All reviews

Rating Breakdown

  • 5
    92% (698 ratings)
  • 4
    4% (33 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (18 ratings)

Reviews with Text

  • 98% (743)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 17, 2022

We have used Back In Stock for quite sometime. The settings and customization is quite simple to use in order to create a look and feel keeping with brand. Customer service is excellent and able to assist you quickly and efficiently.

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your amazing review!

5 / 5 Share

June 14, 2022

Love the quick and helpful customer service! The tool is great and user friendly! It's definitely been a game changer!

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your awesome review 🤩!!

5 / 5 Share

June 13, 2022

This app has helped us recapture significant revenue when we've run out of stock. We send out emails and SMS notifications when a product comes back in stock and those always lead to great performance days. Would highly recommend!

Using app

12 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your review 😊, you're amazing!!

5 / 5 Share

June 11, 2022

Generates extra revenue automatically, a process that we used to have to do manually. Customer service always get back to me quickly

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Glad to hear that you're enjoying our product and our team 😊! Thanks for your review!

5 / 5 Share

June 10, 2022

Love this app! It saves me a lot of work and increases sales by keeping customers updated when stock comes back in. Would highly recommend!

Using app

About 1 year

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for the recommendation and the amazing review 😊!!!!

5 / 5 Share

June 10, 2022

I recommend this app because it does a great job and is easy to use and set up. The support team is great and very professional.

Store

Nika.bg

Using app

22 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your amazing review 😊!

5 / 5 Share

June 9, 2022

Awesome app with great customer service! This has made organising my inventory much easier. Definitely Recommend!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We are excited to hear that you're enjoying our app 😊. By the way, thank you for your great review!

4 / 5 Share

June 7, 2022

It's easy to get the basics of what we need but some additional analytics, for example, would be great. Perhaps if the app was directly linked to Shopify as well. Currently, it doesn't look like the BIS app will show as purchased unless purchased through the BIS trigger email and, I couldn't find a way to manually send a notification to, say, one customer, if needed. Customer service has been great!

Store

Lunya

Using app

Almost 3 years

Total reviews

6

Average rating

4.8

Developer Reply

Hey there, thank you for your feedback! We truly appreciate it! In regards to how the app calculates conversions; customers would need to click the "Buy Now" link in the notification email. By doing this, a special tracking link is generated, which takes the customer to the checkout page and sends the data back to the app once the checkout is completed. This is our current process, but I'm going to go ahead and submit your feedback as a feature request for the team to look into. Thanks again 😊!

5 / 5 Share

July 27, 2022

The App is a nice little revenue booster! We use it to stay connected to customers wants and let them know when they are back-in-stock. It's a great customer experience. Two improvements: 1)We would like to be able to customize the email template more to our brand look and feel. 2) It would be great to be able to send out an email on style not just style/color. Often we get the style back in stock but in different colors than what the customer signed up for

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

This is wonderful news! Thanks for an awesome review, and thanks for choosing us 😊!

5 / 5 Share

June 1, 2022

Ich möchte an dieser Stelle vor allem den sehr guten Support hervorheben. Wir hatten den Wunsch nach einer farblichen Anpassung. Nach 3 Stunden war alles tiptop in unserem Sinne erledigt – und das, obwohl wir aktuell noch in der kostenlosen Variante arbeiten.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihre tolle Bewertung!

5 / 5 Share

June 1, 2022

Superbe app, les fonctionnalités proposées sont tops. Tout est fonctionnel. Le support est réactif et compétent.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us an awesome review 😊!

5 / 5 Share

May 30, 2022

Amazing support and amazing app. This is a MUST-HAVE for any Shopify store. The integrations is easy, the app connects automatically to most themes, and if not they help you with a custom script super fast and with design specs that matches your stores look and feel. Specifically a big thanks to Jorge who just helped us. Been a happy customer for many years!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

We love to hear that you're happy with our app! And thanks for a great review!

4 / 5 Share

May 30, 2022

great, easy to use app; with quick response time if you need support ..................................................................................

Using app

7 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your review! What could we do turn your review into a 5-star? Let us know 😊!

5 / 5 Share

May 29, 2022

Fantastic app - great features. They have a free plan, too. I wished their entry level paid plan was a little more affordable, but their free plan already provides some great features. Definitely can recommend them & their support is great & responsive, too!

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there! Thanks for your review! If you have our app installed on multiple store, we could offer a 30% discount for each store! If you're interested, just reach out to our support team, and they'll have the discount applied for you 😊.

5 / 5 Share

May 25, 2022

We turned this app on 5 days ago and the team were great in helping us get this integrated with our theme. We are already seeing lots of customers using it and in time hopefully will see conversions from it.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! We love to hear that! Thanks for your amazing review!

5 / 5 Share

May 23, 2022

The customer service has not only been very helpful but very fast in replying! Definitely recommend! :)

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for leaving us your amazing feedback 😊!

5 / 5 Share

May 23, 2022

Back in Stock is definitely worth the price. I would miss out on a lot of sales if I didn’t have this app. 10/10 recommend

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to hear 🤩! Thanks for your amazing feedback!

5 / 5 Share

March 14, 2023

Outstanding customer service and assistance. Baaqi is a rockstar. App is easy to use and our customers will really appreciate it. Plus customer support is ready at a moment's notice. A+++

Using app

10 months

Total reviews

10

Average rating

5.0

Developer Reply

🎸We'll let Baaqi know 😊! Thanks for your awesome review!

5 / 5 Share

May 19, 2022

Back In Stock is a great app for us - it's easy to use and very beneficial to our business. The set up was smooth. The team have also been great to communicate with and have helped resolved any issues we've had.

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for your awesome feedback!

5 / 5 Share

May 17, 2022

The app is great, the styling very customizable and the team extremely responsive. Overall I'm really happy with this app!

Using app

2 months

Total reviews

7

Average rating

4.9

Developer Reply

This is great! Thanks for your awesome review!