All reviews

Rating Breakdown

  • 5
    92% (792 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (20 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 24, 2015

The customer service I have received with this Back In Stock app has been nothing short of incredible. The app works great anyway but I wanted to customise it slightly. They helped make this happen swiftly and without any hesitation. Keep up the good work, Matt!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2015

Back In Stock helps alleviate the pains associated with running out of stock when you have people that want to buy. Back In Stock helps us sell more bump keys, lockpicks and hackware! Thanks Back In Stock!

Using app

Almost 4 years

Total reviews

8

Average rating

4.8

4 / 5 Share

Jan. 24, 2015

CON: This app is pretty cool...but honestly, it's expensive. I hate the idea of paying $40 a month for 500 out of stock notifications. For 40 bucks it should at least be unlimited. The Back in Stock monthly fee is almost half what I pay monthly for my entire Shopify platform. It's a great app buy why is it so costly to perform an automated, relay task. PROS: It's easy to install and modify. Looks great.

Using app

Over 2 years

Total reviews

13

Average rating

3.1

5 / 5 Share

Jan. 5, 2015

Back In Stock is a reliable and valuable addition to our Sales and Customer Service. With Back In Stock, customers never reach a dead-end with out-of-stock items; they know and trust that their needs are attended to. On the operational level, it's fantastic App support behind a fire & forget system: we update the stock and the notifications are sent. Done. Besides capturing otherwise lost sales, we gain peace of mind with Back In Stock - a rarity among apps.

Store

Kybun

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 30, 2014

Had a issue after installing a new theme, wrote regarding the issue late last night and a fix was in place by the time I woke this morning. Amazing customer support!

Using app

About 3 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 19, 2014

This app is perfect for handling your out-of-stock inventory, and its extensive customizability really lets you create the unique experience you want for your customers when you ran out of inventory. We were looking to make more customized behavior for the store Ten Thousand: shop.tenthousand.cc, and the developer of the app was incredibly supportive in terms of helping us figure out how to do the customization, and quickly responding to bugs we experienced. I've developed and supported Shopify apps in the past, and I was thoroughly impressed by how reliable both the app and the customer support was. Very strongly recommend this solution if you're looking for a way to handle out of stock inventory that's quick to set up, and rich in terms of its extensibility! Nicolae

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 15, 2014

Great way to auto-update customers on when items are back in stock in our store.

Using app

About 9 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2014

Nice way to auto notify clients when the product is back in stock. Also usefull as you can see what is the demand on the ou of stock products! 5 Stars and recommended as a basic App to have!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 19, 2014

Nice little app. Has always worked well and does exactly what it is supposed to. Recommend getting this app if you are looking for a way to notify customers when a product is back in stock

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 18, 2014

The app does exactly what it says. If you go out of stock on inventory that you eventually restock you need this app or one like it. The only thing I wish it did was give reporting on opens, bounces, and possibly do an automated resend of non-opened emails.

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 12, 2014

Excellent app, in the apparel business is impossible to always have available all products in all colours and sizes. With this app my customers have a better visibility of the availability and it helps me get sales that could have been lost. The support from the "back in stock" team is excellent as well, fast and effective. Totally recommended.

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2014

What an awesome app. We love it. It's something we rely on pretty heavily for our company. Big thanks to Matt. Thank you for everything.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 27, 2014

Awesome app that saves you the time of creating a back-order list for products that you cant seem to have enough of. The team is very helpful and responds quickly to any and all questions you throw at them. They get my business!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 20, 2014

One of the best apps we are using..helps give us valuable insight into what our customers want and provides a seamless way to notify them once we restock our inventory..Highly recommended for any retail business.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2014

Excellent tool to bring back customers. Installed a week ago and just checked my stats and saw that I gained 2 customers out of the 3 that were emailed about their favorite product being back in stock. Love the automation! Thank you for a productive app! Highly recommend!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 18, 2014

I installed the app yesterday and had a small problem. Messaged Matt, he got back to me asap and fixed my problem. Customer service gets an A+ and the app solves a problem I have been having for quite some time. Overall I am extremely pleased!

Store

NW RUGS

Using app

Over 6 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 4, 2014

This is probably the most single valuable apps we use. It pays for itself many times over, is a pleasure to use, and the customer service is stellar.

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2021

Back in Stock is invaluable to our business. It's easy to set up and always converts sales. A must-have for any business selling online.

Using app

Almost 8 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 29, 2014

Great App! So much useful info. Also great support. Thanks Back In Stock!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2014

great app!! we use it for a year now.

Using app

Over 3 years

Total reviews

1

Average rating

5.0