All reviews

Rating Breakdown

  • 5
    93% (798 ratings)
  • 4
    4% (36 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 96% (830)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 22, 2021

Very happy with Back In Stock. Appreciate the frequent notifications, too. Customer service is great, quick and responsive. SHOUT OUT TO D'ANGELO!

Using app

About 1 year

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for your awesome review! We really appreciate it, and we are happy to know that you are enjoying our app and services!

5 / 5 Share

Dec. 20, 2021

Fantastic app and very helpful developers! Helped me set it up super quickly, and it looks great! Thanks again guys! :)

Using app

2 days

Total reviews

7

Average rating

4.4

Developer Reply

You are welcome! Thank you for an amazing review 😊. We are happy to know that you enjoy our product and services!

5 / 5 Share

Dec. 20, 2021

Great app to keep customers in the loop about products when they are restocked. This does a great job of driving immediate sales.

Using app

Over 2 years

Total reviews

29

Average rating

5.0

Developer Reply

Thank you for your review! We are happy to know that you are enjoying our product!

5 / 5 Share

Dec. 17, 2021

Fantastic support - they integrated into in my theme that isn't one of the default integrations available - very swift response too!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are excited about your review! And glad to know that you love our service 😊!

5 / 5 Share

Dec. 15, 2021

Great support from Jorge integrating to my theme. We needed a solution because we stopped taking preorders due to uncertain shipping, as soon as items are back in stock we sell the sales roll in. Nice app. www.barebackfootwear.com

Using app

6 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your review. We are happy to know that you are loving our app!

4 / 5 Share

Dec. 14, 2021

When we switched themes, there was a bit of time that it didn't work with our new theme. We realized how much we really utilized and needed this feature. We are glad it is back and working on our new site :)

Using app

Almost 2 years

Total reviews

10

Average rating

4.3

Developer Reply

Hey Taylor, We are happy to know that you are loving our app! The theme integrations are provided by the theme's developer. If you ever have issues with the theme's integration, feel free to reach out to our support team. We will have a custom button designed for you, that will fit perfectly in your theme 😊! Cheers, The Back in Stock support team

1 / 5 Share

Dec. 7, 2021

We uninstalled this app months ago and yet it's still on our website. Why? They should remove the code if the shop requested the app to be removed. Expect junk code living on your site after installing this. Very unprofessional.

Store

Lioness

Using app

10 months

Total reviews

11

Average rating

4.0

Developer Reply

Hello, A default implementation of Back in Stock does not insert code into the theme; custom code added to interact with Back in Stock will not be automatically removed on uninstall as it is not native to Back in Stock. By default Back in Stock shows the button using Shopify ScriptTags, and is removed on uninstall. Kind regards, Back in Stock Team

5 / 5 Share

Dec. 2, 2021

I needed support and they were very quick to help and resolve my questions. Definitely would recommend. I had people providing their email right away.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your review and providing you support 😊!

5 / 5 Share

Nov. 29, 2021

This is one of my favourite apps! It literally creates sales for me. Something out of stock? No problem. Back in Stock asks for the customer email to be notified when you update your inventory. when I asked for developer hep they were kind and super helpful.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

I had an issue with the button not appearing on my website because the theme I selected wasn't listed with Back In Stock. After reaching out to their support team, I received a response quite quickly and they resolved the matter within a day. I appreciate their quick turnaround and communication. Special thanks to Jorge!

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 5, 2024

The app is an excellent tool offering customers a greater sense of confidence in knowing that we will get back to them just as soon as the items they want are available to ship.

Using app

About 4 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 25, 2021

I love the Outstanding Customer Service - quick reply and always happy to help. Back in Stock App works as expected. Only thing is the localization of E-Mail content

Using app

6 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 24, 2021

Very helpful team and support. They were able to provide me with step by step instructions on how to fix any problems.

Store

The 5TH

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

I used this app to help me keep track of highly requested items. This app is amazing and the customer service is top tier

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

This is a great app and we appreciate the stellar customer service. It does what is advertised and is easy to navigate.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

I absolutely LOVE this app it’s a game changer for adding sales and the customer service is excellent!

Using app

11 months

Total reviews

5

Average rating

5.0

3 / 5 Share

Nov. 15, 2021

I think this app is great and works amazing, but I'm kind of bummed that I haven't really been able to get help from support.

Using app

5 days

Total reviews

6

Average rating

3.3

5 / 5 Share

Dec. 20, 2022

Amazing app and customer service! We needed help transferring notifications on a product and Sara was super responsive and quick to help us during the busy holiday season. Highly recommend!

Using app

About 2 years

Total reviews

20

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

Very prompt and detailed help from the support team! I am happy that there is a functionality to notify customers when items are available for preorder.

Store

Vanbase

Using app

9 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 3, 2021

Great app! Quick service. They respond in a short period of time. Highly recommend if you want to notify your customers about restock info via email.

Using app

About 2 years

Total reviews

2

Average rating

4.5