All reviews

Rating Breakdown

  • 5
    93% (798 ratings)
  • 4
    4% (36 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 96% (830)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 31, 2020

Back In Stock is incredibly easy to set up and James from support is both helpful and speedy. We didn't have any issues integrating this app into our theme and once our inventory came in stock, the emails went out very quickly. The app has already paid for itself!

Using app

18 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review and feedback! We are happy that we were able to quickly help out and that you have already seen conversions! If you ever need anything in the future just get in touch!

5 / 5 Share

Jan. 28, 2020

This app is great and does exactly what I need it to do. Very easy to navigate too. I would definitely recommend this app to any store that has in demand products that tend to sell out.

Using app

Over 1 year

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for your review and feedback. Great to hear you found everything without any issues. We have tried to keep the UI relevant to its categories making it simple to manage. If you ever have any questions or need any assistance in the future, just get in touch!

5 / 5 Share

Jan. 22, 2020

LOL. Added this app to our store, it installed itself and started working perfectly by itself. The entire process took about a minute. Even the 'back in stock' e-mail matches our theme perfectly. Incredible. I have NEVER had an app be this easy and straight forward in my life.

Using app

9 minutes

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for your review, awesome to hear everything was working out of the box. We have a lot of theme integrations available for a wide variety of themes, so setup can be pretty easy in most cases! If you do ever need any assistance, feel free to get in touch!

5 / 5 Share

Dec. 4, 2019

The app wasn't working for us, but the developer solved the issue in a timely manner. Great service. Great product. Definitely recommend these guys.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad we could get everything working! If you ever need any help in the future just get in touch!

5 / 5 Share

Nov. 14, 2019

The BackInStock makes it easy for me to see what my customers want more of! Once I restock items my customers are notified immediately.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Don't forget you can also setup a delivery policy to control how many notifications are sent on restock. If you ever have any questions or problems just get in touch!

5 / 5 Share

Oct. 31, 2019

This app is a really helpful feature for our customers, as sometimes we have quite long waits for our products to be restocked, and then when they do come back in, they can sell out quickly, so this helps keep customers up to date. The support is EXCELLENT. James helped me with so many little questions, and he adapted and styled the integration to sit perfectly within my store.

Using app

11 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your review! Happy to help and if you ever have any further questions or want any styling changes made, just get in touch!

5 / 5 Share

Oct. 10, 2019

This is a good app. And I like the options it gives on where I want the notification button. That, and also a few other customizations that I was able to get it. Good experience overall, setting it on my store

Using app

1 minute

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback and review. We are happy to assist! If you ever need anything in the future just get in touch with us again!

5 / 5 Share

Oct. 3, 2019

Amazing support and great app! I installed on a new theme and Back in Stock set-up a custom button for me. Can't wait to start seeing sales from my back in stock emails.

Using app

9 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 2, 2019

The app is great. We do have an issue where the app creates accounts in Shopify with the collected email address but no First and Last name which is causing issues with a Celigo/Netsuite sync due to those being required field to sync. Developers seem to have no intentions on helping out with this situation. Take it or leave it. Otherwise our customers do appreciate the capability.

Using app

Over 1 year

Total reviews

11

Average rating

4.5

5 / 5 Share

Sept. 27, 2019

Very impressed with the customer service of this app. I am excited to see how much this helps us with ordering quantities! :)

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback and review. We are happy to help if you ever need anything in the future!

5 / 5 Share

Aug. 27, 2019

Brilliant ... keeps us updated with what people are wanting, so have confidence to produce more stock. The auto generated form is so helpful. thank you.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review and feedback! Great to hear everything is working out, if you ever need anything in the future just get in touch!

4 / 5 Share

Aug. 9, 2019

We love this app! The only thing we wish we could change is using it as a coming soon option also and change the wording to say Coming Soon instead of Sold Out. Other than that this app is perfect and has done a great job for us!!

Using app

10 months

Total reviews

10

Average rating

4.9

Developer Reply

This is awesome feedback. Back in Stock can be used in a "coming soon" or a "sold out", but sounds like you want the ability to do this at the product level. Duly noted! Your feedback helps us make our app better :)

5 / 5 Share

July 26, 2019

We have started utilizing Back In Stock app for all of our "Coming Soon" products to gather what the interest is for any product we want to release. This app has made us a ton of money and I would highly recommend it for any e-commerce store!

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Awesome! This is a great way to gauge demand for an upcoming launch. Glad you guys are using the app in creative ways :)

5 / 5 Share

July 13, 2019

Back in stock totally pays for itself and works great! Highly recommend if you're looking for a way to notify customers when an item they want is back in stock.

Using app

7 months

Total reviews

9

Average rating

4.9

Developer Reply

Thank you for your review and feedback, great to hear everything is working and on track. If you ever have any issues, questions or suggestions just let us know on [email protected].

5 / 5 Share

Jan. 30, 2022

Great app, it just works and converts sales. And the customer service is top notch. we received a fast response for a custom request that was completed asap - Rogue Rider Industries

Using app

Over 3 years

Total reviews

7

Average rating

4.0

Developer Reply

Cheers for the review! If you have a Mailing list for your store you can also add one of our ‘App integrations’ this will let your customers sign-up for your mailing list while signing up for a notification! If you have any questions or problems, just reach out to [email protected]!

5 / 5 Share

Feb. 16, 2024

This app has been a real time saver. It saves me from manually contacting customers to let them know a desired item is available AND it lets me know how many requests I have for each item, so I know what to make first.

Using app

About 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review. Don’t forget that you can also set a Delivery Policy to limit how many notifications are sent depending on the inventory count of the product. This is great for limiting how many notifications are sent and really driving the conversion value as much as possible by limiting any lost notifications. Ever need anything just send us a line on [email protected].

5 / 5 Share

July 9, 2019

This app works great for me. Customers are able to sign up for email notifications for products that are sold out in their size and I get good data on what my customers are in need of.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 6, 2019

We've been using Back in Stock for 4+ years and have never had a single issue. It's an important part of our customer service. Every time we add a product back into inventory we see a huge uptick in sales thanks to this app. We also use it to drive excitement over new products before they launch.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 21, 2019

Big fans of the creators of this app. Firstly, it's a really handy app, and the design and functionality is great. Secondly, they responded to an issue we were having by getting their developers to make a change in a really quick turn-around. Thanks!

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 6, 2019

Wirklich eine tolle App. Der Service ist der Wahnsinn. Antworten immer schnell und unkompliziert. Wirklich super.

Store

Snocks

Using app

5 days

Total reviews

4

Average rating

4.5