All reviews

Rating Breakdown

  • 5
    99% (119 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 94% (113)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 31, 2025

Good good good :-)

Using app

7 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 23, 2025

Does exactly what it says. You just set it and forget it.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 5, 2025

Great app backed by truly outstanding support!

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

June 5, 2025

Reliable, Easy-to-Use, and Excellent Support! We’ve been using BackupMaster Backups for our Shopify store, and it has been absolutely flawless. The app works seamlessly, creating backups quickly and reliably - giving us peace of mind knowing our store data is always secure. The setup was effortless, and the automated backups run smoothly without any issues. What really stands out is the fantastic support team. They are responsive, knowledgeable, and always ready to help whenever we have questions. If you’re looking for a trustworthy backup solution for your Shopify store, BackupMaster is the way to go. Highly recommended!

Using app

Over 1 year

Total reviews

24

Average rating

5.0

5 / 5 Share

June 2, 2025

On of the best app i've used in Shopify ever! Very very simple, it uses Shopify UI styles so u don't need to worry about understanding what is what. Very clear, simple, and powerful funcionality. Thanks a lot guys for your approach and the app

Using app

42 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

May 30, 2025

I needed help backing up deleted products. The problem wasn't with BackupMaster, but with Shopify. Within a day, I received a detailed explanation of what the problem was and how I could fix it. The support is excellent and very friendly!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 23, 2025

So far, so good. It's nice to have backups sent to Google Drive which then automatically sync locally to a computer

Using app

7 months

Total reviews

11

Average rating

5.0

5 / 5 Share

April 11, 2025

Perfekt. Will defenitly have this app for all my stores

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2025

Great App! Has saved me so many times! Highly recommend!

Using app

Over 2 years

Total reviews

10

Average rating

4.3

5 / 5 Share

March 6, 2025

Using app

7 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2025

It is an easy-to-use, helpful, and responsive team.

Using app

11 months

Total reviews

25

Average rating

3.9

5 / 5 Share

Feb. 14, 2025

Very happy with the plugin. I have been using it for nearly 2 years and have complete confidence.

Store

H&T

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 13, 2024

A Stress-Free Solution!" Discounty runs so smoothly in the background that I barely have to think about it. Last week, I had an issue with a product import where some image links were missing, and several products lost their images. Thanks to Discounty’s backup and restore feature, I was able to fix everything within minutes. It saved me so much time and stress! Honestly, this app has been a lifesaver for my store management. Highly recommend it for anyone running an online store!

Using app

2 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

perfecttt

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2024

Malgré que l'on puisse faire des duplications de notre boutique, un backup est un must pour nos données. Selon moi, il est impératif d'avoir un backup et je me sens tout à fait en confiance avec BackupMaster, l'application est simple et facile d'utilisation et le service est numéro un. Although we can make duplications of our shop, a backup is a must for our data. In my opinion, having a backup is imperative and I feel quite confident with BackupMaster, the application is simple and easy to use and the service is number one.

Store

UNSEN

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

The company resolved my issues

Using app

Over 6 years

Total reviews

3

Average rating

2.3

Developer Reply

Hi Ankit, Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your input is important to us, and we’d like to provide some context for how we approach plan upgrades to ensure fairness and transparency. Our plans are based on the number of orders a store processes each month and the features required to support growing businesses. If a store consistently exceeds its plan’s order quota for three consecutive months, we reach out to suggest upgrading to a plan that better fits its needs. We believe it’s important for customers to make this decision themselves, rather than upgrading plans automatically. This ensures that charges are always transparent and within the customer’s control. At the same time, we kindly ask that customers upgrade when requested, as this helps maintain fairness for all users. We regret that this process didn’t meet your expectations, and we’re actively working to improve how we communicate these situations in the future. We’ve also reached out privately to discuss this further and would love the opportunity to work with you again. Thank you for your feedback—it helps us continue refining our app and service to better serve our customers. Warm regards, The BackupMaster Team

5 / 5 Share

Nov. 21, 2024

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We're thrilled to hear you're happy with our backup app and appreciate your support—your feedback inspires us to keep delivering the best service!

5 / 5 Share

Nov. 4, 2024

Works great. Highly recommended.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! We're delighted you're enjoying the app. Don’t hesitate to reach out if you ever need support.

5 / 5 Share

Jan. 2, 2025

Great App, good support - Dean ( www.inkhub.com.au )

Store

Ink Hub

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, Dean! We're glad to hear our app brings peace of mind. Don’t hesitate to reach out if you need any assistance!