All reviews

Rating Breakdown

  • 5
    93% (796 ratings)
  • 4
    4% (36 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 96% (828)
Review RSS Feed Review RSS Feed

4 / 5 Share

May 1, 2022

Quick, great assistance when I needed it. I wanted to make the floating button stationary and the team got it squared away within hours!

Using app

6 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your wonderful review Michelle! If you don't mind me asking, what could we do to change this to a 5 star review 😊?

5 / 5 Share

April 29, 2022

Great customer service when needed. I messed up my variants database, they were able to migrate my old notifications to the new variants ids...

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for an amazing review! We're happy to have been of assistance, and we look forward to such a continued relationship 😊! Feel free to reach out us any time!

5 / 5 Share

April 29, 2022

Amazing product, amazing customer support from Jorge. I highly recommend this to everyone. It's easy to use and makes us money. It's clean and it works. That's it!

Using app

11 months

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for an amazing review 😊!

5 / 5 Share

April 29, 2022

Tried a bunch of different apps to add a widget on our OOS product pages in order to capture customer's emails and this app was the one that seemed to have the best customizable features out of all. Baaqi from customer service is by far the fastest in replying and helping out. He was always willing to help us out, even by performing custom CSS, out of his scope of work. I am beyond happy with the service provided by this app and cannot recommend it enough !

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

We appreciate you taking the time to share this! We're happy you're loving our app, and our customer service 🤩!

5 / 5 Share

April 28, 2022

Functionality provides exactly what I needed and customer service is very responsive and helpful. 10/10 recommend

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your review and recommendation 🤩! We appreciate it!

5 / 5 Share

April 27, 2022

Customer support is very quick to response and always helpful. Integrates to the store well and easy to use

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We love to hear that you're enjoying our app and our customer service 🤩! Thanks for your great review!

5 / 5 Share

April 26, 2022

Amazing and customer service if fast! has helped increase sales when we restock products for sure would recommend.

Using app

About 3 years

Total reviews

6

Average rating

5.0

Developer Reply

We're happy to hear that you're loving our app, and our support team 😊!

5 / 5 Share

April 23, 2022

Fantastic app , support was very helpful and fast to respond , went above and beyond and it looks great on my site Thank You

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us such an amazing review 😊!

5 / 5 Share

April 22, 2022

A great app that is really easy to install. Their support team respond really quickly if you need them, and they happily integrated the widget button into my theme without issue.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to write this great review 😊!

5 / 5 Share

April 22, 2022

Awesome app and great customer service! Always helpful when I reach out for assistance and the app functions wonderfully.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for sharing your awesome review!

5 / 5 Share

Dec. 4, 2024

Back In Stock helps us keep our customers happy! We use the app daily to keep track of customer requests and help guide our production schedule. Back in Stock staff have been helpful in fixing occasional issues quickly.

Using app

Over 10 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing your review 😊, we greatly appreciate it!

5 / 5 Share

April 18, 2022

The app streamlined our process for out of stock items, generated revenue every time we fulfill the missing inventory. They provided prompt customer support when help needed, Thank you!

Store

rikumo

Using app

Over 6 years

Total reviews

6

Average rating

4.8

Developer Reply

We love to hear that 😍! Thanks for your review!

5 / 5 Share

April 18, 2022

It is a good application, sensible and usable. The response to inquiries is also prompt. It would be great if it were possible to respond in Japanese.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks for your wonderful review! We could respond to you in your preferred language! Just let us know 😊!

5 / 5 Share

April 15, 2022

J'ai reçu un excellent service, je recommande sans hésiter! I received an excellent service, highly recommand!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour une critique incroyable!

5 / 5 Share

April 13, 2022

We use this app, so our costumers can request a notification when a product is back in stock, great app with good customer service.

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your review! We look forward to giving you the best service and support 😊!

1 / 5 Share

April 11, 2022

I don't understand the positive reviews here. There has been many cases notifications are just not being send out to the customers. Support has confirmed this multiple times saying they are working on it. I gave them one last chance last month, just to see that two weeks after we restocked again 0 notifications were send out. This is not an app that is trustworthy with my business. I need something that does what I pay for.

Store

Huskk

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hey there, we are sad to hear that 😔. We have been transparent with any issues we've faced and always look to resolve them as quickly as possible. In the period you were experiencing this, we were doing massive upgrades to our platform that was affecting the delivery of notifications for some customers. These issues have been resolved also. Are you still experiencing these issues? What can we do at this moment to turn your 1 star review into a 5 star? We look forward to hearing from you!

5 / 5 Share

April 8, 2022

Very hands off and works like a charm. After collecting a large waitlist, I was concerned that we'd have to manually send out emails. Once we restocked in Shopify, they were auto sent and looked great.

Using app

2 months

Total reviews

5

Average rating

4.2

Developer Reply

That's what we love to hear 😍! Thanks for an awesome review! We wish to continue serving you with a great app and excellent customer service!

4 / 5 Share

April 5, 2022

Giver nemt kunderne mulighed for at skrive sig op til at få en notifikation når varerne er retur på lager.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Tak for din anmeldelse 😊! Hvad kan vi gøre for at ændre din vurdering til en 5-stjernet 😁?

5 / 5 Share

April 4, 2022

Works perfectly as expected. This app brings you additional sales to your store. Super fast and great customer support. Highly recommended.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! I'm glad to hear that our app has helped with increasing sales on your store! And thank you for highly recommending us 😊!

1 / 5 Share

May 12, 2022

Not replying to emails, not fixing the issue (widget not showing up in other languages). they ignore emails.

Store

Norvine

Using app

About 2 months

Total reviews

42

Average rating

4.1

Developer Reply

Thanks for your great review! We're always happy to assist you 😊!