All reviews

Rating Breakdown

  • 5
    92% (779 ratings)
  • 4
    4% (36 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (19 ratings)
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5 / 5 Share

April 27, 2023

This app has been very helpful notifying our customers and blends seamlessly into our product page. The customer service responds quickly and gives great instructions.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2023

The App is great and also the customer support was very friendly & useful. The helped me with the integration.

Using app

5 days

Total reviews

5

Average rating

4.6

5 / 5 Share

April 24, 2023

Great app for notifying customers of inventory changes. Easy interface to use and quick customer service

Using app

About 6 years

Total reviews

3

Average rating

4.7

5 / 5 Share

April 18, 2023

We've been using the Back in Stock app pretty much ever since we opened our Shopify store. The app is constantly updated with new features, and the support team is always very responsive. It gives you great insights when it comes to the demand for your OoS products, helps you identify which products you should bring back, automates the BIS requests from customers and BIS communications to clients once a product is back to help you convert customers down the road. Great app, great team, great features :)

Store

Orka

Using app

Over 2 years

Total reviews

4

Average rating

5.0

1 / 5 Share

April 17, 2023

The app stopped working so I emailed their customer service and did not get a response for 24 hours. Normally I would be ok with that, however, they charge $90 a month. During the down time I found an app (Channelwill) for $45 a year that functions the same exact way and their customer service replied back in 5 minutes.

Using app

Almost 5 years

Total reviews

35

Average rating

2.0

5 / 5 Share

April 16, 2023

This is an essential tool every seller should have. This app has been great for us and all of our customers!

Using app

Over 6 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 11, 2023

Fast support and the app overall is easy to use. I've used this app a few years prior and after updating my theme never added it again.

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

April 10, 2023

Customer support was very fast and efficient. They were also damn helpful with some of my request regarding the usage of the app. Highly recommend as the app does it job along with a superb customer support

Using app

18 days

Total reviews

7

Average rating

4.9

5 / 5 Share

April 5, 2023

I highly recommend Back to Stock for its exceptional service and quality app. Our experience was made even better thanks to the excellent assistance of Jorge, who went above and beyond to help us resolve an issue. Thank you, Back to Stock and Jorge, for your outstanding customer support! Five stars all around!

Store

KANSO

Using app

About 3 years

Total reviews

13

Average rating

5.0

5 / 5 Share

April 5, 2023

Great app for back in stock notifications and genuinely great service. I couldn't figure out how to reposition the alert button and customer support helped me really effectively. Super impressed with the service so far!

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2023

sound app that is easy to set up and customise. the support team is responsive and helpful. good value.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2023

Very good app and great support. Whenever we've needed them to look at an issue, they've always been quick to help us resolve the issue. Would definitely recommend you try them out.

Store

MaxTool

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2023

Quick and excellent service. I will recommend this app to everyone. It has been reliable, we have been using it for over 3 years.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2023

Back in Stock support responded to our request right away with a very detailed and helpful explanation. I was impressed with their responsiveness.

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 23, 2023

I chose Back in Stock from my friend's recommendation and I am SO happy I did. The process was so easy I feel like I clicked 3 buttons and it was integrated! Then, I couldn't figure out how to make sure the "Notify Me" button would show up even if only one size was OOS, so I emailed the team and they fixed it and replied within 5 minutes. So happy I went with this app over the others.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2023

Would highly recommend! Quick help over email when I had a formatting issue. The app has been great in driving more sales after we have sold out of an item.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 13, 2023

Generally a very good app. We have been using it for a few years. It works well 99.999% of the time, which is better than most. Once in a million, it does send an erroneous message when the item in question is not back in stock but a message is generated and sent anyway. We tried working out what was causing the error but couldn't pinpoint the problem. As it has only happened on a few isolated instances over the course of a few years, we would still recommend this app overall.

Using app

Over 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 10, 2023

App is great and simple to set up. Also has great customer service, always very quick to respond!

Store

blóma!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

Great app and easy to set up, the customer service team is very responsive and helpful. Also works with translations.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

Very straightforward and easy to use. The support team is also very responsive and speaks normal non-engineer language!

Using app

About 5 years

Total reviews

3

Average rating

5.0