All reviews

Rating Breakdown

  • 5
    92% (791 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (20 ratings)
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5 / 5 Share

Nov. 23, 2020

Impressive product. Very easy to setup and nice level of customisation. Paid for itself within minutes!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2020

This is probably one of the best apps we have installed. Not only is it easy to use, reliable, and does an amazing job, their support team is fantastic. Always ready to help and quick turn around on requests. I'm so happy we have this app installed.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

Super useful app, if you know how to code you'll be able to customise the styling of email notification even more. The support was prompt and helpful, assisting us with minor styling update which we were stuck at.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2020

We've had a hard time maintaining inventory levels of our product thanks to shipping issues, freight issues, and COVID. But thanks to Back In Stock, we haven't lost customers along the way. I was skeptical that folks would really come back, or that the process of sending them messages would be painful or time-consuming, but as soon as we added inventory, messages went out automatically and we captured a bigger proportion of those lost sales than we had expected. UPDATED: After a recent social media hit on TikTok, we sold out in a matter of hours. And as my resupply took weeks to reach our fulfillment center and get processed, we were effectively down that whole time. Thanks to Back In Stock, we gathered hundreds of interested peoples' emails and converted hundreds into sales when we had stock again. This is critical for a shop like ours that sells only one product and can't offer alternatives.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2020

Super helpful support team! The app is easy to use and helpful when alerting customers when an item is back in stock!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

I can't believe I didn't install this app years ago! I have satisfied customers who are getting the pieces they wanted and I am collecting money that was just falling through the cracks!! Within a week I had generated over $2000 in sales that I would have lost. And the customer support is SO GOOD.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Love this app! Because of this app we have more sales and we don't need to email all customers. Great customer service aswell! Great support!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2021

A simple-to-use app that does exactly what it says and most importantly, it generates actual revenue. Support from their Customer Success Service is AMAAAZING. We needed a few hundred emails to be uploaded and they were very super speedy in helping us to do that in 1-2 days. The only thing that I would suggest to improve on this app is that it'll be great if there is a customised email builder so that we can drag and drop blocks to edit the email. Otherwise, it's all good!

Store

Thirsty

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2020

Back In Stock has amazing customer service that can easily integrate this app so it matches the look and feel of your website. #1 Back in Stock app out there!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Excellent app with a top-notch support team. Does what it says in an efficient and user-friendly way.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

We have used this app for multiple years over 7 shopify stores. It works great and the customer service is prompt and helpful.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a million for your super review 🤩!

5 / 5 Share

Oct. 28, 2020

Other apps on the Shopify app store should take notes from this one. Such a delightful experience from start to finish. The app is well made, both technically and functionality wise. Everything is easy to edit and fix yourself, you have access to do your own css and even edit the html in the emails. You also have a lot of control over how the app behaves in all contexts. I couldn't get the button below the add to cart button to function right away, and responded to the perfect welcome email I had received that I had some issues. A few hours later, I was followed up with visual suggestions as to how it can look, with the question if I wanted it like that. I approved it, and it was live when I woke up the next day. I can highly recommend both the app and the company, and I will take a closer look at other apps from this company too. We have just used the app for one day so far, and are already seeing nice results. You can't go wrong with this one. *The added benefit of being able to manually add emails for notifications when things are back in stock, is also something we have been missing for a long time, and is solved with this fantastic app. Some quick points: *Full control over position, text, and design of buttons, floating buttons, emails, translations, css, html *Built in tracking *Manually add people to get notified saves time for customer service *Integrates with Shopify, CM, Klavio and other email providers *Can get checkbox to get added to newsletter too *Export to csv *Simple interface to get a quick overview *Option to allow customers to manage email subscriptions in one place *Notification reminders *Can sync with some external warehouses too *Webhooks for automations and other sync *Same day support of high quality

Using app

2 months

Total reviews

19

Average rating

4.6

5 / 5 Share

Oct. 23, 2020

So easy to set up and use. This is a life saver and no brainer! Makes managing and forecasting inventory so much easier.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

Back in Stock is an absolute no-brainer... Does what it's designed to do and does so very effectively!

Using app

11 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 20, 2020

Easy to use and great for my customers to keep tabs on when items they are wanting are back in stock. I was a little put off at the price at first but the sales that it helps generate more than pay for the app. I highly recommend this app.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2020

Love this app and the support provided is excellent! The team are always fast to respond and resolve any questions.

Store

A7 UK

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

We have been using Back in Stock for six months and it has been one of the most effective apps - it saves us time, creates sales and provides flawless service to our customers. We can't live without it now. Highly recommend!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

This app is 100% worth it. Integrates with your theme seamlessly and support is excellent. Customers love getting notified and it's great for building an audience too.

Using app

Over 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Easy to use and has been great for helping customers stay in the know. Recently had some issues with a customization and through some back and forth their support team was extremely helpful is resolving the issue so that we're back up and running smoothly.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

Love this app! It is easy to use and adds great insight into what our customers want to see restocked. The support team is fantastic. They went above and beyond, helping us integrate the app into our website, and making small changes to really make the appearance of app design flow with our product pages.

Using app

4 months

Total reviews

1

Average rating

5.0