Preorder, Back In Stock ‑ STOQ
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I just signed up minutes ago. I needed to change something and they did it immediately. I'm up and running in no time flat!
Thank you so much for your review! :) I'm very happy to learn that you're satisfied with the app and the service. It was a pleasure for me to help out and answer your questions. We're always open to your questions, concerns, and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
I had some issues and had to re-install the app. Customer service is very good and efficient.
Thank you so much for your appreciative words! :) I'm delighted to learn that you find the service satisfactory. I was glad to help out with setting up the app and answer your questions. We're always open to your questions, concerns, and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
I was loooking for a pre-order app for my store and downloaded the Stoq app to see how it was. It was super easy to set up, but i did have a problem getting the Pre-Order button to show. There is a button for support and within 1 minute Shashi was in contact. He went onto my store and fixed the problem (and redesigned the look) within 5 minutes. It is amazing to have such quick support and i am only on the free plan at the moment, but look forward to upgrading when the store becomes busier. Thanks
The app works as described and Jignesh in support was very helpful and responsive.
Thank you for the great review! We're so happy to hear the app is working well for you. If you need help with anything else, please feel free to reach out. We'd be happy to assist! Wishing you all the best! -- Khutheja / Technical Support Specialist
App and supoort are awesome. Jignish, thank you for solving my issue in less than 10min.
Thank you for the awesome review! I'm glad Jignesh could help you place the "Notify Me" button below the Sold Out button and customize the form just the way you needed. We're always here to help! Nagaraj | Technical Support Specialist
great experience with my issue
The customer support was amazing! Every thing I needed was solved quick. The app seems to be everything we need and it works seamlessly with the theme. Momna, Khutheja and Anaam, from customer support team, were great helping us out. Thank you!
Thank you for your great review! I'm glad I could help you in setting up the app in your store :) Please let me know if you want any other help, we are always here to assist you! -Momna/ Technical Support Specialist
The app delivers exactly as promised, and the support team is highly responsive. The support representatives, accessible directly through the chat in the app's admin page, were both helpful and well-informed about the app's functionality. They addressed minor bug reports and inquiries promptly and effectively.
We really appreciate your kind words! It's great to hear that the app has been reliable for you and I am glad I was able to solve the issue with Notify Me button. Let me know if you want any help we’re always here to help! -Momna/Technical Support Specialist
Vishu was very helpful, resolved my issue and answered a few of my questions with professionalism.
Thank you for your kind review! :) I was glad to help out in setting up the app and answer your questions. I'm pleased to learn that you find the service satisfactory. We're always open to your questions, concerns, and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Best app for preorders.
Thank you so much for your kind words! :) I'm glad to learn that you find our service satisfactory. I was glad to help out and answer your questions. We're always open to your questions, concerns, and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
很好的服務
非常感謝您的精彩評論！ :) 我很高興得知您對該應用程式和服務感到滿意 我們隨時歡迎您的問題、疑慮和回饋。期待您與 Stoq 攜手前行！ -Vishu / 高級技術支援專家
Upgraded to use embedded forms and got help installing it on the product page within 5 minutes. Very helpful!
Thank you for your wonderful review! I'm glad I could help setup the embedded form on your product page. Wishing you the best :) If you ever need any assistance or have any queries, please feel free to reach out anytime! - Sneha / Technical Support Manager
Great app! Support is always quick and efficient. Cannot fault the team
Thank you for the great review! I'm glad I could help you enable the preorder feature and get everything running smoothly. If you need any further assistance down the road, we are always here to help! Nagaraj | Technical Support Specialist
Thank you for your 5 star review. We’re here to make things as smooth as possible, so feel free to reach out anytime as you continue using the app. -Momna/Technical Support Specialist
very good, recommend!
Thank you for your review! I am glad I was able to help you in setting up Notify Me button, We’re always here if you need us! -Momna/ Technical Support Specialist
Works very well. Some settings are not so intuitive, but staff are seem to be always on hand o help, and are exceptionally helpful. Highly recommended.
Great support! So far, the app seems great - just what we need.
Thank you! It’s great to hear the app is working well for you and that the support has been helpful. It was pleasure assisting you with app settings, We’re always here if you need us! -Momna/Technical Support Specialist
Seriously, this is the best new app install experience I've had. Keep up the great work.
This review is regarding the Customer Support associate Khuteja who supported me with 3 different aspects for the Preorders function (products wouldn't add, the translations section wouldn't reflect the preorder group, preorders disclaimer wouldn't pull delivery estimate date as per settings). She managed the communication in timely manner, provided solutions and educated me on the app. Highly appreciated!
Thank you so much for your kind words and detailed feedback! I'm really glad I could help you with adding products to the offer, setting up translations, and resolving the preorder disclaimer issue. It was a pleasure assisting you and making sure everything worked as expected. If you ever need anything else, we are just a message away! :) Wishing you all the best! -- Khutheja / Technical Support Specialist
Easy to setup and very helpful customer support!
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