Preorder, Back In Stock ‑ STOQ
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Wonderful service, thanks, Kasi
Easy to use and cutomize. Support is exceptional.
Thank you so much for sharing your experience! :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Great support! Hassan was very helpful and solved my issue quickly. チャットは英語ですが、レスポンスがすごく早くて助かります。
Thank you so much for sharing your experience! I am happy I could help you set up our App in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Hassan was great to deal with he updated something for our store quickly and accurately. Would recommend!
Great app , very simple to implement and also support 10 out of 10 ! Very fast , and they get the work done ! I thank to Hasan for his help!
Tolle App und ein MEGA Service!!!! Schnelle und kompetente Hilfe, so etwas wünscht man sich als Kunde !!!!
Prompt help from support with set up and easy to customise appearance. Excited to see how it goes!
So far everything is running smoothly! The team is a big help and is quick to respond to questions. Looking forward to testing out all the benefits of this app.
Thanks a lot for your amazing Feedback! I am happy I could help you set up our App in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Worked until it didn't. Then was nothning but problems and no real solutions. Sorry to say that I had to change.
Hi there, I'm one of the app's founders. Truly sorry for the experience you had. Completely understand that you weren't happy and I'd love to add a bit of context on what happened. STOQ uses native Shopify technology end-to-end, and one of them is metafields - custom data stored directly in Shopify so that your storefront shows the preorder widget with no delay. When you change settings in STOQ's dashboard, we sync those changes with Shopify through metafields. In some cases, those updates don’t refresh as expected and older values can continue to show despite us explicitly asking Shopify to reset or update the data stored in metafields. This rarely happens, but it happened in your case a couple of times very likely due to incorrect caching logic for your store. Since we started talking about this issue with you, I've been working closely with my co-founder to improve how STOQ handles these edge cases. We’re already making changes to add extra safeguards - a custom built solution - to ensure that old, stuck values in metafields do not degrade the preorder widget's reliability for anyone. We genuinely care about our merchants and the trust they place in us. We're going to do everything we can to take this feedback seriously and make STOQ more reliable. Thanks for trying us out and for taking the time to share your experience. All the very best with your store and if you ever consider giving STOQ another chance in the future, I'd love to work with you personally to get you up and running. :) - Sandesh / CEO at STOQ
Kasi was exceptional in helping me solve my product page issue and very responsive and quick.
Very good app. Sneha was extremely helpful and professional
Thank you for your review. I'm glad I could help setup the preorder offer name on your store that is visible to your customers in their cart as well as checkout. Wishing you the very best with preorders. We're always here if you need anything else at all! Best, Sneha / Technical Support Manager
A great app with exceptional customer support. The support team is extremely responsive, friendly, and solution-oriented. The app itself works reliably and integrates smoothly. Clear recommendation!
Thank you for the wonderful review! We're so glad to hear that you've had a positive experience with our support team. We really appreciate your recommendation and are always here if you need any assistance in the future. Wishing you all the best! :) -- Khutheja / Merchant Success Manager
great app! love it!
Thank you so much for taking the time to leave us a review! It truly means a lot to our team. We're delighted to hear that STOQ has been a positive experience for you. Feedback like yours motivates us to keep improving and providing the best possible experience for our merchants. We sincerely appreciate your support and the trust you've placed in us. If you ever need any assistance, please don't hesitate to reach out — we're always happy to help. Regards, — Paul, Technical Support Team
Quick and accurate support. Thanks, Sneha!
Thank you for your review! I'm glad I could help change the preorder offer name which is seen on your preorder offer dashboard. Wishing you the best. We're always here if you need anything else at all! :) Best, Sneha / Technical Support Manager
I got help immediately without even asking for it. Great app!
Thank you so much for taking the time to leave us a review! It truly means a lot to our team. We're delighted to hear that STOQ has been a positive experience for you. Feedback like yours motivates us to keep improving and providing the best possible experience for our merchants. We sincerely appreciate your support and the trust you've placed in us. If you ever need any assistance, please don't hesitate to reach out — we're always happy to help. Regards, — Paul, Technical Support Team
App is super cool and recommended from a web developer. I had a minor issue with the alignment, messaged the support function, it was sorted in sub 5 minutes. App is cool and reliable! Sneha is awesome!
Thank you for your wonderful review. I'm glad i could help setup the preorder button on both mobile and desktop layouts. Wishing you the very best We're always here if you need anything else at all. :) Best, Sneha / Technical Support Manager
thanks Paul! He helped me a lot
This app has been a lifesaver! It's user friendly, and customer service is always helpful!
Thank you so much for taking the time to leave us a review! It truly means a lot to our team. We're delighted to hear that STOQ has been a positive experience for you. Feedback like yours motivates us to keep improving and providing the best possible experience for our merchants. We sincerely appreciate your support and the trust you've placed in us. If you ever need any assistance, please don't hesitate to reach out — we're always happy to help. Regards, — Paul, Technical Support Team
STOQ has been an awesome addition to our Shopify stack. The app is clean, intuitive, and does exactly what we need without slowing down our site or overcomplicating workflows. Setup was smooth, and the features have already made a noticeable impact on our operations. Huge shoutout to Vishu on their team. Absolute rockstar. Super responsive, knowledgeable, and genuinely invested in making sure everything worked perfectly for us. Support like that makes all the difference. Highly recommend STOQ to any brand looking for a reliable, well built Shopify app with top tier customer service.
Thank you so much for your awesome review! :) I'm very happy to learn that you're satisfied with the app and the service and that you'd consider recommending us as well. Your review has truly made my whole year in January iteslf so I should be giving you 5-stars. You're Awesome! And it was a pleasure for me to help you set up the app. We're always open to your questions, concerns, and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Paul was great
Thank you so much for taking the time to leave us a review! It truly means a lot to our team. We're delighted to hear that STOQ has been a positive experience for you. Feedback like yours motivates us to keep improving and providing the best possible experience for our merchants. We sincerely appreciate your support and the trust you've placed in us. If you ever need any assistance, please don't hesitate to reach out — we're always happy to help. Regards, — Paul, Technical Support Team
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