All reviews

Rating Breakdown

  • 5
    97% (187 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 9, 2021

I decided to install the free version of this app and test it out before subscribing to the Pro version. I ran into a bit of a glitch after installing it and reached out to the Zooomy support team. They responded right away and fixed the issue immediately! I’m so impressed! I’ll definitely upgrade to the Pro version now and will also be adding Wishlist - Wishify app.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2021

Works really well! I loved the price points so that's why I went with this particular app. The customer service is amazing!! Thank you so much. UPDATE: we've been using this for a few months now and it's been amazing!! It's so helpful for me to see what products customers want to have back in stock. Also, cannot praise their customer support team enough! I had questions on functionality and they always get back immediately. So helpful!

Using app

9 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 26, 2022

App was very expensive. Wouldn't recommend based on the price. Customer support is good and works with you.

Store

Hystar

Using app

Over 1 year

Total reviews

11

Average rating

3.8

Developer Reply

It is very sad to see a 5 star review to be converted in 1 star. We really always try to help our customers and satisfy all their requirements. We have always responded to the emails on time and got all the work done in a timely manner. Also, we never updated our pricing structure, you subscribed for a plan and paid for that only. You have subscribed for a plan in December 2021. In our app' privacy policy we mentioned that we do not keep any customer's data once they delete our app to protect customer's data only. While deleting app you mentioned app is not worth the cost and when you install it back mentioned that accidently deleted. Also you deleted app on October 20th and installed back after 6 days on October 26th, please see this screenshot - https://nimb.ws/nihLgq You never contacted us about this matter so we could help you to fix it.

5 / 5 Share

March 31, 2021

Customer support was incredible, I emailed them needing help installing and they replied within the hour. So amazing!!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2021

I use this app to email my customers of restocks. It has helped save me time of having to email each customer individually. The design of the email change by changed to fit your style! And customer service is the absolute best!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2021

I just downloaded the app & so far extremely pleased with the results. Their support team helped me get it all setup SO quickly. The box to collect emails looks very nice on the product page!

Using app

23 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

2nd review: I suddenly could not access the app so I deleted and reinstalled. All my data was lost, but luckily after contacting the app they quickly brought everything back. Works great now! Thank you. :) 1st review: I just started using this app, and I ran into an issue. Contacted them and someone got back to me very quickly and resolved the issue. I was surprised by the prompt reply and helpfulness! So far enjoying this app.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2021

Cator is incredible. Give the man a raise! Great support and help for installing within 5 minutes. I would recommend this app for sure.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2021

WONDERFUL SERVICE!!! Great response and helped with questions and issues we were having. I really appreciated the assistance.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

March 18, 2021

Great app! Has better formatting capabilities than the other apps we've tried. Support was quick to respond and help us customize the app to our theme. Would highly recommend this app!

Using app

About 2 months

Total reviews

18

Average rating

5.0

5 / 5 Share

March 18, 2021

Fast and very helpful. I was able to sue the chat and they fixed my problem within 10 minutes. Great work!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

Great app - to the point and helps you retain customers even when products are out of stock. Especially impressive is the developer support - they helped me integrate the app faster than the time it took me to get another coffee.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2021

It's a great app that helps the customers know when items are back in stock. The team behind the app are very helpful and can't rate them highly enough.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

Very good and fast customer service! The app is working perfectly and the setting was done very quickly. Highly recommend it

Using app

32 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2021

This app is extremely useful if you experience a lot of out of stocks. The support team is amazing! I had a request for a newsletter signup option and Zooomy delivered within a week. Highly recommend!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

Great, quick service. Went above and beyond to set up this app to our liking. Would recommend. A+ for the speedy service and human to human customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

This app is great! It's user friendly, it boosts sales long-term, it was easy to install and the customer service is top notch! Thank you so much for a great app with an affordable plan available.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

Just getting started with this app, but the devs are very quick to reply to support requests, and were able to get it set up for me over the weekend, which was unexpected and awesome. So far so good!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

Great customer service. I didn't install the app properly and they were able to help me fix the issue promptly.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Stellar customer service. They resolve my problem in minutes (#thedream) and the notification looks good on my shop. Mucho recommended

Using app

5 months

Total reviews

2

Average rating

4.5