Preorder, Back In Stock ‑ STOQ
Grow sales with preorders, 'notify me' & back in stock...
Rating
5.0
feedback
2,739
chart
#1,103
All reviews
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July 22, 2024
Easy to use, their free plan is super great for small shops. We've been liking it so far!
July 21, 2024
I've tried other Shopify preorder apps, all of which were rather difficult to navigate, set-up and rendered no live assistance through chat or otherwise. Upon downloading Stoq, I ran into a snag and decided to give chat a try. Like most apps, I didn't expect a response especially on a Sunday morning before 9 a.m. However and to my unexpected but most delightful surprise, I received an immediate response!!! WOW! That alone spoke EXCELLENCE in Customer Service. The snag I ran into was my user error and I found Stoq not only to be the most user friendly and easier to navigate than all others but additional features to assist our store such as follow-up emails to our customers and more. It is very rare to say the least that I would take the time as I have none, much less write this much, if I had not been this impressed. Stoq excelled my expectations and was exactly what I was looking for. As mentioned, to have immediate customer service at my fingertips was priceless!
Hi there! Thank you so much for taking the time to write such a detailed review, we truly appreciate it. We aim to set our Merchants up for success and we're glad to hear that our round the clock support exceeded your expectations. Also, Sandesh the CEO himself was the one who helped you set up Preorders. Please feel free to reach out for anything, we're always here to help :) -Anaam / Merchant Success Lead
July 18, 2024
Great support on this app. We highly recommend it! The only thing it needs a bit more flexibility in regards to styling options and additional features, like taking partial payments or full payments on preorders. but i hear this maybe coming. overall a very good experience !
July 18, 2024
I am extremely pleased with this pre-order app! It is incredibly user-friendly and has streamlined our ordering process seamlessly. The customer support team is fantastic—always friendly and quick to resolve any issues we encounter. Their prompt and effective solutions have greatly enhanced our experience. Highly recommend this app for anyone looking to improve their pre-order management!
Thank you so much for your review! We are glad we could help setup the preorder button on your store. I wish you receive tons of preorders. We're here to help anytime! :) -Prarthana/ Senior technical support specialist
July 18, 2024
Brilliant product and service! (Sneha) was amazing at helping me overcome the issues I was facing. This is exactly the kind of service you need when you are new/unfamiliar to a new platform, would highly reccommend.
Thank you so much for the wonderful review and the name mention! I'm glad I could help set up the app from scratch. You've been really kind. I wish you recover tons of sales and we're always here to help. :) - Sneha / Merchant Success
July 18, 2024
This app has been extremely helpful and easy to use. I needed assistance from Sneha who was efficient and solved my problems in less than 5 minutes. Grateful for her help!
Thank you so much for the wonderful review! I'm glad I could help set up the "Notify me" button. You've a lovely collection of dresses. I wish you recover tons of sales and we're always here to help. :) - Sneha / Merchant Success
July 17, 2024
Great app with useful sales tools / functonality! We mainly use for back in stock notifications, and have just recently introduced preorders. UX can sometimes be a little clunky in the back end but it's very usable and the customer support are very responsive. All in all very happy with Stoq.
July 17, 2024
Anaam is maybe the best customer service out there! Perfect assistance and nice attitude! Glad I added that app!
Hi there! Thank you so much for taking the time to leave a review and for the name mention as well. I appreciate your kind words and you made my day :) It was my pleasure setting up the 'Notify me' button and customizing it to match the theme of your lovely store. -Anaam / Merchant Success Lead
July 17, 2024
Very good, highly recommend and great support too, thankyou Shashi.
Thank you for the review! Glad to know that you love the app and the support Shashi provided. We're always here to help. I wish you the best! :) - Sneha / Merchant Success Lead
July 16, 2024
The customer service I received from Anaam was amazing! Great app and great service.
July 16, 2024
I am pleased to rate this experience as five stars. The team at Stoq, comprising Shashi, Prarthana, Sneha, and Anaam, provided excellent assistance. They devised a bespoke solution that perfectly met our needs. I would like to commend you on your excellent customer service. Keep up the good work.
July 16, 2024
Working great for "Back In Stock" function! Their staff (especially Anaam) is super helpful. Excited to continue our growth with it.
Thank you for taking the time to write a review! I’m glad I could help you set up the "Notify Me" button correctly on specific products. We're excited to see your lovely jewelry business grow and recover lots of sales :) -Anaam / Merchant Success Lead
July 15, 2024
Great, speedy customer service. App is simple enough to use, and a lot better value than the previous app we were using!
We really appreciate you taking the time to share your experience with us. I'm delighted I could assist you in setting up the "Notify Me" button on your store. We're here to support you every step of the way! -Prarthana/ Senior Technical Support Specialist
July 15, 2024
Live chat support is very efficient and usefull. Thank you for your help setting up the application.
Thank you for the kind words in your review. We’re glad we could help you get started with the app and set you up for success by adding the Preorder button to your featured products :) -Anaam / Merchant Success Lead
July 14, 2024
Super useful functionality and features! The customer support is incredibly helpful and responsive as well. Highly recommend this app for anyone looking for a simple & functional back-in-stock app.
July 13, 2024
great app and very friendly customer service. :)
Thank you for taking the time to leave a review. I loved setting up the 'Notify me' button on your colorful theme :) Please feel free to reach out for anything, We're here to help! -Anaam / Merchant Success Lead
July 12, 2024
Very cool app that allows us to easily accept special orders (for items that we can get but don't have on backorder) and preorders (for items we have on backorder with a known ship date). Easy to setup and get started with. A few very specific questions we had were addressed very quickly by their support team (Prarthana and Anaam were of great assistance). I will consider this developer for other apps going forward.
July 12, 2024
Awesome customer service! I requested to have the notify me button moved on our product page and they did it within minutes. It looks great and is very easy to use.
Thank you for writing the review! I am so glad I was able to help! You have lovely collection of chandeliers. I hope you recover tons of sales. Wish you the best! - Sneha / Merchant Success Lead