All reviews

Rating Breakdown

  • 5
    96% (2,604 ratings)
  • 4
    2% (66 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (9 ratings)

Reviews with Text

  • 92% (2,480)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 2, 2025

Great customer service when I had trouble integrating from another provider.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

The support team is excellent—fast, understanding, and always quick with resolutions. A special thanks to 'Momna' for her outstanding help and making the whole experience smooth.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

We’ve been using STOQ and have found it to be an excellent app—reliable, efficient, and highly effective for our needs. The support from the STOQ team has been equally first-class, always responsive and professional. A very successful solution that we’re glad to have in place.

Using app

10 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 2, 2025

Using app

About 1 month

Total reviews

5

Average rating

5.0

3 / 5 Share

Sept. 2, 2025

The app covers the basics, but it’s missing several essential features. For example, when a customer signs up with both email and phone number, it is counted as two separate alerts, which completely skews demand calculations and makes it impossible to accurately plan restocks. It’s a pity, because the tool has potential, but without these fundamental adjustments it’s very hard to use for reliable inventory management.

Using app

6 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 2, 2025

Excellent APP! Sneha helped us a lot in setting!! Very patient and prompt help!

Store

FMS UK

Using app

8 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Had a tight timeline to migrate our back-in-stock alerts App (due to our old one sunsetting/merging with new company). Contacted a couple different options but Stoq and their customer support were the best of the bunch (as well as no key features hidden behind higher subscription). Sneha was exceptionally helpful in getting our back-in-stock feature migrated & up and running on our website. Took over our support chat as her colleague was unavailable and was always quick to answer and assist with implementation (& testing/debugging as a random semi-unrelated bug arose at the same time)!! Solid work Sneha! I'm sure if I run into more issues the quality of service will continue :D

Store

Bambury

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Easy to use and setup. Their customer service is top tier as well. Anytime I've had questions, I can chat with a live representative within minutes and get answers quickly.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

always very fast and efficient - thanks

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your Feedback! Really happy that I could help you setting up the preorder offer on your out of stock products. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

5 / 5 Share

Sept. 1, 2025

I was creating my first pre-order and I got stuck. The Pre-Order button wasn't showing up. Hassan quickly came to my rescue and fixed the issue! Sweet, kind, courteous, prompt and professional. I think I found my pre-order that I will use going forward...

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience and for Amazing Feedback! Really happy that I could help you integrate Preorder button on product page and setup theme to work with the preorder. Now it is working perfectly. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

5 / 5 Share

Sept. 1, 2025

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

This app is amazing! And I installed and tested maybe five or six different back in stock apps. This one is by far the easiest to set up and use. And it also has a pre-order feature as well. The "Notify Me When Back in Stock" button was not in the place I wanted, so I chatted with the app team and within minutes they fixed two things I wanted. They placed the Notify Me button under the variants and not to the side. Easier to see. I am so impressed. Thank you Stoq for excellent service and an outstanding product.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your Amazing Feedback! I am really happy that I could help you setting the Notify me button on your product page and matched your store buttons and also setting up the preorders for you. Glad to see that we have completed your search for the Notify me and preorders features for your store. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

5 / 5 Share

Sept. 1, 2025

Perfect app for preorders, made-to-order and notify me functions. Support is quick, super friendly and really helpful at all times. Would highly recommend Stoq!

Store

Giabe

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

Hassan helped me very quickly and competently.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your Feedback! Really happy that I could help you setting up with the Notify me button position on the product page. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

5 / 5 Share

Aug. 31, 2025

Reached out to Hassan today, and I have to say, he was super helpful and managed to set everything up as we wanted, and now the app looks great and works as expected. Great job all round!

Using app

About 2 hours

Total reviews

19

Average rating

4.9

Developer Reply

Thank you so much for your Feedback! Really happy that I could help you setting up the preorder button on the product page and the badge on the collection page. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

5 / 5 Share

Aug. 31, 2025

I set this up for pre-orders and am working to automate some of my processes in sync with my email provider. I was stuck so I sent a message to chat. In less than 15 minutes, Hassan provided me with assistance and the exact answer I needed to set things up for my customers. Stoq will help me maintain momentum in my business. And so far, I am only using the free plan. I anticipate upgrading when I hit the 10 preorders/month threshold.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience ! I am Glad that I could help you setting up the preorder tags for your orders as you required. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

5 / 5 Share

Aug. 29, 2025

So far the team has been super helpful in getting us set up!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Awesome support level. I was astonished of the response and help I got from K. She makes sure everything fits your needs in no time, and make the changes smoothly. 10 out of 10. I do recommend it.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

The support was fast in helping me set things up. Better yet, the app does exactly what I need it to do. Thanks!

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Great help - it was a pleasure discussing with Nagaraj the issues we were having. He helped fixing the problems promptly and provided detailed explanations. Great customer service!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0