Rewind Backups
Back Up & Restore Shopify Data Instantly – Rewind App
Rating
4.3
feedback
608
chart
#21
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
27%
-
Less than a year
47%
-
More than a year
20%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a significant number of negative reviews highlighting issues such as sudden price increases without prior notice, difficulties in canceling subscriptions, and limitations in the backup and restore functionalities. Users expressed frustration with the lack of transparency regarding what is backed up and the app's failure to restore certain data elements. On the positive side, some users praised the helpfulness and responsiveness of the customer support team, particularly mentioning specific team members like Stephan, Bianca, and Brittney. They found the app valuable in situations where data recovery was needed, emphasizing its ease of use and effectiveness in restoring lost information.
Highlights
Review RSS Feed
All reviews
Dec. 29, 2025
They raised the pricing by double without announcing it. Is there also a bigger benefit ? I found nothing.
Dec. 27, 2025
I am so angry and annoyed at this back app. I had to restore all my collections and when I did I noticed all the manual sort orders were not there any longer for over 1500 products - reason - just as other poor reviews of this app state they said "due to Shopify’s API limitations not sharing this information". This app KNOWS of the the things which Shopify is not sharing with it as when there is an issue - you are clearly told this when you have an issue restoring. But only then! There needs to be a much better upfront list of what is not backed up as this app is putting you in a complete false sense of security with its fancy weekly emails which lead you to believe everything is being backed up. Well.. the reality is you'll only learn of what is not being backed up when you try and restore. I regret using the app now as the very first time I have needed to use ti - the money invested in having it has not paid off. So I feel it's a waste of time. I could have manually backed up the elements this site is not backing up - if I has been told about them. Very poor on the part of this site. In this situation both Shopify and Rewind Backups were equally useless. Please be aware to quiz this app on what is not being backed up and don't be fooled by all the glossy sales copy from them.
Dec. 20, 2025
Bad app. They more than doubled the price without any warning !!! Shady Shady way of running a business. Was difficult to unsubscribe. Not any guide on their site how to do it. No humans at their chat service. Regrets to have subscribed for more than a year with this company. With the help of Shopify AI I could finally cancel the subscription uninstalling this app.
Dec. 18, 2025
I do not recommend this app. It no longer backs up inventory tracking quantities, so when you restore listings in Shopify, all items are returned as untracked inventory. Rewind informed me that due to Shopify’s API limitations, they’re unable to properly track inventory quantities within listings. This means that if you need to restore products you accidentally deleted, you still have to manually re-enable inventory tracking for each item and physically recount and re-enter all stock quantities. Given the high price point, the app doesn’t offer nearly enough time savings or functionality to justify the cost.
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