All reviews

Rating Breakdown

  • 5
    92% (791 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (20 ratings)
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5 / 5 Share

Feb. 9, 2022

One of the Best apps on Shopify, the Pricing is really fair, not too expensive and not too cheap, that with the excellent service what makes this app the best. I wish I see in the future a collaboration and integration with inventory Planner app to pull up the data of Back in Stock requests to inventory planner reports and make better predictions in the inventory planner that will be amazing for us. But I think this Idea is really far-fetched. Anyway, keep up the good work.

Using app

Over 2 years

Total reviews

11

Average rating

4.1

Developer Reply

Thank you for your review. I will pass on your feature request to the team for their review. Feel free to reach out to us if you ever need any support!

5 / 5 Share

Feb. 8, 2022

The UI for this app can be a little bit tedious but the support team makes up for it! Quick and responsive.

Using app

10 months

Total reviews

9

Average rating

4.7

Developer Reply

Thank you for your great review! I am glad that you are happy with our app!

5 / 5 Share

Feb. 8, 2022

Great way to let customers know that they can be notified if the item is out of stock at the moment. It also lets us know which products customer may have some bigger interest in so we can keep the inventory on top of the line. Very easy app to use and their customer service team is phenomenal in terms of response rate and providing solutions. Overall very happy with this app!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

We are happy that you are loving our app! Thanks for your terrific review 😊!

5 / 5 Share

Feb. 8, 2022

Really useful! It gives a chance to reconnect with customers who are awaiting items which previously were out of stock. Helpful customer service.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for an amazing review!

5 / 5 Share

Feb. 7, 2022

We really liked this app so far with using the free plan but the default tab on the side look didn't go quite well with our store. We were worried that we might have to use the paid plan to have this app integrated with our theme but upon messaging them with this inquiry, their service team was able to address this problem without hassle. What an exceptional team! Now we can have this feature directly on our product page and it looks seamless with our theme. Thanks again for the wonderful support and service. We'll definitely keep using this app.!

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Woohoo! That's terrific news 😃! I am glad to know that you enjoy the app and our support! And thanks for an amazing review 😁!

5 / 5 Share

Feb. 7, 2022

This app is really easy to use and understand. Their support team was really quick to get back to me as well - I emailed them on Sunday night and by Monday morning I already had a reply. I am very happy!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! I am glad to know that you are enjoying our app and our support!

5 / 5 Share

Feb. 7, 2022

The guys at the backend are very responsive and helpful, we got exactly what we needed with this application.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your amazing review 😊!

3 / 5 Share

Feb. 6, 2022

The app generally works well for us. The support is no more than ok. We asked for a simple thing like changing the font, but got turned down. After a while we figured it out ourselves, even though we have no coding skills. Should have been an easy fix.

Store

Abate

Using app

Over 1 year

Total reviews

6

Average rating

4.7

Developer Reply

Hey there, Thanks for your review! We are sorry that you did not have a great experience with the support team. Changing the font can easily be applied under the Edit menu of the feature (email template, signup form, product page button) that you wish to change it on. If the font is a custom one, then we would need the referencing the external style sheet. I would recommend finding your font, or one suitable here: https://fonts.google.com/. We would then add this link in the head of the app from our end. I hope that this experience did not deter you from reaching out to the support team. If you ever need any assistance, please feel free to reach out! We are always ready and willing to help 😊! Cheers, Back in Stock Support Team

5 / 5 Share

Feb. 1, 2022

Great support. Requested help with integration and had a very quick response and resolution to the issue.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We enjoy providing you with excellent support 😊!

4 / 5 Share

Jan. 31, 2022

It's simple and easy for customers to use, dashboard is easy to understand. Support team is quick to respond and helpful.

Using app

5 months

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for your review! We are happy to know that you are enjoying our app and support 😊!

5 / 5 Share

Jan. 28, 2022

Very helpful team, easy integration & customization with their help, features are very reliable and offer a ton of flexibility.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your amazing review!

5 / 5 Share

Jan. 28, 2022

We LOVE this app. Being able to notify our customers of a product that comes back into stock is amazing, and the app definitely contributes to increased sales. We recently had a few issues with a new custom site, and Back In Stock customer service went above and beyond to find a work around. If you don't have this app, GET IT!

Using app

12 months

Total reviews

6

Average rating

4.8

Developer Reply

Thanks for your great review! We are happy to know that you are enjoying our app and support 😊!

5 / 5 Share

Jan. 26, 2022

This app is very easy to install and use and has helped generate thousands of dollars in additional revenue. Our customers have been pleased with the notifications on the favorite out-of-stock products and the developers have great support and response times for enquiries and customizations. Especially right now with all the supply chain disruptions and longer re-stocking times caused by the pandemic, this app has been a lifesaver to keep customers engaged and loyal to our site. We 100% recommend this app!

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your amazing review!

5 / 5 Share

Jan. 26, 2022

Great app! Back in stock emails help drive conversions and reduce missed opportunities. The support team is also on top of their game and are extremely helpful!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for an amazing review!

5 / 5 Share

Jan. 26, 2022

App is amazing, and the support team is even more! The app has helped us convert sales that wouldn't have been converted if it weren't for their email alert system

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are thrilled to know that you are enjoying our app and support!

5 / 5 Share

Jan. 25, 2022

I was looking for an app that would get the results of interviews from customers and notify them of restock. The functions are simple yet comprehensive. Customer support is also fast and helpful. The new findings could help plan the production of products.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We are glad to know you are enjoying our app and support!

5 / 5 Share

Jan. 25, 2022

They have a great CS partner. Their answer is really kind and quick. Especially we can chat with them in realtime

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your kind review! We are happy to be of assistance 😊!

5 / 5 Share

Jan. 25, 2022

Sarah H. Provided quick and easy service via the new chat feature. No more e-mails back and forth. Perfect execution all around.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for your great review 😊!

5 / 5 Share

Jan. 24, 2022

Amazing support team! The app did not support our theme. We added the app on a Friday, and by Sunday they had customized the app for our theme and it was ready to go. We are already receiving new email subscribers for out of stock products - this app is great!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We are happy for your review! And look forward to providing you with excellent support 😊!

5 / 5 Share

Jan. 21, 2022

For almost a year we have been using the app and each month it is generating revenue. Pricing is fair and the increased sales is great. Sometimes we are restocking an item and in under an hour we have sales for the item. Highly recommend.

Using app

Over 1 year

Total reviews

10

Average rating

4.7

Developer Reply

Thanks for such a great review 😊!