All reviews

Rating Breakdown

  • 5
    96% (2,607 ratings)
  • 4
    2% (66 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (9 ratings)

Reviews with Text

  • 92% (2,482)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 25, 2025

Great service - once again. Thanks Shashi - the custom button looks fantastic and really makes the product pop. Looking forward to starting the pre-order product this week. Thanks for all the support.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2025

Fantastic customer support from Shashi. The app was incredibly easy to install and everything was up and running smoothly in no time. I had a quick question about changing the default SMS text message country to the UK, and Shashi resolved it instantly. Highly recommend this app!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2025

Rep fixed my issue so quickly and efficiently I truly appreciate it

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your Appreciation and Feedback! I am glad I could help you with fixing all of your issues really quickly. :) Please let me know, if you need any further help setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist

5 / 5 Share

May 24, 2025

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2025

I just signed up minutes ago. I needed to change something and they did it immediately. I'm up and running in no time flat!

Using app

31 minutes

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for your review! :) I'm very happy to learn that you're satisfied with the app and the service. It was a pleasure for me to help out and answer your questions. We're always open to your questions, concerns, and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

May 24, 2025

I had some issues and had to re-install the app. Customer service is very good and efficient.

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your appreciative words! :) I'm delighted to learn that you find the service satisfactory. I was glad to help out with setting up the app and answer your questions. We're always open to your questions, concerns, and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

May 24, 2025

I was loooking for a pre-order app for my store and downloaded the Stoq app to see how it was. It was super easy to set up, but i did have a problem getting the Pre-Order button to show. There is a button for support and within 1 minute Shashi was in contact. He went onto my store and fixed the problem (and redesigned the look) within 5 minutes. It is amazing to have such quick support and i am only on the free plan at the moment, but look forward to upgrading when the store becomes busier. Thanks

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

The app works as described and Jignesh in support was very helpful and responsive.

Using app

8 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the great review! We're so happy to hear the app is working well for you. If you need help with anything else, please feel free to reach out. We'd be happy to assist! Wishing you all the best! -- Khutheja / Technical Support Specialist

5 / 5 Share

May 23, 2025

The app works flawlessly, but what really impressed me was the customer service, fast, responsive, and they resolved my issue in no time. Highly recommend!

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! It's great to hear that the app works flawlessly! I'm glad I could help setup the discounted price on the product page for preorders. Wishing you the best :) Feel free to reach out anytime if you ever need any help. We're available round the clock! - Sneha / Senior Technical Support Specialist

5 / 5 Share

May 23, 2025

App and supoort are awesome. Jignish, thank you for solving my issue in less than 10min.

Store

Deerah

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the awesome review! I'm glad Jignesh could help you place the "Notify Me" button below the Sold Out button and customize the form just the way you needed. We're always here to help! Nagaraj | Technical Support Specialist

5 / 5 Share

May 23, 2025

Customer support is super helpful! Khutheja was an angel and was quick to answer all of my queries! An absolute delight. :) Very happy with this app.

Using app

35 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the lovely review! I’m so happy to hear that you had a great experience. It was truly a pleasure helping you get the preorder setup in place. If you ever have more questions or need a hand again, feel free to reach out anytime! :) Wishing you all the best! -- Khutheja / Technical Support Specialist

5 / 5 Share

May 23, 2025

great experience with my issue

Store

FT.GIOO

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

The customer support was amazing! Every thing I needed was solved quick. The app seems to be everything we need and it works seamlessly with the theme. Momna, Khutheja and Anaam, from customer support team, were great helping us out. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! I'm glad I could help you in setting up the app in your store :) Please let me know if you want any other help, we are always here to assist you! -Momna/ Technical Support Specialist

5 / 5 Share

May 23, 2025

Good job!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We’re here to make things as smooth as possible, so feel free to reach out anytime as you continue using the app. -Momna/Technical Support Specialist.

5 / 5 Share

May 23, 2025

The app delivers exactly as promised, and the support team is highly responsive. The support representatives, accessible directly through the chat in the app's admin page, were both helpful and well-informed about the app's functionality. They addressed minor bug reports and inquiries promptly and effectively.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate your kind words! It's great to hear that the app has been reliable for you and I am glad I was able to solve the issue with Notify Me button. Let me know if you want any help we’re always here to help! -Momna/Technical Support Specialist

5 / 5 Share

May 22, 2025

Vishu was very helpful, resolved my issue and answered a few of my questions with professionalism.

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! :) I was glad to help out in setting up the app and answer your questions. I'm pleased to learn that you find the service satisfactory. We're always open to your questions, concerns, and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

May 22, 2025

Amazing app. With the best customer support i have seen in a while using these apps.

Store

Stille

Using app

About 1 hour

Total reviews

8

Average rating

3.5

Developer Reply

Thank you so much for your kind words! :) I'm glad to learn that you find our service satisfactory. I was glad to help out and answer your questions. We're always open to your questions, concerns, and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

May 22, 2025

很好的服務

Store

ICIC

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

非常感謝您的精彩評論! :) 我很高興得知您對該應用程式和服務感到滿意 我們隨時歡迎您的問題、疑慮和回饋。期待您與 Stoq 攜手前行! -Vishu / 高級技術支援專家

5 / 5 Share

May 22, 2025

Upgraded to use embedded forms and got help installing it on the product page within 5 minutes. Very helpful!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review! I'm glad I could help setup the embedded form on your product page. Wishing you the best :) If you ever need any assistance or have any queries, please feel free to reach out anytime! - Sneha / Technical Support Manager

5 / 5 Share

May 22, 2025

Using app

About 2 hours

Total reviews

4

Average rating

5.0