Rewind Backups
Automated Real-Time Shopify Data Backups And Restore.
Rating
4.8
feedback
1,038
chart
#74
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
12%
-
Less than a year
42%
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More than a year
42%
Reviews Summary
The reviews for the Rewind Backup app on Shopify are overwhelmingly positive, highlighting the app's ease of use, reliability, and excellent customer support. Users appreciate the peace of mind the app provides, knowing that their data is safe and secure. Customer support, especially from individuals like Brittney and Bianca, is praised for being responsive, helpful, and patient. The app's ability to quickly restore data in case of mistakes or malicious actions is a key feature that users find valuable. However, there are a few negative reviews mentioning issues with billing, lack of certain backup features like metafields, and occasional confusion with the backup process.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 15, 2025
I just installed the app yesterday so I cannot comment about the backups yet but so far customer service is quick to respond and they're very helpful!
Dec. 30, 2024
I've been using them for years, but never needed to do a back up until last week. It was a very specific backup that I couldn't do myself, but customer support helped after two or three emails.
Dec. 30, 2024
I have had Rewind installed since 2020 and I've never had a reason to use it until recently when there was an issue with deleted items in our store. The restore process was so smooth and easy, and the customer support was top-notch — responsive, and patient with all my questions. Stephan, in particular, was outstanding and helped me get set up with another feature of our plan that I had not been using before. Highly recommend this app!
Dec. 6, 2024
App is very intuitive and the team has been assisting us through the process of choosing the right plan based on our needs. 100% recommended!
Dec. 5, 2024
I have been using The Rewind Backup app for a while now. It gives me peace of mind to know that if I mess up a theme by changing the wrong setting I will be able to roll it back to last (daily) backup. I can also easilly backup manully if I know I am about to try a change that might not go as expected. It s well for the money to keep our store save!
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