All reviews

Rating Breakdown

  • 5
    92% (698 ratings)
  • 4
    4% (33 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (18 ratings)

Reviews with Text

  • 98% (743)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 9, 2020

Fantastic app and support. Easy to set-up and any customisation needed is swiftly delivered with the minimum of fuss. Highly recommend.

Store

HANRO

Using app

7 months

Total reviews

11

Average rating

4.6

5 / 5 Share

Dec. 7, 2020

We have been using Back in stock for the last 1 year. Simply perfect - from the look and feel to the insight it provides. Great application!

Using app

6 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 7, 2020

Great way to generate sales for products that are temporarily out of stock. App sends automated emails to customers that have asked for an update when product is again available.

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Superb app. Seamless for us and for customers. Has made us far more back in what would otherwise be lost sales, than what the app costs each month. Highly recommended

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 28, 2020

Staple, pays for itself. See what customer's want, replenish the demand, make the sale, repeat. Any store that is serious about conversions and want repeat customers, need to have this.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

I used the App for back in stock notifications. The App it's intuitive and great. But it's not obvious that it's very important to set a minimum quantity of products to trigger the notifications. It should come with a bigger number by default or have an automatic pair, like 1 product x 1 client minimum.

Store

Amanuta

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Back in stock is simple to use and generates a large number of sales for us every month. I'd highly recommend this app.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Love this app!! The support team is super helpful and timely when it comes to any questions about the app.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Excellent app. Has generated a ton of revenue for us. It just works; does what it needs to do. And does it well.

Store

Kalm

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

The app is working very well and they helped me integrating it into my webshop. My customers are already using it and now I can easily track what they are interesting in, making it easier for me to offer the right products to my customers.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2020

This is probably one of the best apps we have installed. Not only is it easy to use, reliable, and does an amazing job, their support team is fantastic. Always ready to help and quick turn around on requests. I'm so happy we have this app installed.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

Super useful app, if you know how to code you'll be able to customise the styling of email notification even more. The support was prompt and helpful, assisting us with minor styling update which we were stuck at.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 15, 2020

Super helpful support team! The app is easy to use and helpful when alerting customers when an item is back in stock!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

I can't believe I didn't install this app years ago! I have satisfied customers who are getting the pieces they wanted and I am collecting money that was just falling through the cracks!! Within a week I had generated over $2000 in sales that I would have lost. And the customer support is SO GOOD.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2021

A simple-to-use app that does exactly what it says and most importantly, it generates actual revenue. Support from their Customer Success Service is AMAAAZING. We needed a few hundred emails to be uploaded and they were very super speedy in helping us to do that in 1-2 days. The only thing that I would suggest to improve on this app is that it'll be great if there is a customised email builder so that we can drag and drop blocks to edit the email. Otherwise, it's all good!

Store

Thirsty

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Excellent app with a top-notch support team. Does what it says in an efficient and user-friendly way.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

We have used this app for multiple years over 7 shopify stores. It works great and the customer service is prompt and helpful.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a million for your super review 🤩!

5 / 5 Share

Oct. 28, 2020

Other apps on the Shopify app store should take notes from this one. Such a delightful experience from start to finish. The app is well made, both technically and functionality wise. Everything is easy to edit and fix yourself, you have access to do your own css and even edit the html in the emails. You also have a lot of control over how the app behaves in all contexts. I couldn't get the button below the add to cart button to function right away, and responded to the perfect welcome email I had received that I had some issues. A few hours later, I was followed up with visual suggestions as to how it can look, with the question if I wanted it like that. I approved it, and it was live when I woke up the next day. I can highly recommend both the app and the company, and I will take a closer look at other apps from this company too. We have just used the app for one day so far, and are already seeing nice results. You can't go wrong with this one. *The added benefit of being able to manually add emails for notifications when things are back in stock, is also something we have been missing for a long time, and is solved with this fantastic app. Some quick points: *Full control over position, text, and design of buttons, floating buttons, emails, translations, css, html *Built in tracking *Manually add people to get notified saves time for customer service *Integrates with Shopify, CM, Klavio and other email providers *Can get checkbox to get added to newsletter too *Export to csv *Simple interface to get a quick overview *Option to allow customers to manage email subscriptions in one place *Notification reminders *Can sync with some external warehouses too *Webhooks for automations and other sync *Same day support of high quality

Using app

About 21 hours

Total reviews

19

Average rating

4.6

5 / 5 Share

Oct. 23, 2020

So easy to set up and use. This is a life saver and no brainer! Makes managing and forecasting inventory so much easier.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

Back in Stock is an absolute no-brainer... Does what it's designed to do and does so very effectively!

Using app

11 months

Total reviews

5

Average rating

4.2