All reviews

Rating Breakdown

  • 5
    92% (791 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (20 ratings)
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5 / 5 Share

April 19, 2021

Works very well, fast customer support, BUT it doesn't support a multi-lingual site (if all languages are under one domain). Unfortunately....

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2021

It works very well for us. We often sell out quickly and then we get some back in return. Our customers can easily sign up on their sold out size to get notified if it will come back in stock. The app is easy to personalize and support is very good. We have used it for almost a year.

Using app

About 3 years

Total reviews

3

Average rating

5.0

2 / 5 Share

April 16, 2021

This app works fine but is priced wrong. It should be priced by number of emails vs a monthly limit. The way most stores will use it will hit the limit every month making the lowest plan worthless. When a product goes out of stock for us, it is out of stock for a month or two. We may not send an email for many months because a shipment hasn't arrived. However, once a container arrives a ton of products get back in stock, there are 500 people waiting and we always hit the email limit. So we can go 4 months paying $20 for no emails and then when we really need this app, it throttles us down and we can only send out 100 emails and need to pay more? It would be nice if we could just roll over our unused emails each month. We switched to a free back in stock app that is just as good and has no limits.

Using app

Almost 2 years

Total reviews

5

Average rating

3.2

Developer Reply

Hello, thank you for leaving us a review; just wanted to leave some feedback to let you know we this is something we are currently working on; notifications that do not expire that you can just buy in 'packs'. If you can get in touch with us on [email protected] I would be happy to provide more info.

5 / 5 Share

April 12, 2021

New to it and so far it's been q great experience. technical support response time was SUPER QUICK, helpful, and nice.

Using app

4 months

Total reviews

3

Average rating

4.3

5 / 5 Share

April 12, 2021

This app is exactly what I need to keep track of variation restock requests. The integration looks very professional and the support was stellar. I sent a few questions on a weekend, not expecting answers back until Monday, but got support back right away. Got me up & running & I am very happy with this app. Also, love supporting apps with great customer service. Impressed.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 6, 2021

Fantastic app and even better customer support! I work with multiple apps from our Shopify Stores and BackInStock is one of the most simple and painless apps we have. If you are thinking about getting this app for your store, I highly recommend it. We can clearly see the impact of this app on our daily sales whenever we restock an out of stock item.

Using app

About 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 2, 2021

Awesome app that helps us when we run out of stock. We feel like we haven't lost a customer forever, just until we receive the replacement stock. Then the orders come rushing in!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2021

Fantastic app, very easy to setup and use and takes all the work out of the process of notifying customers. Well worth the price.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2021

The app is simple to use, and helped to incraese our sales. We recieve clear daily reports and teh support is wonderful - a very quick reply on every question, and a lot of assistant in defining and making custom changes to our needs!

Using app

About 1 month

Total reviews

3

Average rating

4.7

1 / 5 Share

March 15, 2021

The app worked pretty well, however, we didn't get enough to justify the monthly cost. Our theme has some out of stock functionality, so we will just use that. It is a little more manual, but not too much work for the number of stock out issues we have. The reason for the 1-star review is because when I uninstalled the app, there was still code in my them from "Back in Stock". This code prevented my theme's back in stock functionality from work, so now I have to go thru my code to figure out what is going on...

Store

Nootkas

Using app

2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

March 25, 2021

Great customer service and clear functionality. We have migrated both our shopfronts to this BiS app from another one. Highly recommend.

Using app

28 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 14, 2021

The app does what where looking for, the support is also good and quick. When you are looking for a back in stock app this is it.

Using app

11 months

Total reviews

12

Average rating

5.0

5 / 5 Share

March 12, 2021

Awesome! Quick setup, needed a minor adjustment to suit a gempages page template we used and the team helped quickly. We've already generated revenue from the back in stock alerts in 4 days!

Using app

5 days

Total reviews

4

Average rating

4.0

5 / 5 Share

March 11, 2021

Amazing Company. Outstanding customer support. Email capture and notification is flawless. As soon as product is back in stock it's sold! HAS GREATLY IMPROVED REVENUE and cut down on CS of "when will this be back in stock?" questions. GIVE THEM 10 STARS!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2021

This app is exactly what I was looking for. Easily the most useful app in my Shopify store! App was easy to install, and support was super quick to help me customize it exactly to my specifications! It's very user-friendly, integrates with my newsletter list and emails the customers when we're back in stock. This is the perfect back in stock app in my opinion.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

Probably the most important app i run on my shop. Generates excellent revenue and we use text on the product page to encourage people to click their size to leave a notification which really works, and also we use the data provided of number of unsent sign-ups when we're reordering stock to ensure we order volume in the most popular sizes. Great support also.

Store

habbot

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2021

So far this app has been worth every dollar, both in the time I save in customer follow up and in the sales it has generated. As long as you make a point to promote the feature for your business I would think you could increase your conversions with very minimal effort by using this application.

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 5, 2021

Great for capturing emails from people interested in products that are sold out in the free plan =) thanks

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2021

The design and their service was just great. They helped us arrange the display of the widget very accurately. Highly Recommended!

Using app

7 days

Total reviews

5

Average rating

5.0

4 / 5 Share

March 4, 2021

Pretty good, does what it says :) my only feedback for a perfect app would be to be able to have more options to customize the email (colors, pictures, gifs) without code. And also I had to change the language of the display in my theme with a programer . But don't get me wrong, it is indeed pretty good.

Using app

3 months

Total reviews

4

Average rating

4.8