Preorder, Back In Stock ‑ STOQ
Grow sales with preorders, 'notify me' & back in stock...
Rating
5.0
feedback
2,942
chart
#1,061
All reviews
Review RSS Feed
Oct. 29, 2024
I am currently setting up my shop & wanted an option for customers to request out of stock items. It has been easy to customize the settings for the form & emails to match my brand. Shashi was very helpful and quick to help reposition the "notify me" button to where I wanted it to appear on my item listing.
Thank you for your wonderful review! I'm glad we were able to help you set up the "Notify Me" button and also customize it to suit your theme. It's great to hear that it was easy to customize the form and the back-in-stock email that is sent to customers upon restock. We wish you all the best with Stoq. :) :) We are always there for you! - Sneha / Merchant Success Team
Oct. 29, 2024
Excellent, purpose-built app. Fully customizable. Very helpful support. A big thank you to Sneha for your fantastic help! :)
Thank you for your wonderful review! I'm glad I could help setup the Notify me and preorder features and also customize them according to your preference. I wish you the best. We're always here for you! :) - Sneha / Merchant Success
Oct. 29, 2024
Great support with helping it get set up.
Thank you for your review! I'm glad I could help setup the Notify me button on the product page. You've a great collection of sneakers! I wish you the best. We're always here for you! :) - Sneha / Merchant Success
Oct. 29, 2024
Diese App ist super einfach zu bedienen und der Support umwerfend. Meine Anfrage wurde binnen Sekunden erledigt. Thanks to Shash!
Vielen Dank für Ihre wunderbare Bewertung! Ich freue mich, dass wir Ihnen dabei helfen konnten, den "Benachrichtigen“-Button unter dem "Ausverkauft“-Button in Ihrem Shop einzurichten und ihn auch an Ihr Thema anzupassen. Wir wünschen Ihnen alles Gute mit Stoq. :) Wir sind immer für Sie da! - Sneha / Merchant Success Team
Oct. 28, 2024
Always find it super easy to reach out for help. Fast reply times!
Thank you for your wonderful review! I’m glad to hear you found our support responsive and helpful. It was a pleasure assisting you with the back-in-stock email customization. If you have any more questions or need help, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist
Oct. 28, 2024
Prompt help and support
Thank you for your kind review! I’m glad I could help resolve the preorder issue and ensure everything was set up properly. If you need further assistance or have any questions, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist
Oct. 28, 2024
I've only been using it for a few minutes, but I'm pleased with the great support and I'm looking forward to exploring more of the features.
Thank you for your wonderful review! I'm glad we could help setup the Notify me button on your product page. We wish you recover lots of lost sales through Stoq. If you run into any issues/ have any queries, please do feel free to reach out to us anytime! - Sneha / Merchant Success Team
Oct. 28, 2024
Shashi provided exceptional service and quickly helped me fix the code. I’m really grateful for his assistance! Stoq is an amazing service—super fast and reliable. Even if you don't know coding, there's no need to worry!
Thank you for your wonderful review! I'm glad we could help setup the 'Notify me' button for you and also, replace it with the sold out button on your product page. We hope you recover tons of lost sales using Stoq. If you run into any issues/ have any concerns, please do let us know and we'll be happy to help! :) - Sneha / Merchant Success Team
Oct. 26, 2024
I highly recommend Stoq to run preorders, because if you have any issue at all, big or small, the customer service team is there to help. I will continue using this app!
Thank you so much for the kind words in your review, I truly appreciate it :) The fact that you would recommend our app to run preorders means a lot to our team. We're always around to help, anything you need. Best of luck with everything. -Anaam / Merchant Success Lead
Oct. 26, 2024
Thank you so much for taking the time to leave a review. It was my pleasure in helping you place the 'Notify me' button as per your preference and help set it up on specific products. Please feel free to reach out for anything, we're always around to help. Wishing you the best of luck! -Anaam / Merchant Success Lead
Oct. 25, 2024
5 stars!!! I agree with the other reviewer that Nagaraj deserves a raise. He is incredibly responsive, helpful, and supportive. And the app does exactly as it says. Thank you!
