Preorder, Back In Stock ‑ STOQ
Grow sales with preorders, 'notify me' & back in stock...
Rating
5.0
feedback
2,902
chart
#1,102
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March 1, 2026
Very good preorder app - allowed us to keep receiving orders during our stock outage and stopped customers complaining.
March 1, 2026
Just pushed our first preorder live and it was seamless from set up to publishing. Plus I had a last minute question before going live on a Sunday night and they responded to my chat within minutes.
March 1, 2026
Fantastic product, works really well and when we wanted to be sure everything was set up properly with our Klaviyo integration, the support team was fantastic. Responsive and knowledgeable, can't ask for more!
Feb. 28, 2026
Feb. 28, 2026
Does not consider inventory levels only from fulfilling locations, and support is spotty at best.
Hey there! Sandesh here, one of STOQ's founders. Sorry to hear that things didn't work out well with us. I tried reaching out to you a few different times on chat to resolve this, but I didn't hear back. I'd greatly appreciate you replying to us so we can get you set up for your next preorder campaign. A couple of things here that I want to clarify - 1. "Does not consider inventory levels only from fulfilling locations" - this is incorrect, as STOQ has the exact settings needed to pull data from fulfillable locations. Unfortunately, it's not possible for us to get this data automatically from your store and it requires you to tell us which locations are configured for fulfillment. We can do a better job of surfacing those settings in-app as a part of setting up preorders and we'll make sure to do that. STOQ is designed, from the ground-up, to sell preorders worldwide with deep support for locations & markets. It's been a key area we've put a lot of attention in, and what sets us apart from everybody else. :) 2. "Support is spotty at best" - we offer support round the clock (24*7) and since the conversation was in a priority inbox just for us founders to check, I was not able to get back to you as soon as you reached out on chat on Friday night EST. The team is instructed to leave any high priority conversations to us as we try to offer the best possible support - unfortunately we are not able to do that round the clock. You reached out on a Friday evening when I was with family and I was only able to check next on Sunday morning soon as I was back at keyboard. I don't want to blame anyone; this is on us to have better escalation flows so you always get the right attention. We've already improved this significantly. I'd love to make this right since it seems like you are still using STOQ. I'd greatly appreciate the opportunity, and I look forward to hearing from you. In any case, thanks for using STOQ and appreciate the feedback. - Sandesh / CEO
Feb. 26, 2026
I was having trouble with preorder buttons showing up on my store and I was able to chat in and get help right away. It was nice to chat in to someone who knew immediately what was wrong and even better yet knew how to fix it quickly.
Feb. 26, 2026
Foarte receptivi, m-au ajutat cu integrarea aplicatiei intr-un termen record.
Feb. 25, 2026
This app is solid, streamlined, and intuitive. It functions perfectly and does exactly what it promises. The customer support is also amazing—they responded quickly and even helped me make a small formatting edit to match my store perfectly. I’m already planning to install it on a second site. This is a 5-star app for sure!
Feb. 24, 2026
Amazing app and exceptional support! We are really happy with the results and it helped us so much with pre-orders. We can only recommend! Thank you so much for the great service.
Feb. 23, 2026
The app experience is super easy to use, the customer service support is fantastic and incredibly fast at replying. I've used other apps preivously, this one is seamless.
Feb. 23, 2026
The support was amazing! I got an instant reply and they walked me through how to fix my problems with such ease! Highly recommend!!
Feb. 23, 2026
Amazing customer support. Basically instant. Super polite, helpful and precise. I'm loving the app too. It's working exactly as I need it to.
Feb. 26, 2026
Anaam was a great help, great customer service and set up, app works well.