All reviews

Rating Breakdown

  • 5
    92% (791 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (20 ratings)
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5 / 5 Share

Oct. 9, 2020

Dont usually write reviews but this app really has outdone it self, as we've grown as a business we have introduced different themes, one of which stopped the app working altogether, send a quick message to their team and within the hour they replied. Completely understood the situation, proposed a couple of options going forward and now i dont have to worry about missing out on sales esspecially after some stock shortages. This service is priceless and the app has worked without fail since purchasing it for £8p/m, £8 investment for 100's in sales. I spoke to 4 other apps with the same issue, all unhelpfull, automated responces. Amazing work guys, they know what theyre doing and i trust them with my business' sales

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2020

Easy to use app that does what it promises. Support team was very helpful in ensuring proper integration with our theme.

Using app

3 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Oct. 8, 2020

If you need help you are on your own, they recommend that you contact a developer - it is not fair to call it support, sorry.

Using app

Over 1 year

Total reviews

9

Average rating

4.6

5 / 5 Share

Oct. 7, 2020

Amazing app! We've been able to capture so much extra revenue which would have been left on the table if it weren't for this app. Highly recommend.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

We have been using this app for over a year. We are quite happy with it as are our customers. The app is great at keeping track of who needs an email and sending it out when things restock. I could not ask for a better app. It has worked flawlessly with our store.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2020

Sarah at Back in Stock did an amazing job! She worked personally with me after hours to retrieve data. We are grateful and I recommend working with Sara!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

one of the most useful shopify apps i have seen and so easy to install even for the non computer friendly was getting continuous emails asking when something would be back stock? not had one since installing this app- put simply - it works, will be looking out for any other shopify apps from this company

Using app

3 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Sept. 20, 2020

Really works well- esp instant email notifications when a request is put thru. Customer support excellent

Store

frockk

Using app

Over 1 year

Total reviews

7

Average rating

4.1

4 / 5 Share

Jan. 29, 2021

We have been using this app for a few months now. Although the plans are quite expensive for us as a very small business, it is very easy and quick to set up and our customers love the convenience of being notified.

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 18, 2020

I loove this app! It is easy to use, makes us a bunch of money and their customer support is amazing!!!! When you run a store customer support is everything and these guys are there for anything you need!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

We've used this app for years and it continues to drive sales. We have core products coming and out of stock regularly. Back in Stock allows us to communicate with customers as soon as the product is available for purchase. It makes for some seriously happy customers which we love!

Store

Brass

Using app

Over 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

We have been using the back in stock app for two years now and we have seen both high conversions and excellent insights into what products our customers are looking for us to restock. This is a core app in our tech stack with the best customer support. Highly recommend this!!

Using app

Over 2 years

Total reviews

14

Average rating

5.0

Developer Reply

You're awesome! And we're happy to be working with you! Thanks for your awesome updated review 🙂!

5 / 5 Share

Feb. 25, 2021

Back in Stock is a phenomenal app—super easy to set up and user friendly! It's a great way to market product that is sold out by having customers waitlist /sign up for restock. Also fabulous to pull data re. how many customers are interested in specific product before re-producing... Highly recommend for any small business, its a quick and easy way to generate tremendous sales! - Chaya, solika.com

Store

SOLIKA

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

It is a very convenient app. You can build a good relationship with both those who sell and those who buy.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

I've been using Back In Stock since day one. Of ALL the apps I use, this one matters the most. We are a small business, we make products in small batches, so we are always out of stock. This saves a ton of time because the notifications are automatic. More importantly it pays for itself in sales because I collect emails through the notifications form and don't lose out on sales. PLUS, their customer support team is on point. I message them all the time with questions and requests, they get back to me quickly every time. They are a critical partner in our business' success.

Using app

Over 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

Great app. Great service helping with the installation. I'd highly recommend this app for your Shopify store.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

So far so good! Obviously, I use the app for back in stock notifications and also for pre-order items. Very simple to install and use. I enjoyed the free plan for a few months and upgraded to the paid plan. If the paid plan comes with a bit more notification quota, that will be great. Other than that, all good.

Using app

12 months

Total reviews

11

Average rating

4.7

5 / 5 Share

Aug. 27, 2020

This app provides a key function for our business. We use it to collect customer interest in the weeks prior to a new season collection launch and then disable the function (via a product tag) for the seasonal products which cannot be restocked. We use it continually on our all-season replenishable products. We have had a few theme integration challenges and support was also good. I recommend this app to all my partners.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

State of the art support and team. App is working absolutely fine and support staff also helped us with code to add the system working, perfect! Almost upgrading to a paid subscription.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

Back In Stock is amazing and I only wish I added this to my store earlier. The return on spend is more than worth it and the up tick I have had in sales since adding this app is even more than expected. Very happy with Back In Stock!

Using app

Over 1 year

Total reviews

5

Average rating

4.6