Back in Stock: Restock Alerts
Notifies your customers with Back in Stock notifications
Rating
4.8
feedback
859
chart
#1,623
All reviews
Rating Breakdown
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June 16, 2021
This app was easy to install - so easy that I thought I was missing something, but I wasn't! Petra on their support team helped me out quickly and easily. I have very low quantities on most things in my shop so this app is going to be very helpful. I also appreciate the free plan! Thank you so much!!
June 15, 2021
Great app. Simple & effective. I had to install in a hurry due to some high sales on my site. The support team were friendly, super fast and efficient. Would highly recommend.
June 11, 2021
The app has been really great in recovering what could have been lost sales. The staff was helpful when it came to integrating the app.
June 9, 2021
Fair price, great features, and responsive support. Highly recommend for any Shopify store, large or small.
June 10, 2021
(Updated) After discussing further with the app developers they will open up for the possibility to manage to downgrade the account on your own. (Original) The app does its job and we are very satisfied with the app as long as we can stock up and therefore have the benefit of informing our customers that several products have been stocked up. However, it is not easy to switch from a paid version to a free version during the months when we do not benefit from the app. As a result, we have to pay for the app during the months that we do not benefit from it. The only way to downgrade to the free version again is by contacting them. They should have the opportunity to downgrade the app themselves via their "Billing" page.
June 6, 2021
Simple and effective app for taking back and delivering in stock notifications. Price is appropriate as well.
June 2, 2021
App is easy to set up and it allows customers to subscribe to notifications for products that are currently out of stock. To develop the app further, it would be great to add a feature, that would allow sending a notification for "replacement product" (e.g. product size has changed a little bit and the new product has a different SKU, but it is still "the same product").
May 28, 2021
Been using this app for a few years and we like it. It allows us to recoupe potential lost sales. We're busy and the customer's busy and it's a great reminder without having to have someone go back and let the customers know the product is back in stock.
May 28, 2021
Works perfectly fine and as we needed some customization for our new theme Petra offered perfect help in an amazing and friendly manner. Thanks!!
May 25, 2021
Useful and worthy app. I'm just starting, but the app helps me recover a lot of sales I otherwise would have lost.
May 25, 2021
its one of those apps that you install once and it keeps working in the back without you ever having to do anything. perfect, is does what it supposed to and without any fuzz, can really recommend!
Nov. 2, 2021
Really solid app. It's easy to set up, easy to customize, and works extremely well. It completely eliminated the need to manually follow up with customers on back-ordered items and we like the weekly reports that tell us what people want the most.
May 21, 2021
DO NOT USE. This app is open to abuse by allowing unauthenticated notifications to be raised against products: 1) Someone could falsely register interest in products resulting in stock purchases by the subscriber that do not represent demand 2) Someone could falsely register email addresses/email list resulting in spam complaints blocking of e-commerce store 3) Someone could falsely register product interest that results in your subscription level be unnecessarily increased to the next tier.
Thank you for your review and feedback; Our mission is to offer shops a solution to allow their customers to easily sign up for back in stock notifications. With that in mind, notifications can indeed be created freely, but they go through an internal validation process to verify and flag those created by automated systems or deemed unauthentic. Once flagged, such notifications are not visible and do not count towards the shops' quota. Also, we have the option to include (upon request) a reCaptcha, mitigating even further potential attacks on the storefront. Paid plans will never automatically upgrade regardless of usage. Plan changes require an explicit approval from the shop owner through Shopify's charge authorization flow. Kind regards, The Back in Stock Team
May 17, 2021
Back In Stock has been a seemles way of notifiying customers when items are back in stock. It literally requires zero effort on our end. They are also quick to respond when questions or issues arrise.
May 14, 2021
Just recently replaced a very old theme on our store but could not work out the integration, quickly dropped support a line, and they got back to me same day and did the integration there and then, great service that other apps could learn from.
May 12, 2021
This app didn't work for our store. Customer service was slow to respond to the issue, and responded by asking us to delete and re-install the app. We did that and it still didn't work. We again emailed customer support and never heard back. Will need to look for another solution.
May 12, 2021
Great app. Super fast support - took the time to understand my needs and found a great solution. These guys are awesome. Get this app.
May 6, 2021
We have been using Back In Stock for a couple of years now. We sell parts for motosports units, and customers were asking us all the time to let them know when we got something back in. This simple app provides the perfect way for customers to get notified without the hassle of us trying to keep track of our customer requests. A second bonus is that when you see a bunch of folks waiting on a specific item, you know you need to order some more. I highly recommend this product.
April 29, 2021
The Back in Stock app is the greatest thing since sliced bread. Outrageous return on such a small investment. Our results are off the charts. Highly recommend to everyone with a Shopify store!