Preorder, Back In Stock ‑ STOQ
Grow sales with preorders, 'notify me' & back in stock...
Rating
5.0
feedback
2,728
chart
#1,086
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Jan. 12, 2025
We haven't had the opportunity to test the app yet but where Customer Support is concerned this has been the best experience we have had with any App! We even received support to install the app over the weekend which really wasn't a service I was expecting. When installing the App there are options where to place the buttons and what the final page should look like and although you cannot do it yourself the support has been provided in real-time through a messaging app. 5 Star Customer Service
Thank you for your awesome review :D It is my pleasure to provide the service we provide. Helping wonderful merchants like you makes my day everyday. I was glad to set up the preorder for you and answer your questions. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Jan. 12, 2025
God og rask hjelp!
Thank you so much for the appreciative review! :) I'm very happy to learn that you're satisfied with the service. It was a pleasure for me to provide help and support. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Jan. 11, 2025
Easy to use. Fast Support.
Thank you for your appreciative words :) I'm glad to learn that you find the app easy to use. We're happy to provide the service and the support. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Jan. 11, 2025
This app is great! Vishu was very helpful and quick in getting a custom change done for me!
Thank you so much for the appreciative words! :) I'm very happy to learn that you're happy with the app and the service. It was a pleasure to set up the Notify Me feature according to your needs. We love tailoring our solution for our merchants whenever we can. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Jan. 10, 2025
Anaam provided excellent customer support at world record speeds! Thanks again!
Thank you so much for taking the time to write a review :) It was my pleasure to help set up the 'Notify me' button. Really appreciate the kind words, please feel free to reach out for anything, we're here to help! -Anaam / Merchant Success Lead
Jan. 10, 2025
Easy to install and great customer service. Fast and Easy
Thank you so much for taking the time to write a review :) It was my pleasure to help you get started with Preorders. Really appreciate the kind words, please feel free to reach out for anything, we're here to help! -Anaam / Merchant Success Lead
Jan. 10, 2025
Easy to use. Works great with design and support is very helpful.
Thank you for the great review! I'm glad I could assist you with the auto-resend feature for back-in-stock email alerts. If you have any more questions or need further help, just let me know. We're here to help! Nagaraj / Technical Support Specialist
Jan. 14, 2025
I needed help with the layout of the notification form and Vishal provided excellent support, he was quick to respond and did exactly what I needed. The app is great so far and is sure to boost our website sales!
Jan. 8, 2025
Super fast and comprehensive help- I had the app up and running in about 5 minutes with all my questions answered. Great customer service.
Thank you for the kind words! I'm happy to hear that everything was set up quickly and that all your questions were answered. If you need any further assistance with the preorder setup or anything else, feel free to reach out! Nagaraj / Technical Support Specialist
Jan. 12, 2025
Nagaraj was very helpful with sorting out a UI issue and also answered all my technical questions. Super fast response time too! I have had a few requests for changes, the team have helped me every step of the way. highly recommend this app! :)
Jan. 8, 2025
Acabei de instalar a app. Super intuitiva e fácil de trabalhar! O suporte é ótimo! Resposta rápida e eficaz!
Muito obrigado pelas suas palavras gentis! Estamos muito felizes em saber que o aplicativo é intuitivo e fácil de usar, e que você teve uma ótima experiência com nossa equipe de suporte. Se precisar de algo mais, não hesite em nos procurar. Estamos sempre à disposição para ajudar! :) Eu lhe desejo tudo de bom! -- Khutheja / Technical Support Specialist
Jan. 8, 2025
Although it is still m first day with the app, it seems to fit for the purpose - having a "notification of back in stock" widget. The support team is very responsive but it is a bit of a bother that the app makes us to contact them for a simple thing as changing the button from vertical to horizontal. That's why my 4-star.
Thank you for your genuine feedback! We're glad to hear the app is meeting your needs for the "back in stock" notification widget. We really appreciate your input about the button customization. If you need anything else, please feel free to reach out! :) Wishing you all the best! -- Khutheja / Technical Support Specialist
Jan. 8, 2025
very good support from Anaam
Thank you so much for taking the time to leave a review :) It was my pleasure to set up the 'notify me' button and customize it based on your theme. Please feel free to reach out to us for anything, we're here to help! -Anaam / Merchant Success Lead
Jan. 8, 2025
support is very helpful.
Thank you so much for your kind words! 😊 We're glad we could assist you in setting up the preorder as well as the notify me button. If there's anything else you need, don’t hesitate to reach out—we’re always here to help! - Sneha / Merchant Success Team
Jan. 7, 2025
I find it really useful and interesting to experience this as my first time and I'm so glad that I got to try it out^^
I'm so glad to hear you're finding it useful and interesting! It's great that we could fix the preorder issue for you as well. If you ever have more questions or need further assistance, feel free to reach out. I'm here to help! - Nagaraj / Technical Support Specialist
Jan. 7, 2025
Great app to start with, most importantly. Great customer service. Answers all my question and leave no stone un-tune.
Thank you for the kind words! I'm glad I could assist with the partial payment option for preorders and help clear up any doubts. If you need anything else, feel free to ask – I'm always happy to help! - Nagaraj / Technical Support Specialist
Jan. 7, 2025
The app is fantastic, and the customer service is phenomenal! Nagaraj went above and beyond to help me solve a few issues, even those unrelated to the app. Truly impressive, patient, and knowledgeable. I highly recommend the app and the company!
Thank you so much for the wonderful review! I'm happy I could assist with disabling the one-time purchase widget and integrating the preorder feature on your quick buy section. If you ever need further assistance, don't hesitate to reach out. I'm here to help! Nagaraj / Technical Support Specialist
Jan. 7, 2025
This App its amazing and the costumer support its incredibly efficient and fast. They helped me to setup the app in a custom way. Thanks for Anaam from the costumer support
Thank you so much for taking the time to leave a review :) It was my pleasure to help you get set up with Preorders and with styling the 'Notify me' button on the collection page. Please feel free to reach out to us for anything, we're here to help! -Anaam / Merchant Success Lead