All reviews

Rating Breakdown

  • 5
    93% (798 ratings)
  • 4
    4% (36 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 96% (830)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 11, 2021

The app has been really great in recovering what could have been lost sales. The staff was helpful when it came to integrating the app.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2021

Fair price, great features, and responsive support. Highly recommend for any Shopify store, large or small.

Using app

About 5 years

Total reviews

16

Average rating

4.4

4 / 5 Share

June 10, 2021

(Updated) After discussing further with the app developers they will open up for the possibility to manage to downgrade the account on your own. (Original) The app does its job and we are very satisfied with the app as long as we can stock up and therefore have the benefit of informing our customers that several products have been stocked up. However, it is not easy to switch from a paid version to a free version during the months when we do not benefit from the app. As a result, we have to pay for the app during the months that we do not benefit from it. The only way to downgrade to the free version again is by contacting them. They should have the opportunity to downgrade the app themselves via their "Billing" page.

Using app

6 months

Total reviews

4

Average rating

4.5

5 / 5 Share

June 6, 2021

Simple and effective app for taking back and delivering in stock notifications. Price is appropriate as well.

Using app

2 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 2, 2021

App is easy to set up and it allows customers to subscribe to notifications for products that are currently out of stock. To develop the app further, it would be great to add a feature, that would allow sending a notification for "replacement product" (e.g. product size has changed a little bit and the new product has a different SKU, but it is still "the same product").

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 28, 2021

Been using this app for a few years and we like it. It allows us to recoupe potential lost sales. We're busy and the customer's busy and it's a great reminder without having to have someone go back and let the customers know the product is back in stock.

Store

Nexbelt

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 28, 2021

Works perfectly fine and as we needed some customization for our new theme Petra offered perfect help in an amazing and friendly manner. Thanks!!

Store

mokebo

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 25, 2021

Useful and worthy app. I'm just starting, but the app helps me recover a lot of sales I otherwise would have lost.

Using app

3 months

Total reviews

11

Average rating

4.6

5 / 5 Share

May 25, 2021

its one of those apps that you install once and it keeps working in the back without you ever having to do anything. perfect, is does what it supposed to and without any fuzz, can really recommend!

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Really solid app. It's easy to set up, easy to customize, and works extremely well. It completely eliminated the need to manually follow up with customers on back-ordered items and we like the weekly reports that tell us what people want the most.

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

May 17, 2021

Back In Stock has been a seemles way of notifiying customers when items are back in stock. It literally requires zero effort on our end. They are also quick to respond when questions or issues arrise.

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 12, 2021

This app didn't work for our store. Customer service was slow to respond to the issue, and responded by asking us to delete and re-install the app. We did that and it still didn't work. We again emailed customer support and never heard back. Will need to look for another solution.

Using app

4 days

Total reviews

13

Average rating

2.8

5 / 5 Share

May 12, 2021

Great app. Super fast support - took the time to understand my needs and found a great solution. These guys are awesome. Get this app.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2021

We have been using Back In Stock for a couple of years now. We sell parts for motosports units, and customers were asking us all the time to let them know when we got something back in. This simple app provides the perfect way for customers to get notified without the hassle of us trying to keep track of our customer requests. A second bonus is that when you see a bunch of folks waiting on a specific item, you know you need to order some more. I highly recommend this product.

Using app

Almost 4 years

Total reviews

5

Average rating

4.8

5 / 5 Share

April 29, 2021

The Back in Stock app is the greatest thing since sliced bread. Outrageous return on such a small investment. Our results are off the charts. Highly recommend to everyone with a Shopify store!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2021

Seamless. Great for both the customer and marketing. Set it and forget it and watch sales come in automatically when your product restocks.

Store

Rumpl

Using app

About 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

April 19, 2021

It works very well for us. We often sell out quickly and then we get some back in return. Our customers can easily sign up on their sold out size to get notified if it will come back in stock. The app is easy to personalize and support is very good. We have used it for almost a year.

Using app

About 1 year

Total reviews

5

Average rating

5.0

2 / 5 Share

April 16, 2021

This app works fine but is priced wrong. It should be priced by number of emails vs a monthly limit. The way most stores will use it will hit the limit every month making the lowest plan worthless. When a product goes out of stock for us, it is out of stock for a month or two. We may not send an email for many months because a shipment hasn't arrived. However, once a container arrives a ton of products get back in stock, there are 500 people waiting and we always hit the email limit. So we can go 4 months paying $20 for no emails and then when we really need this app, it throttles us down and we can only send out 100 emails and need to pay more? It would be nice if we could just roll over our unused emails each month. We switched to a free back in stock app that is just as good and has no limits.

Using app

Almost 2 years

Total reviews

5

Average rating

3.2

Developer Reply

Hello, thank you for leaving us a review; just wanted to leave some feedback to let you know we this is something we are currently working on; notifications that do not expire that you can just buy in 'packs'. If you can get in touch with us on [email protected] I would be happy to provide more info.

5 / 5 Share

April 12, 2021

New to it and so far it's been q great experience. technical support response time was SUPER QUICK, helpful, and nice.

Using app

About 18 hours

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 28, 2024

This app is exactly what I need to keep track of variation restock requests. The integration looks very professional and it always runs seamlessly. It's a mainstay for us.

Using app

Over 3 years

Total reviews

3

Average rating

5.0