All reviews

Rating Breakdown

  • 5
    96% (2,617 ratings)
  • 4
    2% (66 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (9 ratings)

Reviews with Text

  • 92% (2,490)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 15, 2025

goat

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! :) I'm glad to learn that you're happy with the service. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

Jan. 15, 2025

It is super easy to configure and the support staff is excellent.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Vishal was very helpful and professional. One of the best customer service experiences.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Really good app for back in stock notifications and preorder. We had some issues during the set up and Vishu & Anaam from customer service were really attentive and helpful.

Store

Viscata

Using app

8 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your kind words! :) I'm very happy to learn that you like our app for your back in stock alerts and preorder needs. It was a pleasure to set things up according to your needs. We love tailoring our solution for our merchants whenever we can. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

Jan. 15, 2025

Brilliant customer service!

Using app

3 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your review! I'm glad we could help setup preorders and also answer all of your queries about the app. Wishing you the best. :) If you ever need anything, we're here to help. - Sneha / Merchant Success Team

5 / 5 Share

Jan. 15, 2025

Nice app, easy to install and good features. Sneha from the support did a great & fast job

Store

GoGrow

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 I'm glad you found the app easy to install and the features helpful. It was a pleasure assisting you in setting up the notify me button on your product page and customizing it to match your theme! If you ever need anything else, feel free to reach out—we're always here to help! - Sneha / Merchant Success Team

5 / 5 Share

Jan. 15, 2025

It was so quick and comfortable to set everything! And especially, the supporter was helping me a lot adjusting and customizing the function. She was so quick to answer and edit everything I requested:) I super recommend this app!

Store

LENSSIS

Using app

35 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your wonderful review! I'm glad I could help setup the notify me button on your product page and also hide the sold out button. It was great assisting you and answering all of your queries. If you ever need any help, please do feel free to reach out. We're here to help! - Sneha / Merchant Success Team

5 / 5 Share

Jan. 14, 2025

I love this app! It's so easy and straightforward to use. I've already collected 4 pre-orders, and I'm thrilled I found this app. Customer service is top-notch and responds immediately. Overall, 5 stars

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Anaam was very helpful

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write a review and for the name mention as well :) It was great connecting with you and my pleasure to help get set up with Stoq on a call. Please feel free to reach out for anything, we're here to help! -Anaam / Merchant Success Lead

5 / 5 Share

Jan. 14, 2025

Um es im Shop zu integrieren kann man einfach unkompliziert dem Support Team schreiben sie sind 24/7 erreichbar. Hat geklappt und sieht super aus. Vielen Dank für den exzellenten und freundlichen Service! =)

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

It works as it should, is very customizable and the chat support is super available and helpful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Stoq has been great to work with! While I haven’t had the chance to fully dive into using it yet, their support during setup has been incredible. The chat function is a game-changer—it pops up exactly when you hit a snag, making the process smooth and stress-free. They’ve truly nailed customer support!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the awesome review! :) It was a pleasure for me to help out and provide support. Happy to know that you find the ride so far smooth and stress-free. We're striving for it. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

Jan. 14, 2025

Very impressed, the system is easy to use and the customer service is extremely quick! Shashi styled our out of stock notification within minutes.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! 😊 We're delighted to hear that you're impressed with the app and found it easy to use. It's great to know Shashi could style your out-of-stock notification so quickly! If you ever need further assistance, we're always here to help. - Sneha / Merchant Success Team

5 / 5 Share

Jan. 13, 2025

Great App for managing back orders and preorders. Very responsive support too.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you find the app great for managing back orders and preorders. We're glad we could setup the app for you. If you ever have more questions or need assistance, we're always here to help! - Sneha / Merchant Success Team

5 / 5 Share

Jan. 13, 2025

I had an issue with a button and Vishal solved it for me in less than a minute!! Customer service is definitely very efficent

Store

Hali

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

I just started using the free version of this app, as I only need to add a restock alert to one shop listing. So far, so good! And customer support was helpful in making changes to the button orientation. Thanks!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

So far using this app has been great. My store has sold out of items and I wanted to see if people would purchase with the presale feature, and I have already made over $1000 in presales in the first day! Sneha was also very helpful when I had some questions.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! 🎉 It's incredible to hear you've already made over $1000 in presales on your first day—what a fantastic achievement! I'm so glad I could assist you and that the preorder feature has been working well for your store. If you ever need anything else, we're always here to help. :D - Sneha / Merchant Success Team

5 / 5 Share

Jan. 13, 2025

Pedi que me movieran el botón de sitio y no solo fue eso si no que lo adaptaron para que se pareciera a la web. Muy buen trato, los recomiendo un montón. Gracias por todo!! :)

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por tus amables palabras! 😊 Me encanta saber que estás satisfecho con la ubicación del botón y cómo lo combinamos con el diseño de tu sitio web. Nuestro objetivo siempre es asegurarnos de que todo encaje perfectamente con tu marca. Si alguna vez necesitas más ajustes o ayuda, estamos a solo un mensaje de distancia. ¡Gracias nuevamente por recomendarnos! - Sneha / Merchant Success Team

5 / 5 Share

Jan. 12, 2025

I installed Stoq to help power my pre-launch pre-order items. this was so easy to use. the support team is also available 24/7 and within six hours of downloading, i've reached out twice. they're so skilled at help and not like traditional support lines. The product is really amazing and the team really takes it over the top. As a merchant, the pricing is extremely favorable. There are no additional transaction fees as long as you stay within your order limit. HIGHLY RECOMMEND!

Store

000SKIN

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2025

Only been a customer for about an hour, so early days, but hit a wall in set up (am not very tech savvy) and Vishu on the chat was a superstar. Help arrived quickly, and he sorted my problem out straightaway. And it's Sunday night. Feel like these guys have got my back. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome review :D It was a pleasure for me to help out and answer your questions. And yes, we do have your back. We're happy to provide the service and the support. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist