Preorder, Back In Stock ‑ Stoq
Preorders & Back in stock alerts for Shopify stores -...
Rating
5.0
feedback
1,124
chart
#1,070
All reviews
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July 24, 2024
Just started using this app a few days ago for Preorders and so far, so good! Had an incredibly helpful call with Anaam from the Stoq team and she was able to answer all of my questions and get me up and running very quickly. Would recommend!
Hey Summer! Thank you so much for taking the time to write a review and for the name mention as well :) It was great connecting with you and helping you set up over the call. Also, I absolutely love what you do :) Best of luck with Preorders and we're here to help you when you're ready to set up the back in stock feature. -Anaam / Merchant Success Lead
July 24, 2024
Shashi was fantastic - answered all my questions and was very helpful.
Thank you so much for the review! We're glad we could help you with set up your custom email address to send out back in stock alerts. Shashi says you've been very kind and patient. We wish you the best for your sales and we're here to help anytime! :) - Sneha / Merchant Success Lead
July 24, 2024
The Stoq support team was very helpful while I was setting up the app, Sneha was great at helping me complete my setup.
Thank you so much for your review and the name mention! I am so glad I was able to help. I really loved your collection of golf shoes. I hope you receive tons of preorders. We're always here to help. :) - Sneha / Merchant Success Lead
July 23, 2024
very helpful team!!! great customer experience.
Thank you so much for your wonderful review and kind words! Glad that I was able to assist you in setting up the "Notify Me" button. If you need any further assistance or have any other questions, please don't hesitate to reach out. I'm always here and happy to help. -Prarthana/ Senior Technical Support Specialist
July 22, 2024
Really easy to set, up, less expensive each month than other apps offering the same service, Clean and easy to use functions, helpful team if you need a bit of help, would recommend!
Thank you for sharing your feedback! . I'm glad our team could assist you with setting up the "Notify Me" button. We're always here to help. Wishing you the best! :) -Prarthana/ Senior Technical Support Specialist
July 22, 2024
Very easy to use and the team was very helpful!
Thank you so much for your review. I appreciate your kind words and I'm glad I could help. We're committed to supporting you at every stage of your journey! -Prarthana/ Senior Technical Support Specialist
July 22, 2024
Easy to use, their free plan is super great for small shops. We've been liking it so far!
July 21, 2024
I've tried other Shopify preorder apps, all of which were rather difficult to navigate, set-up and rendered no live assistance through chat or otherwise. Upon downloading Stoq, I ran into a snag and decided to give chat a try. Like most apps, I didn't expect a response especially on a Sunday morning before 9 a.m. However and to my unexpected but most delightful surprise, I received an immediate response!!! WOW! That alone spoke EXCELLENCE in Customer Service. The snag I ran into was my user error and I found Stoq not only to be the most user friendly and easier to navigate than all others but additional features to assist our store such as follow-up emails to our customers and more. It is very rare to say the least that I would take the time as I have none, much less write this much, if I had not been this impressed. Stoq excelled my expectations and was exactly what I was looking for. As mentioned, to have immediate customer service at my fingertips was priceless!
Hi there! Thank you so much for taking the time to write such a detailed review, we truly appreciate it. We aim to set our Merchants up for success and we're glad to hear that our round the clock support exceeded your expectations. Also, Sandesh the CEO himself was the one who helped you set up Preorders. Please feel free to reach out for anything, we're always here to help :) -Anaam / Merchant Success Lead
July 19, 2024
Customer service is fantastic - Prarthana you were great!
Thank you for taking the time to write a review. We're so glad that we were able to help you with setting up the Preorders. Please feel free to reach out for anything, we're always here to help :) -Prarthana/ Senior technical support specialist
July 19, 2024
Sono molto disponibili e rispondono subito alle tue richieste, servizio top
Grazie mille per la tua meravigliosa recensione! Sono felice che possiamo aiutarti a configurare l'app. Ti auguriamo il meglio e siamo sempre qui per aiutarti! :) - Sneha / Merchant Success
July 18, 2024
Great support on this app. We highly recommend it! The only thing it needs a bit more flexibility in regards to styling options and additional features, like taking partial payments or full payments on preorders. but i hear this maybe coming. overall a very good experience !
July 18, 2024
I am extremely pleased with this pre-order app! It is incredibly user-friendly and has streamlined our ordering process seamlessly. The customer support team is fantastic—always friendly and quick to resolve any issues we encounter. Their prompt and effective solutions have greatly enhanced our experience. Highly recommend this app for anyone looking to improve their pre-order management!
Thank you so much for your review! We are glad we could help setup the preorder button on your store. I wish you receive tons of preorders. We're here to help anytime! :) -Prarthana/ Senior technical support specialist
July 18, 2024
Brilliant product and service! (Sneha) was amazing at helping me overcome the issues I was facing. This is exactly the kind of service you need when you are new/unfamiliar to a new platform, would highly reccommend.
Thank you so much for the wonderful review and the name mention! I'm glad I could help set up the app from scratch. You've been really kind. I wish you recover tons of sales and we're always here to help. :) - Sneha / Merchant Success
July 18, 2024
This app has been extremely helpful and easy to use. I needed assistance from Sneha who was efficient and solved my problems in less than 5 minutes. Grateful for her help!
Thank you so much for the wonderful review! I'm glad I could help set up the "Notify me" button. You've a lovely collection of dresses. I wish you recover tons of sales and we're always here to help. :) - Sneha / Merchant Success
July 17, 2024
Great app with useful sales tools / functonality! We mainly use for back in stock notifications, and have just recently introduced preorders. UX can sometimes be a little clunky in the back end but it's very usable and the customer support are very responsive. All in all very happy with Stoq.
July 17, 2024
Anaam is maybe the best customer service out there! Perfect assistance and nice attitude! Glad I added that app!
Hi there! Thank you so much for taking the time to leave a review and for the name mention as well. I appreciate your kind words and you made my day :) It was my pleasure setting up the 'Notify me' button and customizing it to match the theme of your lovely store. -Anaam / Merchant Success Lead
July 17, 2024
Very good, highly recommend and great support too, thankyou Shashi.
Thank you for the review! Glad to know that you love the app and the support Shashi provided. We're always here to help. I wish you the best! :) - Sneha / Merchant Success Lead
July 17, 2024
Great support, nice design.
Using app
About 2 hours
Total reviews
3
Average rating
5.0