Preorder, Back In Stock ‑ STOQ
Grow sales with preorders, 'notify me' & back in stock...
Rating
5.0
feedback
3,148
chart
#1,189
All reviews
Review RSS Feed
Nov. 26, 2025
Very prompt response and resolution from Hassan when I had an issue. Works well and has helped us gain revenue we would have otherwise missed!
Thanks a lot for your Amazing Feedback! I am happy to help you set up our App in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Nov. 26, 2025
Downloaded this app as i needed to set up a pre order item and it has been such a quick process. I did have issues with the theme of my shopify and the button not saying pre order but Hassan quickly assisted and got it all sorted out for me within a couple mins. Love my experience so far!
Thank you very much for sharing your Amazing Feedback! I am happy I was able to help you set up our Preorder feature in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Nov. 26, 2025
Hi there! Sandesh here, one of the founders at STOQ. Sincerely sorry about the issues you ran into. I know how frustrating it must have been when things didn’t work the way you expected. I went through your conversation and saw that you were trying to use the “All Products” flow to sell any product as a preorder on STOQ, and it didn’t behave as it should. After reviewing your setup, I noticed that a key setting was misconfigured and that’s what caused the confusion. I’ve since improved the flow so this doesn’t happen again. There’s now an extra pop-up that explains the setting clearly, both for you and for every merchant going forward. Here's a quick 1 min video explaining the change I made: https://www.loom.com/share/9af204cc3b7147ffb5eca3554205c811 If you’d like, I’m more than happy to hop on a call and help you get everything set up properly. Here’s my direct link to schedule a time: https://calendly.com/heysandy801/meet We’re a small team working incredibly hard every day to give our merchants the best possible experience. It’s extremely important to me - personally and professionally that we provide something reliable and genuinely helpful. So it really pains me to hear that things didn’t work out as you hoped. Thanks for using STOQ, and if there's anything we can do to help you out with preorders again, please let me know. :) - Sandesh / CEO
Nov. 26, 2025
LOVE this app! Does everything we need and more for restock alerts! To top if off they have an amazing support team that always helps us right away! They've helped us tremendously in making the app fit our theme and branding :) 10/10 recommend
Nov. 26, 2025
Nov. 26, 2025
A useful app at a fair price. It didnt work right away with our theme but I went straight onto the live chat and the support agent (Paul) was very good and had it working within a few minutes. Set-up after that was very straightforward also.
Nov. 26, 2025
I had an issue with not being able to see the pre-order button, and Nagaraj was incredibly helpful in resolving it. He responded quickly, guided me clearly through each step, and made sure everything was working perfectly before closing the chat. I truly appreciate his patience and professionalism. Thank you, Nagaraj, for making the process smooth and stress-free! Def recommend this app!
Thank you so much for the wonderful review! I'm really glad I could help you get the preorder button showing correctly and make the process smooth and stress-free. I truly appreciate your kind words and recommendation. We’re always here to help! Nagaraj | Technical Support Specialist
Nov. 25, 2025
The app is intuitive, easy to use, cost-effective, and provides a huge value to our store. Hassan solved an issue on my end in a matter of minutes and provided annotated screenshots of how to proceed. He saved the day and provided friendly, efficient, professional service. Great in every way.
Thank you so much for sharing your AMAZING FEEDBACK! I am happy I was able to help you set up our App in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Nov. 25, 2025
I was assisted by Khutheja who helped with all my issues and resolved it in a timely manner
Thank you so much for leaving a review! I’m really glad to have helped get everything sorted quickly for you. I truly appreciate you taking the time to leave a review. If anything else comes up or you need a hand with something in the future, I’m always here to help. Wishing you all the best! :) -- Khutheja / Technical Support Specialist
Nov. 25, 2025
Hassan was super helpful and easy to work with! Great customer service
Thank you so much for sharing your experience! I am happy I was able to help you set up our App in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Nov. 30, 2025
We don't generally Pre Sell many products. But we found ourselves in a pinch and needed to set up a Pre-Order option quickly. STOQ was able to get us up and running quickly. Support was very helpful and quick to respond. Thank You Stoq.
Nov. 25, 2025
Anaam from Stoq spent the time to set up our preorder. She went above and beyond for us by making sure our specific theme and code was compatible. She made our site even better (outside of just preorder). Great functionality and great team.
Nov. 25, 2025
Had an issue setting up but was quickly resolved with support from Khutheja, initial impressions of app are good. Thank you for your help
Thank you so much for taking the time to share your experience! I’m really glad I could help get things sorted. I truly appreciate the kind words. If you ever need anything as you keep exploring the app, feel free to reach out anytime. I’m always happy to help. Wishing you all the best! :) -- Khutheja / Technical Support Specialist
Nov. 25, 2025
Great app and good assistance from them, when you have queries . Thanks Sneha !
Thank you for your review and the name mention. I'm glad I could help setup the preorder button on your product page. Wishing you the very best for your store :) We're always here if you need any help. - Sneha / Technical Support Manager
Nov. 25, 2025
Kasi from customer service resolved my problem in a heartbeat. Very friendly, very responsive customer service.