All reviews

Rating Breakdown

  • 5
    92% (796 ratings)
  • 4
    4% (36 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 96% (828)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 7, 2022

This app is really easy to use and understand. Their support team was really quick to get back to me as well - I emailed them on Sunday night and by Monday morning I already had a reply. I am very happy!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review! I am glad to know that you are enjoying our app and our support!

5 / 5 Share

Feb. 7, 2022

The guys at the backend are very responsive and helpful, we got exactly what we needed with this application.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your amazing review 😊!

3 / 5 Share

Feb. 6, 2022

The app generally works well for us. The support is no more than ok. We asked for a simple thing like changing the font, but got turned down. After a while we figured it out ourselves, even though we have no coding skills. Should have been an easy fix.

Store

Abate

Using app

Over 1 year

Total reviews

6

Average rating

4.7

Developer Reply

Hey there, Thanks for your review! We are sorry that you did not have a great experience with the support team. Changing the font can easily be applied under the Edit menu of the feature (email template, signup form, product page button) that you wish to change it on. If the font is a custom one, then we would need the referencing the external style sheet. I would recommend finding your font, or one suitable here: https://fonts.google.com/. We would then add this link in the head of the app from our end. I hope that this experience did not deter you from reaching out to the support team. If you ever need any assistance, please feel free to reach out! We are always ready and willing to help 😊! Cheers, Back in Stock Support Team

5 / 5 Share

Feb. 1, 2022

Great support. Requested help with integration and had a very quick response and resolution to the issue.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We enjoy providing you with excellent support 😊!

4 / 5 Share

Jan. 31, 2022

It's simple and easy for customers to use, dashboard is easy to understand. Support team is quick to respond and helpful.

Using app

5 months

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for your review! We are happy to know that you are enjoying our app and support 😊!

5 / 5 Share

May 12, 2026

Very helpful team, easy integration & customization with their help. Scaling up and down can be tricky & costly when releasing high demand stuff. But if only temporary you can pay extra once and go back to a smaller plan after your drop.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your amazing review!

5 / 5 Share

Jan. 28, 2022

We LOVE this app. Being able to notify our customers of a product that comes back into stock is amazing, and the app definitely contributes to increased sales. We recently had a few issues with a new custom site, and Back In Stock customer service went above and beyond to find a work around. If you don't have this app, GET IT!

Using app

12 months

Total reviews

6

Average rating

4.8

Developer Reply

Thanks for your great review! We are happy to know that you are enjoying our app and support 😊!

5 / 5 Share

Jan. 26, 2022

Great app! Back in stock emails help drive conversions and reduce missed opportunities. The support team is also on top of their game and are extremely helpful!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for an amazing review!

5 / 5 Share

Jan. 25, 2022

I was looking for an app that would get the results of interviews from customers and notify them of restock. The functions are simple yet comprehensive. Customer support is also fast and helpful. The new findings could help plan the production of products.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! We are glad to know you are enjoying our app and support!

5 / 5 Share

Jan. 25, 2022

Sarah H. Provided quick and easy service via the new chat feature. No more e-mails back and forth. Perfect execution all around.

Using app

Over 1 year

Total reviews

6

Average rating

4.3

Developer Reply

Thanks for your great review 😊!

5 / 5 Share

April 4, 2025

Been using for 4 years now and each month it is generating revenue. Pricing is fair and the increased sales is great. Sometimes we are restocking an item and in under an hour we have sales for the item. Highly recommend.

Using app

Over 4 years

Total reviews

12

Average rating

4.7

Developer Reply

Thanks for such a great review 😊!

5 / 5 Share

Jan. 20, 2022

We installed Back in stock and have some problem integrating our theme and the lovely Petra helped us very quickly and efficiently. Very happy with the result.

Store

MEZI

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for an amazing review! We are always happy to assist 😊!

5 / 5 Share

Feb. 17, 2025

GREAT APP,has helped increase sales, no problems.

Store

natopia

Using app

Over 4 years

Total reviews

7

Average rating

4.9

Developer Reply

Thanks for a great review!

5 / 5 Share

Jan. 15, 2022

Useful app, especially to track customer interested by out of stock items. The team is really supportive and reply extremely quickly!

Store

ZOUBIDA

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We are happy to know that you are enjoying our app and support! Thanks for a great review!

5 / 5 Share

Jan. 7, 2022

Wonderful! Unbeatable ROI relative to any sort of email marketing or text messaging service. Our model is based around unbeatable pricing on harder to find items, and since we're so often out of stock on many items -- this allows us to easily convert people the moment we get products in-stock.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review 😊. We are happy to know that you are enjoying our product!

5 / 5 Share

Jan. 7, 2022

The app was easy to use and integrated seamlessly with my shopify webstore. Customer support was also prompt and great. Would recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! Thanks for an awesome review! We are glad to know that you enjoy our app and support 😊!

5 / 5 Share

Dec. 28, 2021

Excellent app. Helps generate a lot of sales by sending an email notification to the customer when a product is back in stock.

Store

Goarmy

Using app

4 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your great review!

5 / 5 Share

Dec. 23, 2021

Phenomenal app! It's helped our business tremendously with keeping our customers up to date with our product inventory. The customer support team is very communicative and quick with solutions to any questions or issues we've had. Can't recommend enough!

Store

SUPERX

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are grateful for your review, and happy to know that you are enjoying our product and support!

5 / 5 Share

Dec. 22, 2021

Very happy with Back In Stock. Appreciate the frequent notifications, too. Customer service is great, quick and responsive. SHOUT OUT TO D'ANGELO!

Using app

About 1 year

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for your awesome review! We really appreciate it, and we are happy to know that you are enjoying our app and services!

5 / 5 Share

Dec. 20, 2021

Fantastic app and very helpful developers! Helped me set it up super quickly, and it looks great! Thanks again guys! :)

Using app

2 days

Total reviews

7

Average rating

4.4

Developer Reply

You are welcome! Thank you for an amazing review 😊. We are happy to know that you enjoy our product and services!