Preorder, Back In Stock ‑ STOQ
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Everything is great! Customer service took care of a small issue I had. Would recommend
Great App easy to set up and when you don't get there, the Chat is there to help you. Thanks to Sashi who was able to solve all the little worries in a few minutes. Congratulations to the team Luke
Nice job from Vishu!
Thank you for your appreciative words! :) It was a pleasure on my behalf to help out and get set up. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
The team is SO quick to respond and helps sort out multiple issues. We tried multiple apps and STOQ was a no brainer!
Thank you for your wonderful review! I'm glad I could assist with the preorder setup, integrating it with the sticky add-to-cart button, and setting up the preorder badge. If you ever need any more help, we are always here to assist you! 😊 - Nagaraj / Technical Support Specialist
We found the STOQ support to be totally amazing and quick to respond. Anaam was incredibly efficient and resolved all our issues very quickly while being helpful and friendly with every aspect of the support she offered. She was incredibly patient with us and allowed us to query everything and she explained and illustrated everything for us in ways that were easy for us to understand and produce results. We recommend this App and its very professional service to all Shopify site users. We will not look at any other Pre-order options as this is the very best we could find.
As a new user, I haven't had enough time to fully evaluate the app's functionality, but I’m already impressed by the support team. I encountered an issue with image sizing in emails, reported it on a Sunday night, and was pleasantly surprised to have it resolved the same night—great responsiveness! One improvement I'd love to see in the future is the ability to notify users about all the products they follow that have been restocked in a single email, rather than separate notifications for each item. This would enhance the user experience and streamline communication. Looking forward to seeing how the app evolves!
Thank you for your review! We're so glad to hear you're already impressed with our support team and we're glad we could resolve the image sizing issue for you quickly! We truly appreciate your suggestion about consolidating notifications into a single email for restocked products. We’ll be sure to pass it along to our development team as we continue to improve the app. Wishing you the best. We're always here if you need anything else at all. :) - Sneha / Merchant Success Team
very helpful CS, instant reply and easy to use.
The Stoq team is the best! They personally reached out to me to see if I needed assistance when I was getting started. Within less than one business day, we were on a phone call. They helped me troubleshoot and get my first preorder! Thank you Stoq team!
He was very helpful and answered all my questions
Thank you for your review! I'm glad I could assist with your preorder setup, answer your questions, and fix the Notify Me button issue. If you ever need further help, we are always here to help you! 😊 Nagaraj / Technical Support Specialist
This is a great app. I had a setting wrong in one of my preorders and the app missed logging the order. Their customer support walked me through what setting was wrong and helped get it correct going forward. Great team and great customer support.
Thank you for your review! I'm glad I could help you identify the issue with your preorder settings and get everything set up correctly, including enabling preorders on your homepage. We are always here to help you! 😊 - Nagaraj / Technical Support Specialist
the experience was great and my support on the chat was amazing
Thank you for your review! I'm glad you had a great experience and found the chat support helpful. I appreciate the opportunity to assist you with adding a collection to preorders and getting everything set up. We are always here to help you! 😊 - Nagaraj / Technical Support Specialist
Great support team ensuring we were up and running correctly for an important drop!
Thank you so much for your appreciative words! :) It was a pleasure for me to help you get set up according to your needs. We love tailoring our solution for our merchants whenever we can. I'm glad to learn that you like our app. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
It was easy to set up. Support for customization has been fantastic, super friendly and fast. Thanks Vishal!
Thank you so much for your kind words! We're so glad to hear that the setup was easy and that our team was able to assist with customization quickly and friendly. If you ever need more help, please don't hesitate to reach out! :) Wishing you all the best! -- Khutheja / Technical Support Specialist
Great app, great team, were more than happy to help me sort through an issue I was having ! Highly recommend for those in need of a preorder app
Really great support, Vishu sorted my issue within minutes. App is really intuitive to use and works perfectly on my site.
Thank you so much for your kind words! :) I'm very happy to learn that you find the app intuitive. I was glad to help out in setting up preorders. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Super schnelle Hilfe! Gerade am Anfang. Innerhalb weniger Minuten wurde Hilfe angeboten und das Problem behoben.
Easy to use and great customer service :)
Vraiment bon accompagnement pour régler les problème!!
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