Preorder, Back In Stock ‑ STOQ
Grow sales with preorders, 'notify me' & back in stock...
Rating
5.0
feedback
3,141
chart
#1,225
All reviews
Review RSS Feed
Jan. 31, 2026
Worked until it didn't. Then was nothning but problems and no real solutions. Sorry to say that I had to change.
Hi there, I'm one of the app's founders. Truly sorry for the experience you had. Completely understand that you weren't happy and I'd love to add a bit of context on what happened. STOQ uses native Shopify technology end-to-end, and one of them is metafields - custom data stored directly in Shopify so that your storefront shows the preorder widget with no delay. When you change settings in STOQ's dashboard, we sync those changes with Shopify through metafields. In some cases, those updates don’t refresh as expected and older values can continue to show despite us explicitly asking Shopify to reset or update the data stored in metafields. This rarely happens, but it happened in your case a couple of times very likely due to incorrect caching logic for your store. Since we started talking about this issue with you, I've been working closely with my co-founder to improve how STOQ handles these edge cases. We’re already making changes to add extra safeguards - a custom built solution - to ensure that old, stuck values in metafields do not degrade the preorder widget's reliability for anyone. We genuinely care about our merchants and the trust they place in us. We're going to do everything we can to take this feedback seriously and make STOQ more reliable. Thanks for trying us out and for taking the time to share your experience. All the very best with your store and if you ever consider giving STOQ another chance in the future, I'd love to work with you personally to get you up and running. :) - Sandesh / CEO at STOQ
Jan. 30, 2026
Kasi was exceptional in helping me solve my product page issue and very responsive and quick.
Jan. 30, 2026
A great app with exceptional customer support. The support team is extremely responsive, friendly, and solution-oriented. The app itself works reliably and integrates smoothly. Clear recommendation!
Using app
About 2 years
Total reviews
3
Average rating
5.0
Jan. 29, 2026
App is super cool and recommended from a web developer. I had a minor issue with the alignment, messaged the support function, it was sorted in sub 5 minutes. App is cool and reliable! Sneha is awesome!
Jan. 28, 2026
This app has been a lifesaver! It's user friendly, and customer service is always helpful!
Jan. 28, 2026
STOQ has been an awesome addition to our Shopify stack. The app is clean, intuitive, and does exactly what we need without slowing down our site or overcomplicating workflows. Setup was smooth, and the features have already made a noticeable impact on our operations. Huge shoutout to Vishu on their team. Absolute rockstar. Super responsive, knowledgeable, and genuinely invested in making sure everything worked perfectly for us. Support like that makes all the difference. Highly recommend STOQ to any brand looking for a reliable, well built Shopify app with top tier customer service.
Thank you so much for your awesome review! :) I'm very happy to learn that you're satisfied with the app and the service and that you'd consider recommending us as well. Your review has truly made my whole year in January iteslf so I should be giving you 5-stars. You're Awesome! And it was a pleasure for me to help you set up the app. We're always open to your questions, concerns, and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Jan. 27, 2026
The app works very well. Easy to integrate and customer support reply right away. Great app.
Thanks a lot for your amazing Feedback! I am happy I could help you set up our App in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Jan. 25, 2026
Jan. 25, 2026
Great service from Kasi! Super easy to use, and very easy to get support for more complex tasks.
Jan. 24, 2026
Great app and even better (fast and efficient!) customer service. I was up an running with STOQ in a matter of minutes, and the Support team made a few custom tweaks immediately. Thank you!