialist
Oct. 18, 2024
Support for this app was so quick and helpful! I worked with Anaam to get our DKIM authentication configured and they were super easy to work with and friendly. We solved the issue in under 10 minutes and I was able to continue setting up the rest of the app. All of the help center materials have been so clear and easy to follow, and I think that this is going to solve many of our restock notification needs! Thank you! :)
Thank you so much for taking the time to leave a review :) I'm glad that I was able to help you with the DKIM authentication so now your back in stock emails can be sent from your custom email address. We've spent a lot of time on perfecting our help center articles and extremely happy to hear that it help you set up. Please reach out to us for anything, we're here to help! -Anaam / Merchant Success Lead
Oct. 18, 2024
Thank you for the 5-star rating! 🌟 It was a pleasure helping you set up the "Notify Me" button and matching it with the sold-out button on your product page. If you need anything else, we're just a message away! We wish you the best for your store. :) - Sneha / Merchant Success
Oct. 17, 2024
Very easy to setup and great support when it had a slight issue that needed some help. Works well!
Thank you so much for taking the time to leave a review :) I'm glad that I was able to help you with the Preorder button setup. Please feel free to reach out if you need anything, we're here to help. Best of luck with everything -Anaam / Merchant Success Lead Show less
Oct. 17, 2024
Great customer service. Quickly chatted and worked with me to customize the look of the buttons on our page to match the rest of our style.
Thank you for taking the time to leave a review :) I'm delighted to learn that you like our service. I was glad to tweak the look of the button with CSS to fit your needs. Our team is here to support you, so don’t hesitate to reach out if you need any help. We wish you the best for your store! -Vishu / Technical Support Specialist
Oct. 17, 2024
The customer service from Sneha was top-tier, they helped my set up the Waiting List perfectly.
Thank you for the great review! It was a pleasure helping you set up the "Notify Me" button on the product page and customize the signup form to blend perfectly with your theme. If you need anything else, we're here to help! I wish you the best for your store. :) - Sneha / Merchant Success
Oct. 17, 2024
So far I am loving the app and the customer support is next level. Shashi was amazing in setting up my preorder and helping me match the look and feel to my websites design
Thank you for your review! I'm glad Shashi could help setup the preorder button on your product page and also setup the preorder badge on your collection page for your customers to easily identify a preorder products. We wish you receive tons of preorders! :) Please do reach out to us anytime, we're here to help! - Sneha / Merchant Success Team
Oct. 16, 2024
Nice and smooth communication and helpful stuff!
Thank you so much for taking the time to leave a review :) It was my pleasure to help you customize the 'notify me' button and the sign up form to match the theme of your store. Please reach out to us for anything, we're here to help! -Anaam / Merchant Success Lead