All reviews

Rating Breakdown

  • 5
    92% (698 ratings)
  • 4
    4% (33 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (18 ratings)

Reviews with Text

  • 98% (743)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2024

Back In Stock helps us keep our customers happy! We use the app daily to keep track of customer requests and help guide our production schedule. Back in Stock staff have been helpful in fixing occasional issues quickly.

Using app

Over 10 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing your review 😊, we greatly appreciate it!

5 / 5 Share

April 18, 2022

The app streamlined our process for out of stock items, generated revenue every time we fulfill the missing inventory. They provided prompt customer support when help needed, Thank you!

Store

rikumo

Using app

Over 6 years

Total reviews

6

Average rating

4.8

Developer Reply

We love to hear that 😍! Thanks for your review!

5 / 5 Share

April 18, 2022

It is a good application, sensible and usable. The response to inquiries is also prompt. It would be great if it were possible to respond in Japanese.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks for your wonderful review! We could respond to you in your preferred language! Just let us know 😊!

5 / 5 Share

April 15, 2022

J'ai reçu un excellent service, je recommande sans hésiter! I received an excellent service, highly recommand!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour une critique incroyable!

5 / 5 Share

April 13, 2022

We use this app, so our costumers can request a notification when a product is back in stock, great app with good customer service.

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your review! We look forward to giving you the best service and support 😊!

1 / 5 Share

April 11, 2022

I don't understand the positive reviews here. There has been many cases notifications are just not being send out to the customers. Support has confirmed this multiple times saying they are working on it. I gave them one last chance last month, just to see that two weeks after we restocked again 0 notifications were send out. This is not an app that is trustworthy with my business. I need something that does what I pay for.

Store

Huskk

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hey there, we are sad to hear that 😔. We have been transparent with any issues we've faced and always look to resolve them as quickly as possible. In the period you were experiencing this, we were doing massive upgrades to our platform that was affecting the delivery of notifications for some customers. These issues have been resolved also. Are you still experiencing these issues? What can we do at this moment to turn your 1 star review into a 5 star? We look forward to hearing from you!

5 / 5 Share

April 8, 2022

Very hands off and works like a charm. After collecting a large waitlist, I was concerned that we'd have to manually send out emails. Once we restocked in Shopify, they were auto sent and looked great.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

That's what we love to hear 😍! Thanks for an awesome review! We wish to continue serving you with a great app and excellent customer service!

4 / 5 Share

April 5, 2022

Giver nemt kunderne mulighed for at skrive sig op til at få en notifikation når varerne er retur på lager.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Tak for din anmeldelse 😊! Hvad kan vi gøre for at ændre din vurdering til en 5-stjernet 😁?

5 / 5 Share

April 4, 2022

Works perfectly as expected. This app brings you additional sales to your store. Super fast and great customer support. Highly recommended.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! I'm glad to hear that our app has helped with increasing sales on your store! And thank you for highly recommending us 😊!

1 / 5 Share

May 12, 2022

Not replying to emails, not fixing the issue (widget not showing up in other languages). they ignore emails.

Store

Norvine

Using app

About 2 months

Total reviews

37

Average rating

4.1

Developer Reply

Thanks for your great review! We're always happy to assist you 😊!

5 / 5 Share

March 29, 2022

I used this app to collect my out of stock emails. They were really nice and helpful! I would recommend them to any site.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Aww! You made our day 😊. Thanks for an amazing review!

5 / 5 Share

March 24, 2022

This app has been great at notifying customers when items are out of stock. It also helps us know what is most in demand after something sells out! We love it!!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Glad you're loving our app!!

5 / 5 Share

March 16, 2022

Great customer service. Solved all my issues within not even a 12-hour time frame. The app works really well too. Best I've used compared to some others.

Store

4X4OC

Using app

2 days

Total reviews

8

Average rating

5.0

Developer Reply

We're happy that you're loving the app, and we're pleased to be providing you with top tier support 😊!

5 / 5 Share

March 14, 2022

Gets the job done! Customer service is great as well and helps fix any issues you may have with your theme configurations.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for a great review 😊!

5 / 5 Share

Oct. 14, 2024

Love this app and how its added easy sales by notifying customers when items restock.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your great review!

5 / 5 Share

March 8, 2022

The Back in Stock app has taken care of our needs and our customers have had good experiences with the features. The customer service has been very helpful with our specific needs as well. Overall very happy.

Using app

About 3 years

Total reviews

16

Average rating

5.0

Developer Reply

We are happy that you are happy 😁!

5 / 5 Share

March 1, 2022

Sara helped to answer my question quickly and efficiently. She changed the setting I asked for right away when I wanted less notifications. Thanks Sara!

Using app

7 days

Total reviews

4

Average rating

4.8

Developer Reply

Thanks for such a great review 🤩

5 / 5 Share

Feb. 27, 2022

Great app that does what it's supposed to do. Didn't work out of the box for us and we needed some additional help, but D'Angelo sorted that out for us!

Using app

Over 7 years

Total reviews

10

Average rating

4.4

Developer Reply

Hey there👋 We are glad that you are satisfied with our support, and our app! Feel free to reach out to us anytime you are in need of our assistance 😊!

5 / 5 Share

Feb. 26, 2022

We contacted D'Angelo because of a problem with our widget. We wanted to exclude the products on Sale. He helped us very quickly and we are very thankful!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review! We are always happy and willing to assist you!

5 / 5 Share

Feb. 22, 2022

D'Angelo Walker really helped me with my concerns. He helped me quickly fix a bug I had with the app due to a recent update. Great customer service and quick response!

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

You are always welcome 😊! And thank you for an amazing review!