Rewind Backups
Automated Real-Time Shopify Data Backups And Restore.
Rating
4.8
feedback
1,035
chart
#76
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
12%
-
Less than a year
42%
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More than a year
42%
Reviews Summary
The reviews for the Rewind app on Shopify are overwhelmingly positive, with users praising the app for its ease of use, reliable backup functionality, and responsive customer support. Many users highlighted specific support team members like Bianca and Brittney for their helpful and prompt assistance. The app provides peace of mind to users, especially in cases of accidental data loss or website issues. However, there were a few negative reviews mentioning issues with billing, lack of backup for certain data like metafields, and occasional challenges with restoring data. Overall, the app is highly recommended for its essential backup features and excellent customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 6, 2024
App is very intuitive and the team has been assisting us through the process of choosing the right plan based on our needs. 100% recommended!
Dec. 5, 2024
I have been using The Rewind Backup app for a while now. It gives me peace of mind to know that if I mess up a theme by changing the wrong setting I will be able to roll it back to last (daily) backup. I can also easilly backup manully if I know I am about to try a change that might not go as expected. It s well for the money to keep our store save!
Nov. 27, 2024
Bianca with customer support was very helpful and patient and walked us through the entire process. We feel more secure knowing all of our data is backed. We had a malicious freelancer delete everything once, and we never want to be left without an option to back it up ever again. We also customize our code occasionally, and sometimes things go wrong, with Rewind we feel at ease. Thanks!
Nov. 25, 2024
I am new to shopify. I came from Wordpress/Woocommere and was looking for an all-in-one migration and back up-app like you have in Wordpress. I tested this one but the backup did not contain all the settings I needed. In the 7th day of my trial, there was suddenly the bill of 79 euros. Oops, I was planning to cancel, but not clear how to stop the subscription. I contacted shopify, but now by coincidence I was too late. In fact I do not need the app for the upcoming month at all, because my shop is pending and not ready to go online yet. I contacted Rewind, told them all of this and asked for a refund. Their response was, I was out of the trial period, so they can just charge me. I think this was not really emphatic, rules are rules, but sometimes people are beginners and make mistakes. I answered them to reconsider, because I read previous reviews that they do sometimes refund if someone is not satisfied. I am still waiting for their answer. If things change I will update.
Nov. 19, 2024
App does what it says in an easy to understand way. The support, especially Brittney, have been invaluable and respond very quickly when I have had questions.
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