Thank you so much for the amazing review! I'm so glad I could assist with the Notify Me setup, preorder disclaimer, and enabling preorder across your pages. It’s always great to hear that you’re happy with the support. If you need anything else or have more questions, just let me know. Wishing you the best with your store – we’re here to help! - Nagaraj / Technical Support Specialist
Oct. 25, 2024
Anaam was very friendly and helpful
Thank you so much for taking the time to leave a review and for the name mention as well :) I'm glad to have been able to help you with our preorder feature. Hope you recover lots of sales with Stoq. We're always around to help, anything you need! -Anaam / Merchant Success Lead
Oct. 25, 2024
Not only is the app very good at stock updates and pre orders but the customer service is next level. Had an issue with pre orders. Within 10mins, Sneha resolved the issue for me! Great service!
Thank you for your wonderful review! I'm glad I could help setup the preorder button on the product page. I wish you receive a huge number of preorders. We're always here for you! :) - Sneha / Merchant Success
Oct. 24, 2024
Simple to set up and clearly does exactly what I need it to do. Added bonus - their customer service is incredible! Anaam helped me change the look and style of the buttons and font to perfectly match my website. She was super quick about it too so within a matter of minutes I'm up and ready to go with this app!
Hi there! Thank you so much for taking the time to write such a thoughtful review and for the name mention as well. It was my pleasure to help you get set up. Your products especially the serums look lovely and hope you can recover lots of sales with Stoq :) We're always around to help, anything you need! -Anaam / Merchant Success Lead
Oct. 24, 2024
Easy to use and a very good customer service. Thanks Sneha !
Thank you for your review! I'm glad I could help setup the preorder button on the product page. I wish you receive tons of preorders. We're always here for you! :) - Sneha / Merchant Success
Oct. 24, 2024
Great service and a very cost-effective solution for preorders. It integrates seamlessly with Shopify and our Inventory software, making it easy to set up and manage notifications. The customisation options and customer support are impressive. Highly recommend for any Shopify store looking to optimise preorder feature!
Thank you for your wonderful review! I'm glad I could help setup the preorder feature. We're happy to know you find it cost-effective and easy to manage. We wish you receive tons of preorders. We're always here to help. :) - Sneha / Merchant Success
Oct. 23, 2024
Genuinely one of the best first experiences I've had with a software customer service. Vishu was super helpful and helping me make bespoke changes as well as helping me organise the software as I needed. Super impressed! Thanks again for your help Vishu.
Thank you so much for the appreciative words! :) I'm grateful to know that it was the best first experience for you. It was a pleasure to set up the Notify Me feature according to your needs. We love tailoring our solution for our merchants whenever we can. Happy to know that you're impressed, you're Awesome! We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Oct. 23, 2024
Just installed the app - and have it customized and running in 10 minutes. Nagaraj is so helpful. Definitely recommend!
Thank you for the great review! I’m so glad I could help you get everything up and running smoothly. If you need any further assistance, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist
Oct. 22, 2024
We switched to Stoq from a different app, as Stoq had better pricing for the features we wanted which was the "notify me when back in stock" item. Their support has been super helpful and responsive in getting me set up and the back end looks really easy to use.
Thank you for the wonderful review! I'm glad to hear you're enjoying Stoq's features and pricing. It was my pleasure assisting you with the email customization and DKIM verification. If you need any further help, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist
Oct. 22, 2024
They provided incredible support and managed to solve my issue VERY quickly! Great for pre-orders and simple to setup
Thank you for your wonderful review! 😊 I'm glad we could resolve the Preorder issue on the featured product section and assist with the payment option and Notify Me button setup quickly. If you need further assistance or have any questions, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist