All reviews

Rating Breakdown

  • 5
    96% (2,604 ratings)
  • 4
    2% (66 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (9 ratings)

Reviews with Text

  • 92% (2,480)
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5 / 5 Share

Aug. 28, 2025

Khutheja was amazingly fast and accurate with the information I needed. still exploring the app but no complaints as yet! customer service is top nothinch though :)

Using app

About 1 month

Total reviews

14

Average rating

4.9

5 / 5 Share

Aug. 28, 2025

Great app with very responsive and helpful chat support. The team is friendly, quick to respond, and really willing to help. Highly recommend!

Store

enTex

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Got the help I needed really easy and fast :)

Using app

1 day

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 29, 2025

Update: customer service was able to fix the issue with my products showing notify me when available when they were available. App is working fine now thank you! Was working well but now it Glitches and is showing products that are in stock with a notify when available button on top of the add to cart button. It is misleading customers to think products are out of stock when they are not. I have reached out to customer service about this I hope they can resolve this.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 27, 2025

Exceptional Customer Service! Hassan and the team got exactly what I was looking for done in minutes.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing your experience! I am really happy that I could help you fix the Notify me button position on your product page. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

5 / 5 Share

Aug. 27, 2025

Stoq support, specifically Hassan, has been excellent. He provides us with the best possible service, which is exactly what we want.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

We had notice that our previous back in stock app was being shut down. It's always a pain when you have to find a new app, set it up, figure it out and change over. Especially when you're really busy! But not this time!! I found Stoq and set it up in minutes. All quite self-explanatory and an easy to use UI - however I contacted Hassan in support for some setup help and he went above and beyond to not only move the button position but also match my theme styling and answer my questions. Now we have a much better back in stock notification system that is more flexible, works better and easier to manage, oh and I can get it integrated with Klaviyo which is even better. But on top of that we have unlocked Pre Orders which is really useful not just for pre-orders but for special order items that we have which have a slightly longer lead time. Both functions are flexible, easy to use and I think we'll easily generate more sales than the app costs making it a no brainer. Thanks Stoq and thanks Hassan!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

I received quick help and good support! Thanks!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

My first day using this app and it has been great. Many option available and very flexible. Have been using similar apps in the past few months and none had a better experience than this one.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Very clear

Store

Lelieau

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Shashi made the change I needed - thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

So far so good - seems to be working well. I had an issue, used the chat facility and spoke with Khutheja who was amazing. Sorted out the issue.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Great app so far. Does everything it should do. Shashi from support was very helpful.

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Although I have just installed the app, it seems very staright forward and the help I received to customize my button look, colours and spacing was immediate though the chat icon for the Stoq app that appears in Shopify when you are customizing the app. Shout out to Hassan who was extremely helpful and make my changes instantly. It's refreshing to have instant help!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

The Stoq app is extremely easy to navigate, but even in the midst of questions, their support team is stellar as well! Anaam was particularly helpful to my team setting up preorder logic with Stoq, and I feel 100% confident recommending this app and their team to assist with anything preorder-related.

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

They helped me solve my problem quickly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

I was a few minutes in to set up and received excellent customer service from the Khutheja. The help was very much appreciated.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Top !

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Awesome customer service!!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

We have just started using it, and the customer support has been exceptional. No report yet on functionality, but in testing it seems to do the job. Will update if need be, but for now, everything seems great.

Using app

4 days

Total reviews

2

Average rating

5.0