BackupMaster Backups
BackupMaster - Shopify Backup & Duplication
Rating
5.0
feedback
119
chart
#3,194
All reviews
Rating Breakdown
Review RSS Feed
Feb. 2, 2024
Overall a great experience with these guys! Great module that`s easy to work with, couldn`t be happier ;)
Thank you for the wonderful review! We're so glad you're happy with our backup app. Your support means the world to us. If there's anything else you need, we're here for you!
Jan. 24, 2024
Alex was great in helping me set up this app!
Thank you for your kind words! We're thrilled to hear Alex provided the help you needed to set up the app. Our team is always here to ensure you have the best experience possible. Don't hesitate to reach out if you need any more assistance!
Jan. 24, 2024
A really great app that helped me duplicate my store. Any hiccups were resolved through fantastic support. Highly recommended!
Thank you for your positive review! We're delighted to have supported you in duplicating your store and appreciate your recommendation. If you need any further assistance, we're always here to help!
Jan. 12, 2024
Insurance and backups are only needed when something goes wrong. And nothing breaks or goes wrong, ever. Right? Um... until it does. After using Rewind for many years, I decided to give BackupMaster a try because I like the user interface and the cleanliness of the process. And today, for the first time ever, I discovered an error (self inflicted/user error) on a collection - and BackupMaster "simply" restored the item to the restore point. Done. BackupMaster gets 5-stars for quality UX and it just works. Don't NOT have a backup tool.
We're delighted to hear BackupMaster efficiently resolved your issue and appreciate the 5-star review for our UX. Thank you for trusting us with your backups – it's always better to be safe than sorry!
Jan. 2, 2024
Great customer support. Happy that I did not have to use backup yet.., but you never know and I feel this App and this company you can trust.
Dec. 26, 2023
Great app but even better service. Highly recommed the Backupmasters team!
Nov. 24, 2023
This app is great. It's quick and easy to install and works perfectly. It just got me out of a real jam. Highly recommended.
Nov. 19, 2023
We had a few critical issues caused by other apps we weren't expecting, thank god for this app is all that can be said!
Nov. 19, 2023
Nov. 10, 2023
This is the best backup for Shopify stores. We have extensively tested apps, and there is no comparison at any price. We used Rewind for 5 years and the features AND fast customer service for BackupMaster are superior. BackupMaster gives you access to way more store data than any other app, including metafield data. Absolutely fantastic app! A++++
Nov. 7, 2023
I was previously using Rewind but Backup Master is more comprehensive, backing up more elements, has a much better user interface and excellent customer support. I think it's the best backup app out there for Shopify.
We're delighted to hear that BackupMaster surpasses your expectations with its comprehensive features and user-friendly interface. Thank you for considering us the best Shopify backup app, and we're always here to support you!
Nov. 5, 2023
very cool and easy app and fast chat support. you cannot do something wrong with this company and invest a few euros to protect your content and website!
Thank you for such a wonderful review! We're thrilled to hear that you've found our app cool, easy to use, and our support responsive. Your peace of mind is our priority, and we're glad to be your choice for protecting your store. If there's anything else we can help you with, we're just a chat away!
Nov. 5, 2023
Saved my bacon!
Thank you for the fantastic review! It can't be said better :) We're always here to protect your store.
Aug. 23, 2023
Solved my Back Up issues my Web store needed to be Backup professionally. Today is done. Yadev Norid
Thank you for taking the time to share your experience. We're delighted to hear that our backup app met your needs and that your web store is now professionally backed up. Your peace of mind is our priority. If you have any further questions or need assistance, please don't hesitate to reach out.
Aug. 17, 2023
Excellent App! Would highly recommend. We are new to Shopify and working on setting up our store. We had not given any thought to back-ups as we were not sure how it was handled by Shopify however, when we learned that Shopify does not back-up any stores, we immediately searched out for a back-up app and happily found BackupMaster. This app is so easy to use and the restore function works like a charm! Daily back-ups are performed automatically, and a weekly email of our automatic back-ups sent to us. Overall, very satisfied with this app Linda
Thank you so much, Linda! Your thorough feedback and kind words really inspire our team to put in even more effort. Our app is all about making data recovery quick and easy while giving you complete control over your data. Your support and loyalty make our work incredibly rewarding. We truly appreciate you taking the time from your busy schedule to send us words of encouragement. Remember, we're here for you whenever you need us – your needs are our top priority. Please don't hesitate to contact us if you need any assistance! Warm regards, BackupMaster Team
Aug. 11, 2023
I made a programming mistake and needed a full backup. I let the backup run overnight and, before I realized that there was a problem, they contacted me to say they were working to fix it. Some items had not been restored properly. They worked diligently and quickly to resolve the problems to my satisfaction.
Thank you so much for your wonderful review. We truly appreciate that, despite the challenges of managing a Shopify store, you took the time to share your feedback. Assisting you with data recovery was a rewarding experience for us. Your situation posed a valuable challenge for our team, and this experience has greatly enhanced our service. A heartfelt thank you for your cooperation and support! We're always here to assist you. Please feel free to reach out with any questions!
Aug. 7, 2023
Wir sind uns dessen bewusst, dass trotz sehr guter wirtschaftlicher Erfolge über Shopify diese Erfolge gefährtdet sein können, insbesondere durch Datenverlust oder durch Störungen des Datenbanksystems. Deshalb haben wir uns für BackupMaster entschieden und haben einen hohen Grad an Sicherheit gewonnen. Unsere ersten Erfahrungen mit BackupMaster sind hervorragend, denn alles läuft automatisch, zuverlässig und schnell. Auch sind wir froh darüber, dass sich die Kosten für diesen Service im Rahmen halten, der uns gegeben ist. Diese App BackupMaster würden wir jederzeit befreundeten Unternehmern empfehlen. Dr. Werner Ullrich CEO Dr. Ullrich Medizintechnik GmbH
Dear Dr. Werner, thank you sincerely for your considerate review of our service and your kind words. Your feedback means a lot to us, and we truly value your ongoing support and loyalty. Rest assured, our team is dedicated to delivering top-notch service and support to ensure the security and success of your business. Please don't hesitate to contact us whenever you need assistance!
July 28, 2023
Excellent customer service! Absolutely recommended and easy to communicate with. Thank you very much for your quick help
Thank you so much for your amazing feedback! Our support team is delighted to know that you are happy with our service. We're here to protect your data and assist you whenever you need us. Feel free to reach out anytime. We truly appreciate having you with us!
July 19, 2023
Good customer service and easy to setup, early days using it but going well so far. Clear instructions to follow.
Thank you for the wonderful review! We truly appreciate your trust and are dedicated to meeting your expectations. Rest assured, we prioritize the security of your data and will always support your business. Please know that we are always here to assist you, so don't hesitate to reach out if you have any questions or require support!
July 19, 2023
Great product with great support. What more can you ask for. I had some questions re exporting a local backup and Marina was super helpful. A++++
Thank you so much for the great review! All our team is glad you appreciate the Export feature and its added protection for your store. We're committed to keeping your data safe and helping you through any challenges. Your trust means a lot to us. If you have any questions, we're here to help. Thanks again for choosing us to protect what's important to you!