All reviews

Rating Breakdown

  • 5
    92% (791 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (20 ratings)
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5 / 5 Share

Oct. 6, 2021

Absolutely amazing! it works really good and your revenue goes up! Customer team is really quick to resolve all kind of problems!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

This app is priceless for automating sales leads and I can't speak highly enough of their customer service. We changed themes and needed help activating the [Email when Back in Stock] CTA into the new theme. Petra was quick to respond and even gave me the opportunity to provide feedback on the placement and position of CTA (this type of engagement and personalisation is an awesome experience). The adjustments were made and the feature live immediately. Super impressed, thanks Petra, really appreciated the speedy and helpful support :)

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

I'm using this app at the moment and it's really great. So much ease being able to just leave it to back in stock to alert the customers when items are returned and then available for new customers, and it means more revenue as people really did want to get those products.

Using app

About 1 month

Total reviews

1

Average rating

5.0

2 / 5 Share

Sept. 30, 2021

App has done beautifully for me but I have an issue with a Shopify update on my theme that now shows the customer the 'tag' "bis-hidden" for this app. App support can't fix it. And Shopify referred me to the app support as they can't fix it. So I am shopping for a new back in stock app. Keep an eye on your search boxes on the front end for this issue as it is confusing to customers.

Using app

Almost 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 29, 2021

We had some issues installing the app at first, but with the very kind help of the support team, the widget got installed manually for us. Extra + Points for that. Awesome functionality as well! Can recommend.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

Already started converting sales by adding this app to our pet store www.direct4pet.co.uk Thanks :-)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Top notch support, we needed to make some custom integration to our theme and James from the support team knew exactly what needed to be done to achieve the desired results. Highly recommend this app to anyone looking for back in stock notifications.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

It is a great resource to allow us to gauge demand for any product that is out of stock. Customer support is incredibly helpful as well!

Using app

Over 5 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Sept. 6, 2021

Awesome customer service. Answered within 10sec and solved my issues within 40sec. Best "back in stock" app on the market.

Store

Kerners

Using app

19 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

I use this app for when a sneaker (size) is out of stock. Received the best support I’ve gotten so far from a Shopify app! Super quick response and they made the perfect adjustments. I was expecting an how to link, but they went the extra mile and adjusted everything to my template!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2021

Very helpful app! Straight to the point, and delivers exactly what's needed. Their support is very responsive as well.

Using app

6 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 11, 2021

Customer service is very not helpful. Don't use that app. The app look very unprofessionnel on the website.

Using app

9 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 10, 2021

This is a great app for notifying customers when items come back into stock. This has reduced the workload for our Customer Service Team, and given the customers a way to be notified when their item is back. This has consistently driven revenue, and provided insight to our buying team as far as which products are most popular. It's easy to pull data from the app to see which products are most requested, and which products drive the most revenue when they're restocked.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Back in Stock is great. It is so easy for our customers to use and saves us so much time emailing back and forth with them. It took a bit of brain power to set up but the customer service was good and helped with our questions. We've been using it for over two years now I'm not sure we would want to run our business with out. Love it!

Using app

Almost 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

July 20, 2021

Does exactly what it's supposed to, easy to implement and customize and for customers to figure out!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2021

This is exactly what my website was lacking, and has removed need of me taking down customer requests myself, freeing up time. I've had some trouble with the buttons after changing themes but have been working it out with some support from Back in Stock staff.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2021

Easy to install and great functionality. Everything works smooth and its easy for customers to sign up for notifications.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2021

The app is great to collect emails as soon as an item runs out of stock. Easy setup, even with our customized theme, and when we get new stock we're able to keep up momentum. Perfect solution!

Store

Buzzoms

Using app

5 months

Total reviews

2

Average rating

5.0

4 / 5 Share

June 25, 2021

Some useful functionality missing, but otherwise an excellent app with excellent customer service. Would definitely recommend this app. :)

Using app

About 5 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 22, 2021

Petra is very helpful. She was able to integrate the script into our team and it works great. just the way we like it! We ended up adding it to our second store. The only request we have is to have a more customisable back in stock form.

Using app

3 days

Total reviews

6

Average rating

5.0