All reviews

Rating Breakdown

  • 5
    92% (790 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (20 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 10, 2023

Customer support was very fast and efficient. They were also damn helpful with some of my request regarding the usage of the app. Highly recommend as the app does it job along with a superb customer support

Using app

18 days

Total reviews

7

Average rating

4.9

5 / 5 Share

April 5, 2023

I highly recommend Back to Stock for its exceptional service and quality app. Our experience was made even better thanks to the excellent assistance of Jorge, who went above and beyond to help us resolve an issue. Thank you, Back to Stock and Jorge, for your outstanding customer support! Five stars all around!

Store

KANSO

Using app

About 3 years

Total reviews

13

Average rating

5.0

5 / 5 Share

April 5, 2023

Great app for back in stock notifications and genuinely great service. I couldn't figure out how to reposition the alert button and customer support helped me really effectively. Super impressed with the service so far!

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2023

sound app that is easy to set up and customise. the support team is responsive and helpful. good value.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2023

Very good app and great support. Whenever we've needed them to look at an issue, they've always been quick to help us resolve the issue. Would definitely recommend you try them out.

Store

MaxTool

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2023

Quick and excellent service. I will recommend this app to everyone. It has been reliable, we have been using it for over 3 years.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2023

Back in Stock support responded to our request right away with a very detailed and helpful explanation. I was impressed with their responsiveness.

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 23, 2023

I chose Back in Stock from my friend's recommendation and I am SO happy I did. The process was so easy I feel like I clicked 3 buttons and it was integrated! Then, I couldn't figure out how to make sure the "Notify Me" button would show up even if only one size was OOS, so I emailed the team and they fixed it and replied within 5 minutes. So happy I went with this app over the others.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2023

Would highly recommend! Quick help over email when I had a formatting issue. The app has been great in driving more sales after we have sold out of an item.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

March 13, 2023

Generally a very good app. We have been using it for a few years. It works well 99.999% of the time, which is better than most. Once in a million, it does send an erroneous message when the item in question is not back in stock but a message is generated and sent anyway. We tried working out what was causing the error but couldn't pinpoint the problem. As it has only happened on a few isolated instances over the course of a few years, we would still recommend this app overall.

Using app

Over 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 10, 2023

App is great and simple to set up. Also has great customer service, always very quick to respond!

Store

blóma!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

Great app and easy to set up, the customer service team is very responsive and helpful. Also works with translations.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

Very straightforward and easy to use. The support team is also very responsive and speaks normal non-engineer language!

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2023

The app works very well. I really appreciate the customer service team – they're always very quick to answer and very helpful.

Store

Aligne

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2023

Does what it says and does it well. Custom script integrations are available for stores with themes not present in the dropdown menu of the theme integration settings. Contact Back in Stock for help if a custom script is needed.

Using app

About 5 years

Total reviews

1

Average rating

5.0

1 / 5 Share

April 13, 2023

Great App. Generates a good amount of what would have been missed revenue had we not had the app. Highly recommend. ***Updated. Unfortunately, I had to lower the score. Restock notifications are no longer sending instantly or near instantly. They are taking at least 30 mins. to hours. This is bothersome because it causes us to think something is wrong and we spend an unnecessary amount of time trying to trouble shoot. They also have a "chat" service but no one is ever available, so it turns into just an "email us" feature. ***Update again. Restocks not sending, we have to contact support every time we have an inventory update. We will not be renewing our membership.

Using app

About 1 year

Total reviews

2

Average rating

2.0

5 / 5 Share

Feb. 23, 2023

Great support team! They helped me customize the appearance and import customer signups from a different app.

Using app

11 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 23, 2023

This app has increased our sales and been very successful for our small business. Customer service is quick and really helpful. Must have app!

Using app

Over 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 20, 2023

Easy platform to use with a good connexion with our products. Also I have been in contact several times with the support team, they are great and reactive!

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

Had a great experience working with Baaqi! They were super fast to respond to my request and very clear in their instructions.

Store

Milly

Using app

Over 4 years

Total reviews

9

Average rating

5.0