All reviews

Rating Breakdown

  • 5
    92% (791 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (20 ratings)
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5 / 5 Share

Aug. 19, 2020

Unbelievably easy to use. Completely customizable to send notifications. Had some custom things done and the support is great. works with shopify locations. easy revenue, set and forget! plus great

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 17, 2020

Really great app, worth the money, works good, there is needed customization to meet your Brand needs. Always upgrades, that we've recently added sign up for the Back in Stock items using phone number. Recommend to use!

Using app

Over 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 15, 2020

Really excellent app. Has produced a lot of sales for my store. Highly recommend for businesses. Easy to use too

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

I used this app to notify my customers when my products are back in stock especially in those challenging times, and I am very happy about it. It works perfectly and their support is quick and effective. Strongly recommend it.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

We handcraft our products and often go out of stock. Back In Stock has been huge in informing us about what our customers want and when, thus guiding our production decisions, as well as automatically notifying our customers when an item they want is available. It's invaluable being able to know exactly what your customers want, and then having a direct pipeline to customers that are already ready to buy. Plus, Back In Stock is easy and intuitive to use. Easily my best investment for my website.

Using app

Over 5 years

Total reviews

9

Average rating

4.6

4 / 5 Share

Aug. 5, 2020

An incredibly useful app that has helped close a lot of sales from items out of stock, and identify which of our products are in most demand. Highly recommend it. I do think the backend could improve as far as design and ability to navigate the data of sign-ups for specific products.

Using app

9 months

Total reviews

5

Average rating

3.6

5 / 5 Share

Aug. 3, 2020

I'm a big fan of Back in Stock. We've used it for years. Every year, it just gets more valuable and drives more sales for us. The process to update customers on incoming stock would be way to labour intensive without this. The support is also very responsive.

Using app

Over 4 years

Total reviews

14

Average rating

4.7

5 / 5 Share

July 30, 2020

Back In Stock just works. Took less than 5 minutes to set up and the rest is automated. We use it not only for in-stock notifications but to judge interest in new designs. First and the only in-stock app we've used but we'd highly recommend it!

Using app

11 months

Total reviews

3

Average rating

3.7

5 / 5 Share

July 29, 2020

Amazing service! Great app and the back up from James and the team was really quick. The app works really well!

Using app

About 6 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 27, 2020

This app is a key component to my business. We are a business that runs out of stock quickly and Back in Stock allows us to bring customers back to the shop once we restock. I recommend it to any new business starting out of Shopify as one of the best apps to integrate into your store. They are also super helpful and responsive to any question or need. Only good things to say!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2020

Easy integration and immediate results. We installed it late last year and has consistently given us great returns so we have upgraded our plan twice already. Especially in this time of interuptted supply it is a great way to generate sales.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2020

absolutely fantastic app and great customer service. highly recommend for sites that have frequent stock outs and replenishments. well worth it.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 23, 2020

We used to collect emails through our theme. Then we’d have to go back through them to find the email addresses and then finally create emails to send to the customers. This solves the problem really well. James was particularly helpful answering questions so we could make this work for us. Really nice app, saving us lots of time, and converting customers.

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 20, 2020

We use back in stock on all 5 of our Shopify stores and wouldn't go without it. The functionality is great and we get a surge in sales when we get a product back in stock. Great app, great support team, two thumbs app for back in stock!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 17, 2020

This app is great - we chose it because it will batch send based on inventory vs. the number of notification (so you don't send way too many notifications when only a small amount of inventory comes back in stock). We are seeing great revenue from an app that requires almost no maintenance once it's installed! It's also super easy to exclude products or toggle notifications on and off per product using a simple tag in Shopify. Finally, I recently had to reach out to their support team to help us manually move notifications to a new SKU for the same product - I have never received such helpful and prompt response from a support team on a Shopify App. We would highly recommend Back In Stock!

Using app

Over 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

July 17, 2020

This app saves us time when customers want to know when a product will be back in stock. It also generates quite a bit of sales for us! (More than enough to pay for the app). I would like some additional features - for example, if a product is discontinued and replaced with another product, I'd like to be able to move the notifications over to that new product. Or if a product is discontinued, I'd like to be able to notify my customers inside the app and not manually. Other than that, it has a lot of great features, and when a product comes back in to stock, we know that our customers have been notified which generates a decent amount of sales!

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

July 17, 2020

The app is very simple and exactly what Back-in-stock alert should be. I switched my website theme and the app stopped working. I just emailed the support and they got it sorted very quickly. Highly recommend this app.

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2020

Really good app - has allowed us to recapture sales that we would otherwise have lost when being out of stock. Love how it integrates into the store.

Store

Bedfolk

Using app

About 3 years

Total reviews

7

Average rating

3.3

5 / 5 Share

March 12, 2021

This app brings the most revenue to our company. It's that simple. I can go on and on about how easy it is to use, and customize, but at the end of the day, we capture more sales and revenue with this app than any other. It's an absolute must have !!!!!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 10, 2020

I am so glad I added Back In Stock the moment that I ran out of stock on my most popular item! The moment I received new stock and updated my inventory count, Back In Stock sent over 1,000 emails in a matter of minutes, and my conversion rate more than quadrupled from the dry months of May and June!! :)

Using app

2 months

Total reviews

1

Average rating

5.0