All reviews

Rating Breakdown

  • 5
    92% (698 ratings)
  • 4
    4% (33 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (18 ratings)

Reviews with Text

  • 98% (743)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 7, 2021

It is a great resource to allow us to gauge demand for any product that is out of stock. Customer support is incredibly helpful as well!

Using app

Over 5 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 6, 2021

Awesome customer service. Answered within 10sec and solved my issues within 40sec. Best "back in stock" app on the market.

Store

Kerners

Using app

19 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2021

Very helpful app! Straight to the point, and delivers exactly what's needed. Their support is very responsive as well.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

This is a great app for notifying customers when items come back into stock. This has reduced the workload for our Customer Service Team, and given the customers a way to be notified when their item is back. This has consistently driven revenue, and provided insight to our buying team as far as which products are most popular. It's easy to pull data from the app to see which products are most requested, and which products drive the most revenue when they're restocked.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Back in Stock is great. It is so easy for our customers to use and saves us so much time emailing back and forth with them. It took a bit of brain power to set up but the customer service was good and helped with our questions. We've been using it for over two years now I'm not sure we would want to run our business with out. Love it!

Using app

Almost 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

July 20, 2021

Does exactly what it's supposed to, easy to implement and customize and for customers to figure out!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2021

This is exactly what my website was lacking, and has removed need of me taking down customer requests myself, freeing up time. I've had some trouble with the buttons after changing themes but have been working it out with some support from Back in Stock staff.

Using app

29 days

Total reviews

2

Average rating

5.0

4 / 5 Share

June 25, 2021

Some useful functionality missing, but otherwise an excellent app with excellent customer service. Would definitely recommend this app. :)

Using app

Over 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

June 22, 2021

Petra is very helpful. She was able to integrate the script into our team and it works great. just the way we like it! We ended up adding it to our second store. The only request we have is to have a more customisable back in stock form.

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 15, 2021

Great app. Simple & effective. I had to install in a hurry due to some high sales on my site. The support team were friendly, super fast and efficient. Would highly recommend.

Store

Randies

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2021

The app has been really great in recovering what could have been lost sales. The staff was helpful when it came to integrating the app.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2021

Fair price, great features, and responsive support. Highly recommend for any Shopify store, large or small.

Using app

About 5 years

Total reviews

16

Average rating

4.4

4 / 5 Share

June 10, 2021

(Updated) After discussing further with the app developers they will open up for the possibility to manage to downgrade the account on your own. (Original) The app does its job and we are very satisfied with the app as long as we can stock up and therefore have the benefit of informing our customers that several products have been stocked up. However, it is not easy to switch from a paid version to a free version during the months when we do not benefit from the app. As a result, we have to pay for the app during the months that we do not benefit from it. The only way to downgrade to the free version again is by contacting them. They should have the opportunity to downgrade the app themselves via their "Billing" page.

Using app

6 months

Total reviews

4

Average rating

4.5

5 / 5 Share

June 6, 2021

Simple and effective app for taking back and delivering in stock notifications. Price is appropriate as well.

Using app

2 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 2, 2021

App is easy to set up and it allows customers to subscribe to notifications for products that are currently out of stock. To develop the app further, it would be great to add a feature, that would allow sending a notification for "replacement product" (e.g. product size has changed a little bit and the new product has a different SKU, but it is still "the same product").

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 28, 2021

Been using this app for a few years and we like it. It allows us to recoupe potential lost sales. We're busy and the customer's busy and it's a great reminder without having to have someone go back and let the customers know the product is back in stock.

Store

Nexbelt

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 28, 2021

Works perfectly fine and as we needed some customization for our new theme Petra offered perfect help in an amazing and friendly manner. Thanks!!

Store

mokebo

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 25, 2021

Useful and worthy app. I'm just starting, but the app helps me recover a lot of sales I otherwise would have lost.

Using app

3 months

Total reviews

11

Average rating

4.6

5 / 5 Share

May 25, 2021

its one of those apps that you install once and it keeps working in the back without you ever having to do anything. perfect, is does what it supposed to and without any fuzz, can really recommend!

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Really solid app. It's easy to set up, easy to customize, and works extremely well. It completely eliminated the need to manually follow up with customers on back-ordered items and we like the weekly reports that tell us what people want the most.

Using app

6 months

Total reviews

3

Average rating

4.7