All reviews

Rating Breakdown

  • 5
    92% (790 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (20 ratings)
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5 / 5 Share

Nov. 22, 2022

Great app, simple and works great for keeping conversions high. very responsive tech support. I recommend.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us this awesome feedback 🙂!

5 / 5 Share

Nov. 18, 2022

The app is easy to set up and works as expected. Back in Stock is continually improving the dashboards/functionality and support is quick to respond.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review!!

5 / 5 Share

Nov. 15, 2022

Back in Stock has been one of the most important apps we added to our store since day 1. It really helped us to better understand out customer needs. We have a huge product catalogue with more than 1000 skus, and keeping up to date all inventory is complicated. Thanks to Back in stock we never loose a sale…!

Store

Vaja

Using app

Almost 7 years

Total reviews

4

Average rating

4.5

Developer Reply

We're happy that our product helps in making your life simpler 🙂. And thank you for your awesome review!

4 / 5 Share

Nov. 11, 2022

Good app! Although it is pricey. Giving it four stars because the one thing I wish it did was load faster because it would be more effective that way. On some of my pages it take more than 30 seconds and sometimes up to a minute to load the out of stock button that allows people to sign up for back in stock notices. Granted I have a lot of images on certain product pages and that is why the customer service for this app told me it takes so long to load but still, I would keep that in mind. Very helpful programmers and I do recommend the app as it has generated sales for us when sending back in stock notifications.

Using app

About 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to leave us a great review 🙂!

5 / 5 Share

Nov. 10, 2022

Awesome app, great support. Jorge helped us to set some custom presets for the app, and worked out great. Thank you!

Using app

6 days

Total reviews

7

Average rating

5.0

Developer Reply

On behalf of Jorge, you're welcome 🙂! And thanks for the great review 🤩!

5 / 5 Share

Nov. 8, 2022

Brilliant app, easy to install, great results. App was up and running in minutes and support is quick and helpful.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a million for your review 🙂!

5 / 5 Share

Nov. 7, 2022

Just what we needed, this app is easy to use and support staff have been really helpful, thank you D'Angelo for all of the assistance.

Using app

25 days

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for taking the time to leave us this awesome review 😊!

5 / 5 Share

Nov. 7, 2022

We've used this app for several years now and it's been great at notifying customers when the item they want is back in stock. Quick and helpful customer service. Been happy with the service

Using app

Over 6 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your awesome review 🙂!

1 / 5 Share

Oct. 31, 2022

I have sent two emails regarding an issue with the app and never got a response back from them. Thus far, this has been the only app we use which has provided subpar customer service. Luckily, there are better alternatives anyway (and cheaper).

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi there 👋🏽 I'm sorry for your experience 😔. I've checked, and I'm seeing where you were responded to each time you wrote in. For some reason, it seems you're not getting our mails. Did you by any chance happen to check your spam/junk mail folder? Please email us [email protected] so that we can assist you with your issue. We would never shy away from assisting you! Please reach out so we can give you our speedy and efficient support!

5 / 5 Share

Oct. 28, 2022

Great app! Makes automatically notifying customers when an item is back in stock a total breeze, highly recommend.

Store

Ozobot

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the recommendation! We appreciate you! Thanks for your great review!

5 / 5 Share

Oct. 27, 2022

Excelent module. Superb support. We asked for some help and it took minutes to find out a solution. Great job.

Using app

12 days

Total reviews

6

Average rating

4.7

Developer Reply

You're welcome, and we're always happy to assist! Thank you for your wonderful review 😊!

5 / 5 Share

Oct. 27, 2022

カスタマーサポートの迅速な対応に助かりました。 Dashboardとsignup¬ificationの色表記にアンマッチがありました。(Dashboardはsent、signup¬ificationはsignupの色) 問い合わせをして1日中で修正をしてもらいとても助かりました。

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your 5 star review 😊!

5 / 5 Share

Oct. 26, 2022

Absolutely love this product and is a must have to get customers back to your store and give them the opportunity to get the product they have been eye balling.

Using app

Over 2 years

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for sharing your awesome review!!

5 / 5 Share

Oct. 24, 2022

Back in stock is a great app, it is super helpful for our business. The customer service team were extremely helpful with creating the button to our preferred customisations and placement on the page. Thanks!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

You're welcome! And thanks for your amazing feedback 🤩!

5 / 5 Share

Oct. 20, 2022

The app has helped us to take customer service to a new level. We liked how easy the setup has been and how friendly & superior the customer service has been. Baaqi from the team has been extremely helpful and we are grateful. Good job!

Store

Be Home

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave an awesome review!!

4 / 5 Share

Oct. 20, 2022

This is a great tool to get a read on what your customers are interested in seeing be restocked. Also provides leads so you can reach out and connect with your customers in a natural way.

Store

AELFIE

Using app

6 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your review! Would you mind sharing what could have made this a 5 ⭐ review? Thanks in advance 🙂

5 / 5 Share

Oct. 19, 2022

We've been using this app for around 18 months - it does what it says - a simple add on to capture people who are interested in buying an item currently out of stock. Easy to manage / adjust colours etc. Great for cashflow ahead of stock arrivals if used in conjunction with a pre-order app.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your stellar review 😊!!

5 / 5 Share

Oct. 12, 2022

This app works as promised and the technical support team is top notch. D'Angelo helped us implement DNS settings and styling the send button on our theme. Best support I have ever experienced!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

You're awesome, and so is your review 😊! Thanks for leaving your feedback!

5 / 5 Share

Oct. 12, 2022

The team is fast, responsive, and very helpful. In particular, Baaqi is a true pleasure to work with.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great review!

5 / 5 Share

Oct. 10, 2022

Pays for itself – absolutely vital to our business. Some of our products tend to have long lead times, and this is exactly what we needed. Not only can we communicate to our customers when the products they're looking for are available, it allows our purchasing team to inform their demand/supply plans. The value for the price is incredible when compared to similar functionality with traditional large volume ESPs, which cost an arm and a leg. We love BIS!

Using app

11 months

Total reviews

7

Average rating

4.4

Developer Reply

We appreciate you taking the time to leave us such a wonderful review!!