Rewind Backups for Shopify

Rewind Backups

Automated Real-Time Shopify Data Backups And Restore.

Developer
View on App Store

Rating

4.8

feedback

1,045

Reviews

chart

#67

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    11%
  • Less than a year
    40%
  • More than a year
    44%

Reviews Summary

The reviews for the Rewind app on Shopify are overwhelmingly positive, with users praising the app for providing peace of mind and reliable backups. Customers appreciate the ease of use and the quick response times from the customer support team, with specific mentions of helpful and patient support representatives like Brittney and Bianca. The app is described as essential for ecommerce stores, especially for those with a large number of products or customizations. Users highlight the smooth restore process, the intuitive interface, and the transparent pricing as key strengths of the app. However, there are a few negative reviews mentioning issues with data migration and unexpected charges, as well as concerns about specific features like metafield backups.

Highlights

Positive feedback on peace of mind and reliable backups
Praise for customer support, especially Brittney and Bianca
Essential for ecommerce stores with large product catalogs
Smooth restore process and intuitive interface
Concerns about data migration and unexpected charges

Rating Breakdown

  • 5
    93% (975 ratings)
  • 4
    3% (28 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (22 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 10, 2025

Great App. Fast and good service. Thank you

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 7, 2025

We are very pleased with the level of care we received from the app regarding the restoration of our product metafields. Stephan and Ahmad are a credit to your company and were very quick to reply to all questions and queries which put our mind at rest. Will definitely be recommending this app to other developers and stores we work closely with.

Using app

Over 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

March 24, 2025

Love it. Set and forget - knowing you can go back and undo mistakes is a great relief

Using app

6 days

Total reviews

1

Average rating

5.0

1 / 5 Share

March 23, 2025

We had a terrible experience with this app. On go-live day, most of our data did not come across from our sandbox to the live store, so the team had to populate it manually.

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

March 14, 2025

I’ve never had to use the Rewind app, fortunately, but having it running in the background provides an immense sense of peace of mind for our business. I highly recommend it.

Store

PetMax

Using app

Almost 3 years

Total reviews

19

Average rating

4.8

All reviews

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