All reviews

Rating Breakdown

  • 5
    93% (770 ratings)
  • 4
    4% (34 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 96% (802)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 26, 2019

We have started utilizing Back In Stock app for all of our "Coming Soon" products to gather what the interest is for any product we want to release. This app has made us a ton of money and I would highly recommend it for any e-commerce store!

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Awesome! This is a great way to gauge demand for an upcoming launch. Glad you guys are using the app in creative ways :)

5 / 5 Share

July 13, 2019

Back in stock totally pays for itself and works great! Highly recommend if you're looking for a way to notify customers when an item they want is back in stock.

Using app

7 months

Total reviews

9

Average rating

4.9

Developer Reply

Thank you for your review and feedback, great to hear everything is working and on track. If you ever have any issues, questions or suggestions just let us know on [email protected].

5 / 5 Share

Jan. 30, 2022

Great app, it just works and converts sales. And the customer service is top notch. we received a fast response for a custom request that was completed asap - Rogue Rider Industries

Using app

Over 3 years

Total reviews

7

Average rating

4.0

Developer Reply

Cheers for the review! If you have a Mailing list for your store you can also add one of our ‘App integrations’ this will let your customers sign-up for your mailing list while signing up for a notification! If you have any questions or problems, just reach out to [email protected]!

5 / 5 Share

Feb. 16, 2024

This app has been a real time saver. It saves me from manually contacting customers to let them know a desired item is available AND it lets me know how many requests I have for each item, so I know what to make first.

Using app

About 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review. Don’t forget that you can also set a Delivery Policy to limit how many notifications are sent depending on the inventory count of the product. This is great for limiting how many notifications are sent and really driving the conversion value as much as possible by limiting any lost notifications. Ever need anything just send us a line on [email protected].

5 / 5 Share

July 9, 2019

This app works great for me. Customers are able to sign up for email notifications for products that are sold out in their size and I get good data on what my customers are in need of.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 6, 2019

We've been using Back in Stock for 4+ years and have never had a single issue. It's an important part of our customer service. Every time we add a product back into inventory we see a huge uptick in sales thanks to this app. We also use it to drive excitement over new products before they launch.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 21, 2019

Big fans of the creators of this app. Firstly, it's a really handy app, and the design and functionality is great. Secondly, they responded to an issue we were having by getting their developers to make a change in a really quick turn-around. Thanks!

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 6, 2019

Wirklich eine tolle App. Der Service ist der Wahnsinn. Antworten immer schnell und unkompliziert. Wirklich super.

Store

Snocks

Using app

5 days

Total reviews

4

Average rating

4.5

4 / 5 Share

May 1, 2019

I am generally very happy with how this app works, the only thing I can think of as a problem is that it does not show the "Email me .. " box when you look at a product in "Quick View"

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

June 24, 2021

essential for managing our ever-changing stock situation- also great for forecasting demand for items! Would be overwhelmed with email if we didn’t have it!!

Using app

About 5 years

Total reviews

12

Average rating

4.9

5 / 5 Share

April 19, 2019

We love this app. There have been many conversions from our back-in-stock notifications. Thank you!

Using app

About 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 17, 2019

We love this app! Simple to install and maintain. Gives us accurate info on what customers want that we are out of stock of. Automatically sends interested customers email when we are back in stock of items! Thanks Team!

Using app

Almost 3 years

Total reviews

10

Average rating

4.9

5 / 5 Share

April 16, 2019

Back in Stock is a very important and successful app for us. It generates a lot of revenue that would otherwise be lost

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2019

Great app, even better customer service! I had a couple of requests for the placement of the notification button on my store across different views (phone, tablet, desktop) and the team here quickly and effectively made the changes to match my store's design aesthetic and requirements.

Using app

2 days

Total reviews

3

Average rating

5.0

1 / 5 Share

March 6, 2019

The application, unfortunately, was not a great fit for us. It kept sending out false restock notification notices to our customers and caused a lot of confusion and inconvenience. When we reached out to customer service, they said there was nothing wrong but our stock was at zero yet the emails kept seeming to go out. It was really unfortunate they were not willing or unable to further assist on a glitch on their app.

Using app

9 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your feedback and review. We have sent a follow-up email to check-in and see if we can assist further - as last we heard back you have were in contact with Shopify and your Theme Developer to resolve the issue as their could have been an external cause. If we can be of further assistance we would be happy to help. Kind regards, The Back in Stock Team

5 / 5 Share

Feb. 22, 2019

Very helpful and easy to use app. Customer support is also very fast. I think this a very important feature to add to your e-commerce store especially if you work with a rather small inventory.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 13, 2019

Perfect app for collecting emails when products go out of stock or when they are on the way. The team at Back In Stock responds quickly to questions and has been friendly/efficient when helping implement customization aspects to our site.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

1 / 5 Share

Jan. 17, 2019

Bad. Does not support Shopify locations. Why would you not keep your app up to date with Shopify.

Using app

About 1 hour

Total reviews

21

Average rating

3.5

Developer Reply

Hello, Just wanted to let you know that support for Shopify Locations is now available for Back in Stock. Cheers, The Back in Stock Team

5 / 5 Share

Dec. 18, 2018

PERFECT :) We have tried several other app with "back in stock" functions. All saying that they are "fully customizable", but not really working for non-programmers like us. This app is much easier to setup that all the other app we have tried. The app also allows to not send e-mail automatically, which was very useful to us in beginning while testing the app. 5+ stars from us!

Using app

About 1 hour

Total reviews

3

Average rating

3.7

2 / 5 Share

Sept. 25, 2018

Good app when it works - we are paying for three subscriptions and they have all stopped working, I have tried to contact support multiple times with no response. Super frustrating.

Using app

7 months

Total reviews

1

Average rating

2.0